Stockholm: IT Infrastructure Technician

Hitta ansökningsinfo om jobbet IT Infrastructure Technician i Stockholm. Är det intressant kan du gå vidare och ansöka jobbet. Annars kan du klicka på arbetsgivaren eller yrkesbenämningen för att se alla jobb i Stockholm inom den kategorin.

Publicerad: 2023-03-07 // Varaktighet: Heltid

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 800 employees in several countries.

The position

Cambio has traditionally been delivering software products, but we are now on a journey to deliver Software-as-a-Service (managed services) for our customers. We are looking for you who would enjoy being part of our amazing IT infrastructure team which will support and enable Cambio for what is going to be Sweden’s biggest Electronic Health Records system.

The IT Infrastructure technician will be part of our amazing team that facilitates and leads the design, implementation and maintenance of the complete IT infrastructure that supports Cambio’s end-users and customers to be able to continuously improve the services provided by Cambio.

In the role you will work closely together with all Cambio IT to help and support the transformation of products that Cambio are going thru right now. Cambio IT has a central role at Cambio by being responsible for the end user support, the business system applications, the IT maintenance, the IT security and the IT infrastructure. Cambio IT’s vision is to be ONE IT that impresses by delivering state of the art service and support to all end users in all offices.

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.?Our culture is described through the words “Trust”, “Care” and “Together” which permeate?everything we do.

About you

We look forward to seeing your strong technical skills, within the IT infrastructure domain, and your ability to clearly articulate concepts, patterns and facilitate understanding within audiences of different competencies and/or maturities within Cambio. You have great analytical and problem-solving skills which gives you the ability to execute hands-on with developing, specifying, building, maintaining and supporting technical infrastructure and IT systems. You use your strong interpersonal communication and organizational skills when operating as a member of our global distributed team that deliver high quality services for Cambio globally.

Requirements?

- 6+ years of experience working within the IT infrastructure domain, and experience from IT maintenance and product life cycle

- Experience of design, maintenance, and implementation of IT Infrastructure components and functions, both on-prem and on cloud platforms

- Vast IT Infrastructure architectural skills

- Experience of IT security with good understanding how it is well connected to IT infrastructure

- Highly service minded

- Degree-level education or higher

- Excellent written, verbal, communication, and presentation skills in English

- Vast experience and knowledge of the IT infrastructure areas (Hardware and Software)



It's a bonus if you

- IT education and/or certification withing IT infrastructure and/or IT security domain

- Experience of working with quality & compliance regulated environments, such as those governed by the Medical Device Regulations (MDR), CE Marking or similar

Place of employment: Stockholm

At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.

Scope: Full time

Form of employment: Permanent employment, 6 months trial period

Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.

We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work in?Sweden.?We will ask for verification during the process.?

We look forward to receiving your application!

Read more about us (https://www.cambiogroup.com/)

Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site (https://cambio.teamtailor.com/)

Alla platsannonser →

Andra jobb i Stockholm som IT-tekniker/Datatekniker

Nedan visas andra jobb i Stockholm som IT-tekniker/Datatekniker.

Cloud Technician till Åhléns

Läs mer Apr 26
Åhléns är ett av Sveriges mest älskade detaljhandelsföretag och en integrerad del av människors vardag. Vi är stolta över att erbjuda våra kunder en unik shoppingupplevelse och nu har du möjlighet att bli en del av vårt dedikerade IT-team. Tillsammans kommer vi att forma framtidens shoppingmiljö och leverera värde till våra kunder.

Vi erbjuder dig

Som Inhouse Cloud Technician på Åhléns blir du en viktig del av vårt IT-team, där ditt huvudansvar blir att säkerställa och optimera våra system som stödjer hela verksamheten. I denna roll kommer du att arbeta med design, planering, underhåll och implementering av lösningar i Azure, där både IaaS och PaaS är viktiga komponenter. En central del av ditt arbete blir att hantera Azure AD för identitets- och säkerhetshantering, vilket är avgörande för att vi ska kunna skapa en modern arbetsplatsmiljö på Åhléns.

