Stockholm: QA Engineer

Do you want to join in and contribute to a better tomorrow for our customers? You will be a valuable resource and belong to a close-knit team where you work with both national and international customers within several different industries.

We are looking for
someone whose heart beats a little extra hard for problem solving and creating strong customer relations. You will be part of our Dynamics Evolve Team and will belong to one of our central offices in Stockholm, Gothenburg or Malmö, Ballerup or Aarhus.

At Columbus we believe in the strength of diversity, recognizing that it enhances our team, benefits our customers, and drives great results. Our commitment to inclusivity is reflected in our daily operations, where everyone is welcomed and included. Our latest annual employee survey confirmed our positive workplace culture where we want everybody to have the opportunity to thrive. Welcome! ????

Who are you?
To enjoy this role, you must have an interest in Document Handling. You should possess a strong customer orientation, demonstrating a genuine interest in coaching and advising our customers. It is important to be curios and have a proactive willingness to learn and grow. We want to to develop our customers, rather than just managing them ????

You must have competence in:

- Dynamics 365

- Lasernet

What will you do?
The core objective of this position is to enhance customer satisfaction by optimizing their system usage. You will play a vital role in resolving document management issues, significantly impacting the customers day to day life. Internally, as a key member of the Lasernet Team at Columbus, you will serve as a valuable sounding board for colleagues. You will contribute to the overall growth of the Lasernet group and how we work with Document Handling and how we develop our customers within this field. Led by dedicated colleagues, the small yet committed Lasernet team actively participates in ERFA groups for ongoing development. Despite its size, the team provides an opportunity to influence both internal processes and external interactions.

Some of your main responsibilities will include:

- Continuing to develop/educate our customers in their Document Management

- Educating customers in their Lasernet solution

-
Engaging in conversations with the customer regarding releases

- Supporting in projects where Lasernet solutions are to be built

We hope you think this sounds like fun!

Why should you work here?
We have numerous upcoming projects, a strong connection to Microsoft, and a dedicated team. You will have the opportunity to influence and contribute to building new Document Management Components. There's plenty of work in this area, ranging from simpler tasks to more advanced ones ??

What many find appealing with Columbus is the team spirit and that there is a high level of collaboration. We deliver as a team in a growing area. The role involves a significant amount of autonomy with responsibility, and there is the possibility to work remotely if needed.

Most of the time, you are based internally, but some parts of the job involve working at the client's location, providing a varied work environment.

Application
With us, you can apply with your LinkedIn and/or CV, and you don't need to fill out any lengthy questionnaires. If you have questions, reach out to responsible recruiter Miriam Fidler. Interviews will be conducted continuously.

About Columbus
Columbus is an IT consulting company with 1800 employees worldwide. What we excel at is the development, implementation, and maintenance of digital business solutions. Our mission is to guide customers in their digital transformation so that their businesses can continue to thrive for a long time to come. Over the past 30 years, more than 5000 customers have chosen us. Things are going well, simply put ????. If you ask us, the secret is that we have a wide range of technical solutions, deep industry knowledge, extensive technical expertise, and a substantial understanding of our customers.

Our employees are passionate about their work, and the company is characterized by a strong entrepreneurial spirit. This is thanks to the actual opportunities to be involved in shaping both our own and our customers' operations. Now we need more people who wants to join the journey!

Work at Columbus
Check out our Instagram feed to get a glimpse of what it's like to work with us through the eyes of our colleagues. Click on the image to visit our Instagram account.

Completely unfiltered, we have gathered reviews from current and former colleagues. Click below to read more.

Vill du vara med och bidra till en bättre morgondag för våra kunder? Vi söker dig vars hjärta slår lite extra hårt för problemlösning och goda kundrelationer som kommer ingå i Operations-teamet. Du kommer att vara en värdefull resurs och tillhöra ett sammansvetsat team där ni jobbar med både nationella och internationella kunder inom flera olika branscher.

Du utgår från något av våra centrala kontor i Stockholm, Göteborg eller Malmö. Välkommen till oss!

Vad innebär rollen?
Du kommer att jobba inom Dynamics 365 F&O med kundens finansprocesser. Främst så kommer du att stötta våra kunder med problemlösning, förvaltning och analys av nuvarande situation för att kunna utmana dem att bli ännu bättre. Detta innebär en hel del möten med kund där ni pratar om de senaste funktionerna och där du håller i utbildning och workshops. Ingen dag är den andra lik och du kommer att planera och prioritera efter kundernas behov. En varierande och stimulerande arbetsmiljö helt enkelt ????

Du jobbar med utveckling och förvaltning av våra kunder - men vi kommer också att utveckla dig i den riktning du önskar! En win-win-situation med andra ord.

Läs här hur Sophy (https://www.linkedin.com/in/sophy-hill-419910107/), en av dina blivande kollegor, beskriver sin roll hos oss:
Jag var ny inom konsultbranschen när jag började hos Columbus och det har varit en fantastiskt lärorik tid. Jag är glad att jag tidigt fick chansen att arbeta i vår interna funktion, för jag har lärt mig mycket om hur vår verksamhet fungerar. I den här rollen är det viktigt att ha ett globalt tankesätt och att utnyttja varandras kunskap och detta är verkligen något vi jobbar med. Vi har många väldigt duktiga konsulter och hjälp finns alltid bara ett Teams-meddelade bort. Vi gillar att dela kunskap mellan våra länder och är man nyfiket lagd så kan man alltid utvecklas!"

