Stockholm: Product Manager Professional services

Director of Technology Security

Säkerhetsansvarig, IT

Läs mer Apr 25

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The positionAsDirector of Technology Security, you play a critical role in safeguarding the technological infrastructure and assets of the company. You will report to the Chief Architect with a dotted line to the Chief Information Security Officer (CISO). In this role you will oversee all aspects of security within the technology domain, ensuring the confidentiality, integrity, and availability of systems, data, and resources. The responsibility covers all parts of Cambio, including recent acquisitions.
You will coordinate all security employees that are located in different parts of the technology organization.This role is pivotal in ensuring the company's technological assets are protected against evolving cyber threats and vulnerabilities. By providing strategic leadership, and implementing robust security measures the Director of Technology Security strengthens the company's resilience
Some of the areas of responsibility
Develop and implement a comprehensive technology security strategy aligned with the company's overall objectives.
Secure that all parts of Cambio technology meet the requirements and risk appetite that is set on a company level
Design and maintain secure architecture frameworks, ensuring scalability, resilience, and compliance with regulatory requirements.
Identify, assess, and prioritize security risks, vulnerabilities, and threats across the technology landscape.
Oversee the implementation and operation of security technologies, including firewalls, intrusion detection systems, and endpoint protection solutions.
Monitor security controls, conduct regular assessments, and ensure compliance with industry standards and best practices.
Collaborate with cross-functional teams, including IT, engineering, legal, and compliance, to integrate security into all aspects of technology operations.

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you We believe that you have excellent communication, interpersonal, and leadership skills, with the ability to influence and inspire teams to achieve important goals within security.
Requirements
Extensive experience (10 years) in technology security roles
In-depth knowledge of security principles, practices, and technologies, including network security, encryption, and access control.
Strong understanding of regulatory requirements and compliance frameworks (e.g., GDPR, ISO 27001).
Excellent communication, interpersonal, and leadership skills, with the ability to influence and inspire teams to achieve security goals.
Fluent in English and Swedish
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

It's a bonus if you
Have previous experience within eHealth.

Place of employment: Linköping or Stockholm
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

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Release Manager Within eHealth

Cambio Healthcare Systems AB

IT-samordnare

Läs mer Apr 19

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
With this position you will be a member of the team that designs, builds and maintains the release process at Cambio and have a key position to help establish a modern way of working for release management!
You will be a part of our service journey and have great possibility to influence the next generation of Cambio's health care solution.
The Release Management capability will plan and coordinate how Cambio’s systems and services change to support evolving business needs. It is the process of coordinating the internal and external change through all environments where they can finally be consumed by end-users. The primary goal of release management is to ensure that the new functionality is released to end users according to policy and agreement with customers.
The Cambio Release Manager role is responsible managing and continuously improving the Service Release capability.
Release Management capability including (but not limited to):
Implement, operate, and improve the Release Management process
Plan and coordinate different kind of releases
Generate reports regularly on associated KPIs.
Monitor and report on process performance and make suggestions for improvements where possible
Facilitate the Release process, ensuring effective communication, time planning, and build strong maintenance over time

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you
As a person, you are eager to learn and grow your capital of knowledge. A good communicator, outgoing as well as comfortable with stakeholder management interacting with all levels of management. You are both solution and service-oriented, decisive and used to weigh in different perspectives on situations and decisions. You seek to be a team player, even though you possess your own measure of authority.
You enjoy being efficient, engaged, flexible, innovative, and work in a global context.
Requirements
Experience working with release management
Solid understanding of ITIL release process
Experience from Enterprise production deliveries
Experience in working with Agile methodologies
Excellent communication skills in both Swedish and English

It's a bonus if you
Certified in any of ITIL v3 or v4
Documented experience of implementing ITIL processes on a broader scale within an organization
Have been operating in an international enterprise organization
Have experience from Jira ITSM tool (JSM)
Have experience from a Product and Service provider within the health care sector

Place of employment: Stockholm or Linköping
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

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Head of Customer Support within E-Health