Exempel på arbetsuppgifter

- Implementera, hantera och optimera molntjänster och aktivt delta i design och implementering av lösningar i Azure
- Arbeta med serverdrift genom att installera, konfigurera och underhålla fysiska och virtuella servrar samt hantera serverbackup och katastrofåterställningsprocedurer
- Sköta underhåll av systemen för att garantera hög tillgänglighet och optimal prestanda
- Optimera Azure AD för identitets- och säkerhetshantering
- Arbeta med Active Directory och Microsoft 365
- Hantera och utveckla infrastruktur både on-prem och i molnet
- Implementera och hantera säkerhetsverktyg som brandväggar och system för intrångsdetektering
- Tillsammans med teamet säkerställa efterlevnad av branschspecifika och företagsspecifika säkerhetsstandarder
- Scriptning i PowerShell och kunskaper i Bash/Azure CLI
- Automatisering med verktyg som ARM, BICEP och Terraform
- Upprätthålla säkerhetskopieringar och hantera disaster recovery-procedurer

Du kommer bli en del av vår IT-organisation och ingå i ett litet team som växer.
Vem är du?

Rollen som Inhouse Cloud Technician spelar en avgörande roll för att säkerställa hög tillgänglighet och optimal prestanda för alla system som stödjer verksamheten. För att trivas hos oss ser vi att du har ett stort intresse för att lösa tekniska problem och är proaktiv i ditt arbete. Du har en god samarbetsförmåga och tar ansvar för att driva ditt arbete framåt. Vidare tar du med dig:

- 3 års erfarenhet av arbete med molnplattformar, helst Azure
- Erfarenhet av Azure PaaS och IaaS-tjänster för beräkning, lagring, hantering och styrning
- Kunskap om Microsoft Cloud Adoption Framework
- Bekantskap med backups, disaster recovery-procedurer och Azure-nätverk
- Kännedom av säkerhetsverktyg som brandväggar och system för intrångsdetektering samt säkerhetsstandarder
- Erfarenhet av scriptning i PowerShell, och Bash/Azure CLI är meriterande
- Kunskap och erfarenhet av automatiseringstekniker som ARM, BICEP, Terraform är meriterande
- Certifieringar inom molnplattformar och nätverk ses som en fördel

Vi på Åhléns vet att ingen kan göra allt men alla kan göra något.

Tjänsten som Inhouse Cloud Technician är en tillsvidareanställning på heltid och vi ser gärna att du kan börja hos oss så snart som möjligt. Vi sitter i trevliga lokaler på Dalagatan, en promenad från Odenplan i Stockholm.

Urval och intervjuer sker löpande och tjänsten kan komma att tillsättas innan sista ansökningsdag, så skicka in din ansökan redan idag! Med det hälsar vi dig välkommen till Åhléns!

Familjeföretaget Åhléns grundades 1899 i Insjön och är idag ett av Sveriges starkaste varumärken, med 47 varuhus i Sverige och e-handel via åhlens.se. Åhléns är den naturliga mötesplatsen, som ger kunden mervärde och inspirerar till nya upptäckter och möten samt erbjuder en engagerande mix av kvalitetsvarumärken inom kläder, inredning, barnartiklar och skönhet. Åhléns omsätter 4,7 miljarder och varje år tar våra ca 3 000 skickliga medarbetare emot 60 miljoner besökare. Åhléns Outlet och Designtorget är dotterbolag.

www.ahlens.se

Ansök nu

Linux-konsult till Netnordic

Läs mer Mar 26
Är du en teknikentusiast som älskar utmaningar och att vara steget före? Då är detta rollen för dig!



Om teamet och rollen
Vi söker en Linux-konsult till Netnordic med erfarenhet av att driva övergång från traditionell infrastruktur till en Kubernetes-baserad miljö. Viktiga kunskaper i denna övergång är Automatisering och Orchestrering. I rollen kommer du att tillhöra en konsultgrupp på Netnordic som präglas av hög kompetens och expertis, och du kommer att utgå från kontoret i Solna.



Om dig
För att trivas i rollen som Linux-konsult bör du vara en teknikorienterad person som brinner för att arbeta med Linux-plattformar. Du har en stark problemlösningsförmåga, är självgående samt kan arbeta effektivt i team. Du kan hantera utmaningar och situationer som uppstår och är mycket beslutsam.

Utöver dina personliga egenskaper ser vi att du besitter:

- Avancerad nivå inom Linux och scripting (Python, Shell, etc)

- Avancerad nivå av Ansible.

- Djupgående kunskap och erfarenhet av Kubernetes, samt har arbetat med migration av arbetsflöden till Kubernetes.

- Erfarenhet av virtualiseringsplattformar som VMware, KVM, etc.

- Kommunicerar obehindrat på svenska och engelska - både skriftligt och muntligt.

Det är meriterande om du har erfarenhet av Elasticsearch / OpenSearch-lösningar.

Att vara konsult på Netnordic
Netnordic är specialister och säkerställer expertkunskap genom hela livscykeln - från implementation till support och utveckling. Deras engagemang och kunskap ger en väsentlig förbättring av säkerheten för deras kunder. De erbjuder spännande uppdrag och en härlig atmosfär på kontoret där de har kul tillsammans och prioriterar kompetensutveckling för sina medarbetare. Netnordic erbjuder ett generöst friskvårdsbidrag samt pensionsavsättning samt de arbetsverktyg som du behöver i din roll.



Vi ser fram emot din ansökan!
Denna rekrytering kommer att hållas av Ed:Za group. Vi tar inte emot ansökningar via e-post, men om du har några frågor kan du kontakta emma.berggren@edzagroup.se

Ansök nu

IT-ansvarig till HDI Global Specialty

Läs mer Feb 28
HDI Global Specialty erbjuder specialförsäkring över hela världen. Vi ingår i Talanx Group som, med drygt 40 miljarder euro i omsättning, är en av de största försäkringskoncernerna i Europa. På kontoret i Stockholm driver vi nordisk och internationell försäkringsverksamhet inom bl.a. flyg, marin, financial lines, politiska risker och agenturförsäkring. Vi håller till på Kungsholmen och är ca 100 anställda lokalt.

Om rollen

HDI Global Specialty i Stockholm söker nu en engagerad och tekniskt kunnig IT-ansvarig för att säkerställa den smidiga driften av vår tekniska infrastruktur. I rollen som IT-ansvarig kommer du att vara nyckelpersonen för att tillhandahålla teknisk support, hantera system och implementera effektiva IT-lösningar. Dessutom kommer du att spela en central roll i att bygga och upprätthålla relationer mellan HDI Global Specialty Stockholm och HDI Global Home Office i Tyskland.

Dina huvudsakliga ansvarsområden:

- Ge teknisk support till våra användare

- Hantera hårdvara, programvara, molnservrar och nätverksutrustning

- Agera som Microsoft -databasadministratör

- Se till att företagets policyer efterlevs

- Samverka med externa leverantörer för IT-anskaffning och support.

- Lösa driftstörningar för att minimera driftstopp

- Ansvara för it-budgetering

Vem är du?
Vi tror att du har tidigare erfarenhet som it-administratör eller en liknande roll, helst i MS office miljö. Som person har du problemlösnings- och kommunikationsfärdigheter och förmågan att prioritera effektivt och talar flytande svenska och engelska. Tyska är meriterande.

Vidare har du:

- Ms -kunskap

- Kunskap om nätverksprotokoll, systemadministration och IT-säkerhet

- Behärskning av MS Windows och iOS-operativsystem

- Kunskap om programvarudistribution.

- Erfarenhet av Sharepoint och MS Teams

Det är även meriterande om du har:

- Relevanta certifieringar (t.ex. AWS, Azure, Nätverk, Microsoft-certifieringar)

- Erfarenhet från försäkrings- eller finansbranschen.

Ansökan
Låter detta intressant? Urval och intervjuer sker löpande så tveka inte att skicka in din ansökan redan idag. Vid frågor eller funderingar är du varmt välkommen att höra av dig till Emelie Westin på emelie.westin@ants.se

Ansök nu

On-site Technician till Åhléns

Läs mer Jan 30
Åhléns är ett av Sveriges mest älskade detaljhandelsföretag och en integrerad del av människors vardag. Vi är stolta över att erbjuda våra kunder en unik shoppingupplevelse och nu har du möjlighet att bli en del av vårt dedikerade IT-team. Tillsammans kommer vi att forma framtidens shoppingmiljö och leverera värde till våra kunder.