Cambio Healthcare Systems AB

Processansvarig, ITIL

Läs mer Apr 18

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
The Head of customer support role is responsible for establishing and running Cambio’s Customer support. Cambio’s Customer support is our strategic touch points with our customers, and your goal is to ensure a continuous service excellence performance where we are learning from each customer interaction.
You will be responsible for all aspects of the day-to-day management of the Customer support within the operational environment. You will, together with your leadership teams with 3 team leads, be fully responsible for all aspects of the day-to-day management of the Customer support within the operational environment. Together with other leaders secure that Cambio culture and a good ways of working in leadership manors will be executed in the department
You will apply improvement strategies developed in conjunction with major stakeholders from the Customer Service Delivery organization and deliver operational outputs to both our customers and internal stakeholders.
This role gives you the unique opportunity to be a part of an upscaling 24/7 support function within health care industries. You will join in a time where you will take an active part in the upscaling process including recruiting your own team, defining, setting internal KPIs/PIs and managing an outsourced partner for a part of 1st line support.
Responsibilities
Provide tactical and operational direction for our customer support team to continually deliver on our customer experience, cost management and SLAs
Maintain and improve our customer support tactical plans with focus on organization, processes and tools, capability development and governance
Maintain an active role in hiring, training, workforce planning, and supporting the team, as well as managing all day-to-day team activities
Act as a resource to assist customer service representatives with questions, ticket escalations and complex issues
Identify, implement, and drive continuous improvement projects within your area
Establish and improve monitoring procedures and KPI dashboard
Set and monitor operations to ensure adherence to budgets, schedules, work plans, and performance requirements

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you
You have proven leadership experience, ideally from a customer support environment. You enjoy leading, motivating, and coaching teams. You have a passion for your team members personal development. Identifying improvements, solving problems under pressure and adapt to frequently changing work needs to motivate and drive you. You should always think about how to enhance the customer experience for continuous service excellence.

Requirements
A university degree, preferable in business and/or management or equivalent transferrable work experience
At least 5 years of experience in a contact center management role
Proven track record in managing multiple projects, competing priorities, and deadlines
Experience of performance management and operational work force planning management
Solid understanding of ITIL processes, ITSM tools and good understanding of contact center tools infrastructure (including integrations)
Analytical, able to analyze contact center reporting, and data to make decisions to support corporate, regulatory, and customer service-level goals
Fluent in Swedish and English, both written and spoken

It's a bonus if you
Experience of knowledge management and KCS
Experience of managing larger teams
Healthcare industry background

Place of employment: Stockholm or Linköping
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

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Commercial Lead Cambio Platform

Cambio Healthcare Systems AB

Säljledare

Läs mer Apr 17

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
We are currently seeking a Commercial Lead for our new venture in the sustainable health data sector. As this is a new area of focus, it's important that you are driven to pioneer advancements in healthcare through new digital innovations. You should also be motivated to establish long-lasting and valuable customer relationships, and to contribute to driving and developing the e-health sector in Sweden and internationally.
Stepping into the role as the Commercial Lead for Cambio Platform your responsibilities will be to create go-to-market and commercial plans that resonate with our new platform and ecosystem offerings, sculpting commercial packaging and pricing strategies that speak to our customers, and staying up-to-date of market trends to ensure our offerings are always a step ahead.
You will be responsible for all commercial aspects of our Platform offerings with an in-dept anchoring in market trends, customer input and the competitive situation, gathering and prioritizing of requirements and working closely across all organizational functions to ensure the delivery on the related KPIs, including customer satisfaction, financial ambition and roadmap. You need to be an advocate of the Cambio platform’s customer value towards customers and throughout the Cambio organization.
Collaboration is key in this role; you'll work closely with product managers to align roadmaps and priorities, ensuring our products not only meet but anticipate the market needs. Your role is to be the architect of new business opportunities, and in collaboration with Key Account Managers nurturing both new and existing customer relationships to guarantee strengthening long-term, profitable partnerships.
Your insight and entrepreneurial mindset are important to understanding our customers' evolving needs in steering our organization's marketing and PR efforts. With a keen eye on the e-health sector, you'll provide the market insights that will guide our strategy. As a vital member of the commercial team, your influence will foster a collaborative environment across operational and strategic levels.
At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee. Our culture is described through the words “Trust”, “Care” and “Together” which permeate everything we do.
About you
To thrive with us, you need to be an engaged and flexible team player who are self-motivated with excellent drive and energy. Curiosity, initiative, and solid business acumen are qualities we believe will be highly beneficial for success in this role.
We are looking for a person that are commercially driven and has a strong track record of sales and business development within E-health. We expect you to act proactively and independently on an operational as well as a strategic level, to influence key decisions makers and opinion leaders to drive sales and ensure profitable growth.
Requirements:
Minimum 6 years of sales experience in software development and/or consulting services within e-health.
Excellent communication skills, presentation and speaking for a larger audience.
Strong leadership skills, able to exercise guidance and influence within the product management team and the company to forge commitment and consensus
Experience working with public procurements in Swedish healthcare system
Experience in digital transformation
Experience of introducing new offerings to the healthcare sector and proven track record of developing commercial packaging and pricing strategies
Knowledge of open platforms, standardization, and opportunities related to open EHR
Knowledge of regulatory opportunities and limitations related to health data
Fluent in English and Swedish
Relevant university degree

It's a bonus if you have
Experience in international healthcare
Experience in the life science industry and working with innovations and new offerings in this industry segment
Experience working with pharma and/or medtech companies