Vi erbjuder dig

Vi söker nu en ambulerande On-site Tekniker som brinner för teknologi och nya arbetssätt. Vi erbjuder dig en bred roll med uppdraget att underlätta arbetet och skapa värde för våra kollegor på Åhléns olika enheter. Du ansvarar för att hantera arbetsstationer och skrivare, där du installerar, konfigurerar både hårdvara och mjukvara och felsöker vid behov.

Som ambulerande Onsite Tekniker hos oss på Åhléns är dina dagliga aktiviteter mångsidiga. Med stöd från vår interna ServiceDesk kommer du att ansvara för IT på vårt lager i Rosersberg och i våra varuhus i runt om i Stockholm.
Vem är du?

Vi på Åhléns är övertygade om att när vi delar med oss av kunskaper och erfarenheter, framgång och entusiasm, gör vi varandra bättre. Vi ser att du antingen har bakgrund som Onsite Tekniker eller arbetat som 1:a linjens support. Till oss tar du med dig:

- Erfarenhet av Active Directory/Azure AD/GPO
- Office 365 / Azure
- Intune och enhetsdistributioner
- God kunskap inom nätverk, switchar, Wi-Fi och brandväggar
- Felsökning av skrivare
- Ansvar för on- och off-boarding gällande IT-verktyg och systemåtkomst
- Körkort är ett krav

På Åhléns förstår vi att ingen kan göra allt, men om du har erfarenhet av några delar som nämns ovan samt är engagerad och proaktiv i ditt arbete, vill vi gärna höra från dig.

Denna tjänst är en fantastisk möjlighet att växa inom ett spännande och dynamiskt område. Vi erbjuder en tillsvidareanställning på heltid i en miljö som präglas av utveckling och innovation. Vi ser gärna att du kan börja så snart som möjligt där du kommer att bli en del av vårt team på Åhléns huvudkontor på Dalagatan 100.

Urval och intervjuer sker löpande, och tjänsten kan tillsättas innan sista ansökningsdag, så skicka in din ansökan redan idag!

Vi ser fram emot din ansökan och välkomnar dig att bli en del av vårt team på Åhléns, varmt välkommen!

Familjeföretaget Åhléns grundades 1899 i Insjön och är idag ett av Sveriges starkaste varumärken, med 47 varuhus i Sverige och e-handel via åhlens.se. Åhléns är den naturliga mötesplatsen, som ger kunden mervärde och inspirerar till nya upptäckter och möten samt erbjuder en engagerande mix av kvalitetsvarumärken inom kläder, inredning, barnartiklar och skönhet. Åhléns omsätter 4,7 miljarder och varje år tar våra ca 3 000 skickliga medarbetare emot 60 miljoner besökare. Åhléns Outlet och Designtorget är dotterbolag. Ayad Al-Saffar är huvudägare och vd för Åhléns.

www.ahlens.se

Ansök nu

Infrastrukturspecialist till Octapharma

Läs mer Feb 8
Vill du kombinera möjligheterna, som ett globalt företag ger, med fördelarna som ett familjeföretag har?

Octapharma är ett bioteknologiskt läkemedelsföretag med storskalig tillverkning på nordvästra Kungsholmen - med vision att förbättra människors hälsa och liv.

Som vår nya Infrastrukturspecialist kommer du att ingå i Operations & Delivery teamet och du kommer tillsammans med dina kollegor ansvara för drift och underhåll av IT-infrastrukturen på Octapharma.

Vad kommer du att få göra som infrastrukturspecialist?

- Incidenthantering
- Hantering av virtuella maskiner (implementering, förvaltning och avveckling) i VMware
- Felsökning, drift och livscykelhantering av Cisco LAN och trådlösa nätverk
- Hantering av brandväggsregler och ständigt förbättra säkerheten i våra miljöer
- Självständigt och tillsammans med andra lokala och globala team vara drivande i att utveckla befintlig miljö och implementera nya system
- Stötta verksamheten vid implementering och uppgradering av verksamhetssystem
- 2nd line till vår lokala Service Desk


Vem är du?

- Minst 3 års yrkeserfarenhet inom relevanta områden
- Relevant högskole-/universitetsutbildning och CCNA eller motsvarande kunskap
- Tidigare erfarenhet av drift och underhåll av nätverk, Windows servrar, AD, GPO samt VMware
- Erfarenhet av att leda och delta i projekt
- Flytande i tal och skrift i både svenska och engelska
- Meriterande om du har gått kurser eller innehar certifikat: VMware, Powershell/scripting, Nutanix, Dell DPS, , Oracle
- Det är meriterande om du har erfarenhet av styrsystemet Siemens PCS7


IT-avdelningen i Stockholm

- IT-avdelningen ska leverera säkra och stabila IT-lösningar som uppfyller verksamhetens behov både för administrativa system samt system för tillverkningsprocesserna
- Leverera infrastruktur och säkerställa kontinuerlig drift av verksamhetens system där vårt arbete starkt präglas av GMP
- IT-avdelningen består av 15 personer som rapporterar till chefen för IT i Stockholm
- IT i Stockholm arbetar nära Octapharmas globala team
- Avdelningen är fördelade på fyra grupper; Service Desk, Operations & Delivery, IT Compliance & Projects samt Business Applications
- Du kommer ingå i teamet Operations & Delivery för siten i Stockholm som tillsammans ansvarar för drift och underhåll av IT infrastruktur


Vad är det bästa med att jobba hos oss?

- Du bidrar till att rädda liv - Varje dag är meningsfull då vi tillverkar livräddande läkemedel
- Förmåner - Bonusprogram, förmånsportal med förmånliga erbjudanden samt naprapat på arbetsplatsen med flera
- Familjära värderingar - Långsiktigt perspektiv gällande personal och relationer
- Bistro bryggeriet - Varje dag serveras hemlagad mat och vi har ett eget bageri/kafé
- Historisk och unik arbetsmiljö - Toppmoderna kontor med ursprung från Stora Bryggeriet (ett ölbryggeri från 1892)
- Kompetensutveckling - Vi erbjuder bland annat flertalet olika medarbetar- och ledarskapsutbildningar, både interna och externa, trainee-program samt digitala lösningar


Rekryteringsprocessen

För oss är det viktigt att det blir en bra matchning. Dessa steg kommer därför att ingå i rekryteringsprocessen:

- Digital intervju med Octapharmas rekryteringspartner Rizing
- Arbetspsykologiska Tester / Aon, testerna görs tidigt i processen.
- 1-2 intervjuer med rekryterande chef och kollegor
- Referenstagning

Ansök nu

Andra jobb i Stockholm från Cambio Healthcare Systems AB

Nedan visas andra jobb i Stockholm från Cambio Healthcare Systems AB .

Director of Technology Security

Säkerhetsansvarig, IT
Läs mer Apr 25
Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The positionAsDirector of Technology Security, you play a critical role in safeguarding the technological infrastructure and assets of the company. You will report to the Chief Architect with a dotted line to the Chief Information Security Officer (CISO). In this role you will oversee all aspects of security within the technology domain, ensuring the confidentiality, integrity, and availability of systems, data, and resources. The responsibility covers all parts of Cambio, including recent acquisitions.
You will coordinate all security employees that are located in different parts of the technology organization.This role is pivotal in ensuring the company's technological assets are protected against evolving cyber threats and vulnerabilities. By providing strategic leadership, and implementing robust security measures the Director of Technology Security strengthens the company's resilience
Some of the areas of responsibility
Develop and implement a comprehensive technology security strategy aligned with the company's overall objectives.
Secure that all parts of Cambio technology meet the requirements and risk appetite that is set on a company level
Design and maintain secure architecture frameworks, ensuring scalability, resilience, and compliance with regulatory requirements.
Identify, assess, and prioritize security risks, vulnerabilities, and threats across the technology landscape.
Oversee the implementation and operation of security technologies, including firewalls, intrusion detection systems, and endpoint protection solutions.
Monitor security controls, conduct regular assessments, and ensure compliance with industry standards and best practices.
Collaborate with cross-functional teams, including IT, engineering, legal, and compliance, to integrate security into all aspects of technology operations.