Place of employment:
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment:Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located andhave the legal right to work inSweden.We will ask for verification during the process.
We look forward to receiving your application!
Read more about ushere!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

Ansök nu

Customer Success Manager within e-Health

Cambio Healthcare Systems AB

Account manager

Läs mer Apr 17

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
The position
As a Customer Success Manager, you will be the primary contact within Cambio regarding the customer’s implementation, maintenance, and support. You will be a part of a team that works close with the customers and be an important part when it comes to helping the customer identify their business needs and leading them along the journey based on their business plan. Together with other key stakeholders within Cambio you will manage existing business to ensure deliveries, satisfied customers and keeping a strong relationship with them.
This means you will be in the front seat together with our customers when it comes to implementing our products and services, participate in fulfilling our customer agreements such as SLA’s and KPI thresholds. All while adding value to the customers daily work so that they are encouraged to continue using our services.
In this role you will have close contact with the customers and participating in monthly tactical delivery meetings.
At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.About you
To be able to feel comfortable in this position you should enjoy having a close contact with our customers. You like the idea of being their contact person and an important part of their journey when it comes to using and implementing Cambio products and services. For you customer value and satisfaction are what motivates you in your daily work. You find it easy to make new contacts and enjoy building and maintaining strong relationship with your customer(s).
Requirements
Relevant education and/or work experience
General knowledge in the healthcare industry and/or IT industry
Strong experience from working with customer support and service management
Fluent in Swedish and good English communication skills
Work well in high paced environments
Organized and well structured

It's a bonus if you
Knowledge of Cambio products and services
Have work experience from the healthcare industry
Have experience from working and having close relationship with our customers
Have worked in Cambio COSMIC and/or CIS
Good knowledge management skills
Ability to work and collaborate across teams/functions
Knowledge in ITIL process

Place of employment: Stockholm or Linköping
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.A background check will be done before hiring.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

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Associate Talent Acquisition Partner

Cambio Healthcare Systems AB

Researcher, rekrytering

Läs mer Apr 15

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 900 employees in several countries.
Do you want to join our growing People Success team, finding and matching talents, helping us contribute to build a better society? Are you creative, curious, and persistent with a passion for talent acquisition? Then we have a fantastic opportunity for you (and us)!
The position
As an Associate Talent Acquisition Partner, you will work closely with our Talent Acquisition Partners and hiring managers and work with different parts of the recruitment cycle, including tasks such as, candidate sourcing, writing job adverts, screening applications and managing various recruitment admin tasks. Cambio is a tech company in expansive growth and our primarily focus is to recruit specialist positions within tech. That means that we must be creative and determined to find the very best candidates. Hence an important part of your daily job will be candidate sourcing and working with our candidate experience as well as working on our employer brand and other projects to increase the awareness of Cambio among our target group.
Given that our team holds overall responsibility for Talent Acquisition, with a broad scope of work, you will also be handling consultant recruitments, contribute to improving our processes and tools and take ownership of driving our engagement with students.
For the right candidate, there are excellent opportunities to grow into the role and take full responsibility for recruitment processes, working closely with hiring managers.
Aside from being part of the Talent Acquisition team, you are also part of the larger People Success team. Even though we have separate areas of responsibility, we work closely together in many aspects. We are looking for you who are humble and team-oriented, who can work independently but just like us value using our colleagues as a sounding board, for knowledge sharing and a good laugh.
A few words from Maria (Heading the People Success Team)
Do you want to have an impact and make things happen? This is the right opening for you.
I try to build a really strong team with a lot of freedom to work and deliver together. The team was actually rewarded at our Cambio Conference this year as the CARE team of the year and this was part of the motivation: The team demonstrates an exceptional commitment to Cambio's success, extending their care to our colleagues, customers, and everyone they encounter. About you
You are the type of person who takes the initiative when facing a challenge. For instance, analyzing reasons to why we are getting fewer candidates than expected for a recruitment process and then taking actions to mitigate. When you are assigned a task, we know that we can rely on you taking ownership and solving it well. You are good at prioritizing among your tasks and always strive to deliver with high quality and structure.
Requirements
Experience of candidate sourcing within IT/Tech
Have an interest in tech recruitment and you are eager to learn more
Excellent communication skills, both written and verbal in Swedish and in English as it is required in our daily work

It's a bonus if you
University degree or other Post-secondary education within relevant field
Experience working with Teamtailor or similar ATS

Place of employment: Stockholm
At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.
Scope: Full time
Form of employment: Permanent employment, 6 months trial period
Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.
We look forward to receiving your application!
Read more about us here!
Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!

Ansök nu

Stockholm: Product Manager Professional services

Cambio Healthcare Systems AB

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