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you We believe that you have excellent communication, interpersonal, and leadership skills, with the ability to influence and inspire teams to achieve important goals within security.
Requirements
Extensive experience (10 years) in technology security roles
In-depth knowledge of security principles, practices, and technologies, including network security, encryption, and access control.
Strong understanding of regulatory requirements and compliance frameworks (e.g., GDPR, ISO 27001).
Excellent communication, interpersonal, and leadership skills, with the ability to influence and inspire teams to achieve security goals.
Fluent in English and Swedish
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

It's a bonus if you
Have previous experience within eHealth.


Place of employment: Linköping or Stockholm
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

Ansök nu

Release Manager Within eHealth

IT-samordnare
Läs mer Apr 19
Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
With this position you will be a member of the team that designs, builds and maintains the release process at Cambio and have a key position to help establish a modern way of working for release management!
You will be a part of our service journey and have great possibility to influence the next generation of Cambio's health care solution.
The Release Management capability will plan and coordinate how Cambio’s systems and services change to support evolving business needs. It is the process of coordinating the internal and external change through all environments where they can finally be consumed by end-users. The primary goal of release management is to ensure that the new functionality is released to end users according to policy and agreement with customers.
The Cambio Release Manager role is responsible managing and continuously improving the Service Release capability.
Release Management capability including (but not limited to):
Implement, operate, and improve the Release Management process
Plan and coordinate different kind of releases
Generate reports regularly on associated KPIs.
Monitor and report on process performance and make suggestions for improvements where possible
Facilitate the Release process, ensuring effective communication, time planning, and build strong maintenance over time

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you
As a person, you are eager to learn and grow your capital of knowledge. A good communicator, outgoing as well as comfortable with stakeholder management interacting with all levels of management. You are both solution and service-oriented, decisive and used to weigh in different perspectives on situations and decisions. You seek to be a team player, even though you possess your own measure of authority.
You enjoy being efficient, engaged, flexible, innovative, and work in a global context.
Requirements
Experience working with release management
Solid understanding of ITIL release process
Experience from Enterprise production deliveries
Experience in working with Agile methodologies
Excellent communication skills in both Swedish and English

It's a bonus if you
Certified in any of ITIL v3 or v4
Documented experience of implementing ITIL processes on a broader scale within an organization
Have been operating in an international enterprise organization
Have experience from Jira ITSM tool (JSM)
Have experience from a Product and Service provider within the health care sector

Place of employment: Stockholm or Linköping
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

Ansök nu

Head of Customer Support within E-Health

Processansvarig, ITIL
Läs mer Apr 18
Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
The Head of customer support role is responsible for establishing and running Cambio’s Customer support. Cambio’s Customer support is our strategic touch points with our customers, and your goal is to ensure a continuous service excellence performance where we are learning from each customer interaction.
You will be responsible for all aspects of the day-to-day management of the Customer support within the operational environment. You will, together with your leadership teams with 3 team leads, be fully responsible for all aspects of the day-to-day management of the Customer support within the operational environment. Together with other leaders secure that Cambio culture and a good ways of working in leadership manors will be executed in the department
You will apply improvement strategies developed in conjunction with major stakeholders from the Customer Service Delivery organization and deliver operational outputs to both our customers and internal stakeholders.
This role gives you the unique opportunity to be a part of an upscaling 24/7 support function within health care industries. You will join in a time where you will take an active part in the upscaling process including recruiting your own team, defining, setting internal KPIs/PIs and managing an outsourced partner for a part of 1st line support.
Responsibilities
Provide tactical and operational direction for our customer support team to continually deliver on our customer experience, cost management and SLAs
Maintain and improve our customer support tactical plans with focus on organization, processes and tools, capability development and governance
Maintain an active role in hiring, training, workforce planning, and supporting the team, as well as managing all day-to-day team activities
Act as a resource to assist customer service representatives with questions, ticket escalations and complex issues
Identify, implement, and drive continuous improvement projects within your area
Establish and improve monitoring procedures and KPI dashboard
Set and monitor operations to ensure adherence to budgets, schedules, work plans, and performance requirements

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you
You have proven leadership experience, ideally from a customer support environment. You enjoy leading, motivating, and coaching teams. You have a passion for your team members personal development. Identifying improvements, solving problems under pressure and adapt to frequently changing work needs to motivate and drive you. You should always think about how to enhance the customer experience for continuous service excellence.

Requirements
A university degree, preferable in business and/or management or equivalent transferrable work experience
At least 5 years of experience in a contact center management role
Proven track record in managing multiple projects, competing priorities, and deadlines
Experience of performance management and operational work force planning management
Solid understanding of ITIL processes, ITSM tools and good understanding of contact center tools infrastructure (including integrations)
Analytical, able to analyze contact center reporting, and data to make decisions to support corporate, regulatory, and customer service-level goals
Fluent in Swedish and English, both written and spoken


It's a bonus if you
Experience of knowledge management and KCS
Experience of managing larger teams
Healthcare industry background

Place of employment: Stockholm or Linköping
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

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Commercial Lead Cambio Platform

Säljledare
Läs mer Apr 17
Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
We are currently seeking a Commercial Lead for our new venture in the sustainable health data sector. As this is a new area of focus, it's important that you are driven to pioneer advancements in healthcare through new digital innovations. You should also be motivated to establish long-lasting and valuable customer relationships, and to contribute to driving and developing the e-health sector in Sweden and internationally.
Stepping into the role as the Commercial Lead for Cambio Platform your responsibilities will be to create go-to-market and commercial plans that resonate with our new platform and ecosystem offerings, sculpting commercial packaging and pricing strategies that speak to our customers, and staying up-to-date of market trends to ensure our offerings are always a step ahead.
You will be responsible for all commercial aspects of our Platform offerings with an in-dept anchoring in market trends, customer input and the competitive situation, gathering and prioritizing of requirements and working closely across all organizational functions to ensure the delivery on the related KPIs, including customer satisfaction, financial ambition and roadmap. You need to be an advocate of the Cambio platform’s customer value towards customers and throughout the Cambio organization.
Collaboration is key in this role; you'll work closely with product managers to align roadmaps and priorities, ensuring our products not only meet but anticipate the market needs. Your role is to be the architect of new business opportunities, and in collaboration with Key Account Managers nurturing both new and existing customer relationships to guarantee strengthening long-term, profitable partnerships.
Your insight and entrepreneurial mindset are important to understanding our customers' evolving needs in steering our organization's marketing and PR efforts. With a keen eye on the e-health sector, you'll provide the market insights that will guide our strategy. As a vital member of the commercial team, your influence will foster a collaborative environment across operational and strategic levels.
At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee. Our culture is described through the words “Trust”, “Care” and “Together” which permeate everything we do.
About you
To thrive with us, you need to be an engaged and flexible team player who are self-motivated with excellent drive and energy. Curiosity, initiative, and solid business acumen are qualities we believe will be highly beneficial for success in this role.
We are looking for a person that are commercially driven and has a strong track record of sales and business development within E-health. We expect you to act proactively and independently on an operational as well as a strategic level, to influence key decisions makers and opinion leaders to drive sales and ensure profitable growth.
Requirements:
Minimum 6 years of sales experience in software development and/or consulting services within e-health.
Excellent communication skills, presentation and speaking for a larger audience.
Strong leadership skills, able to exercise guidance and influence within the product management team and the company to forge commitment and consensus
Experience working with public procurements in Swedish healthcare system
Experience in digital transformation
Experience of introducing new offerings to the healthcare sector and proven track record of developing commercial packaging and pricing strategies
Knowledge of open platforms, standardization, and opportunities related to open EHR
Knowledge of regulatory opportunities and limitations related to health data
Fluent in English and Swedish
Relevant university degree

It's a bonus if you have
Experience in international healthcare
Experience in the life science industry and working with innovations and new offerings in this industry segment
Experience working with pharma and/or medtech companies

Place of employment:
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment:Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located andhave the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about ushere!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

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Customer Success Manager within e-Health

Account manager
Läs mer Apr 17
Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
As a Customer Success Manager, you will be the primary contact within Cambio regarding the customer’s implementation, maintenance, and support. You will be a part of a team that works close with the customers and be an important part when it comes to helping the customer identify their business needs and leading them along the journey based on their business plan. Together with other key stakeholders within Cambio you will manage existing business to ensure deliveries, satisfied customers and keeping a strong relationship with them.
This means you will be in the front seat together with our customers when it comes to implementing our products and services, participate in fulfilling our customer agreements such as SLA’s and KPI thresholds. All while adding value to the customers daily work so that they are encouraged to continue using our services.
In this role you will have close contact with the customers and participating in monthly tactical delivery meetings.
At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you
To be able to feel comfortable in this position you should enjoy having a close contact with our customers. You like the idea of being their contact person and an important part of their journey when it comes to using and implementing Cambio products and services. For you customer value and satisfaction are what motivates you in your daily work. You find it easy to make new contacts and enjoy building and maintaining strong relationship with your customer(s).
Requirements
Relevant education and/or work experience
General knowledge in the healthcare industry and/or IT industry
Strong experience from working with customer support and service management
Fluent in Swedish and good English communication skills
Work well in high paced environments
Organized and well structured

It's a bonus if you
Knowledge of Cambio products and services
Have work experience from the healthcare industry
Have experience from working and having close relationship with our customers
Have worked in Cambio COSMIC and/or CIS
Good knowledge management skills
Ability to work and collaborate across teams/functions
Knowledge in ITIL process

Place of employment: Stockholm or Linköping
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.A background check will be done before hiring.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

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Associate Talent Acquisition Partner

Researcher, rekrytering
Läs mer Apr 15
Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
Do you want to join our growing People Success team, finding and matching talents, helping us contribute to build a better society? Are you creative, curious, and persistent with a passion for talent acquisition? Then we have a fantastic opportunity for you (and us)!
The position
As an Associate Talent Acquisition Partner, you will work closely with our Talent Acquisition Partners and hiring managers and work with different parts of the recruitment cycle, including tasks such as, candidate sourcing, writing job adverts, screening applications and managing various recruitment admin tasks. Cambio is a tech company in expansive growth and our primarily focus is to recruit specialist positions within tech. That means that we must be creative and determined to find the very best candidates. Hence an important part of your daily job will be candidate sourcing and working with our candidate experience as well as working on our employer brand and other projects to increase the awareness of Cambio among our target group.
Given that our team holds overall responsibility for Talent Acquisition, with a broad scope of work, you will also be handling consultant recruitments, contribute to improving our processes and tools and take ownership of driving our engagement with students.
For the right candidate, there are excellent opportunities to grow into the role and take full responsibility for recruitment processes, working closely with hiring managers.
Aside from being part of the Talent Acquisition team, you are also part of the larger People Success team. Even though we have separate areas of responsibility, we work closely together in many aspects. We are looking for you who are humble and team-oriented, who can work independently but just like us value using our colleagues as a sounding board, for knowledge sharing and a good laugh.
A few words from Maria (Heading the People Success Team)
Do you want to have an impact and make things happen? This is the right opening for you.
I try to build a really strong team with a lot of freedom to work and deliver together. The team was actually rewarded at our Cambio Conference this year as the CARE team of the year and this was part of the motivation: The team demonstrates an exceptional commitment to Cambio's success, extending their care to our colleagues, customers, and everyone they encounter. About you
You are the type of person who takes the initiative when facing a challenge. For instance, analyzing reasons to why we are getting fewer candidates than expected for a recruitment process and then taking actions to mitigate. When you are assigned a task, we know that we can rely on you taking ownership and solving it well. You are good at prioritizing among your tasks and always strive to deliver with high quality and structure.
Requirements
Experience of candidate sourcing within IT/Tech
Have an interest in tech recruitment and you are eager to learn more
Excellent communication skills, both written and verbal in Swedish and in English as it is required in our daily work

It's a bonus if you
University degree or other Post-secondary education within relevant field
Experience working with Teamtailor or similar ATS

Place of employment: Stockholm
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

Ansök nu