Så varför jobbar du på Columbus?
Det jag uppskattar med Columbus är att det är ett företag som främjar utveckling och work-life-balance. I mitt jobbsökande var ett av mina krav att komma till en arbetsplats där man inte kollar snett på mig för att jag ibland vill jobba hemifrån eller behöver hämta barn på skola, och i min roll nu kan jag vara flexibel. Jag har bara blivit positivt överraskad av Columbus, ibland tänker jag till och med - när spricker den här lyckobubblan?"

Vem är du?
Du drivs av att skapa långsiktiga kundrelationer och motiveras av att erbjuda god service och att överträffa kundens förväntningar. Eftersom ärenden kommer in löpande så tror vi att du trivs i en varierande roll som ibland ställer krav på din flexibilitet. Då vi är ett tight gäng som gillar att ha kul så hoppas vi att du är en lagspelare!

Vad behövs för att lyckas i rollen?

- Goda kunskaper inom Dynamics 365 F&O

- Erfarenhet från kundsidan eller som konsult

- Kunskaper i svenska och engelska, i både tal och skrift

Det är ett stort plus om du är specialiserad inom finans och har tidigare erfarenhet av att jobba med ekonomiflöden ????

Vad erbjuder vi dig?
Dynamics har flera spännande projekt och fler är på väg in! Du kommer tillhöra ett av de affärsområden som växer mest inom Columbus där du får utvecklas både som person och professionellt, och få tillgång till vår egna plattform Columbus academy som innehåller utbildningar inom t.ex change management. Utöver det har vi sk. ERFA-grupper, både lokala och globala, där vi delar med oss av erfarenheter och kompetens. Våra ledare har fått höga betyg i senaste medarbetarundersökningen och så även engagemanget hos medarbetare. Vår kultur kännetecknas av nyfikenhet, kunskap, samarbete och att ha riktigt kul på vägen.

Vi erbjuder, utöver en arbetsplats med en personalomsättning lägre än branschens genomsnitt, bl.a: Fast lön + bonus, 30 dagars semester, friskvårdsbidrag på 5000kr/år, privat pensionsförsäkring motsvarande ITP1 samt sjukvårdsförsäkring.

Ansökan och nästa steg
Hos oss kan du ansöka med din LinkedIn och/eller CV och du behöver inte fylla i några långa frågeformulär. Här kan du läsa mer om rekryteringsprocessen (https://careers-sv.columbusglobal.com/pages/columbus-recruitment-process) och om du har några frågor så är du varmt välkommen att kontakta ansvarig rekryterare Miriam Fidler. Vi erbjuder heltidsanställning med tillträde efter överenskommelse. Vi intervjuar löpande så skicka in din ansökan redan idag - det tar bara några sekunder.

Om Columbus
Columbus är ett IT-konsultbolag med ca 1800 medarbetare runtom i världen. Det vi gör allra bäst är utveckling, implementering och underhåll av digitala affärslösningar. Vår uppgift är att guida kunder i deras digitala transformation så att deras företag kan fortsätta att vara framgångsrikt en lång tid framöver. De senaste 30 åren har över 5000 kunder anlitat oss. Det går bra, helt enkelt ????. Om du frågar oss är hemligheten att vi sitter på ett stort utbud av tekniska lösningar, djup branschkunskap, omfattande teknisk expertis och en rejäl dos kundförståelse.

Våra medarbetare är engagerade i sitt arbete och företaget präglas av en stark entreprenörsanda. Detta tack vare de möjligheter som faktiskt finns att vara med och påverka både vår egen och våra kunders verksamhet. Nu behöver vi bli fler och vill ha dig med på färden!

Jobba på Columbus
Spana in vårt Insta-flöde för att få en bild av hur det är att jobba hos oss genom våra kollegor. Klicka på bilden för att komma till Instagram-kontot (https://www.instagram.com/columbussverige/).

Helt ofiltrerat har vi samlat in omdömen från nuvarande och tidigare kollegor. Klicka nedan för att läsa mer.

About the company
Over the past 30 years, TSS has worked together with some of pharma’s most respected companies to ensure patient safety at every stage of the journey allowing the drug delivery process to be streamlined - saving cost and boosting sustainability. TSS’s SaaS, data loggers, and services are used by leading pharma companies such as Novartis and Astra Zeneca within the primary and secondary distribution of commercial products, end-2-end in clinical trials in +100 countries. Click here (https://www.tssab.com/) to read more about what we do at TSS!



About the position
In this position, effective communication is not just a skill, it's an expectation. The ideal candidate will excel in engaging with diverse stakeholders within our organization and external partners. Strong communication is the key to fostering successful collaborations and driving our collective goals forward.

Furthermore, as Service and Network team lead, you’ll be responsible for delivering our growing service offerings related to our operations. This new position within TSS includes securing system performance, managing deployment of system upgrades, monitoring and follow-up on KPI and customer expectations as well as bringing valuable experience in system monitoring and practical database management.

Qualifications:
This position calls for a professional with a background in operations management, coupled with strategic thinking and leadership capabilities. If you embody these qualifications, we encourage you to explore this opportunity to contribute to our dynamic and forward-thinking team.

We also believe you:

- have the ability, on an operative level, to manage customer expectations in delivering a top-level SaaS

- have the ability to drive continuous improvement of service practices and develop our Service offering

- are experienced in running a service- and customer oriented team

- technical knowledge and experience of managing external IT-solution

- have excellent communication skills in English

- are solution oriented with an attention to details

- are well organized and structured with the ability to plan, prioritize and manage tasks and assignments independently

- are used to work in a quality driven environment

Meritorious experience:

- Experience in quality-driven operations, preferably within Life Science/Medtech

- Experience in sophisticated customer service and customer communication

- Post-secondary education



Learn more about working at TSS

At TSS, we offer an inspirational and well-being working environment, an innovation-driven and fast-growing global company. We believe in offering flexibility through a hybrid workplace, keeping in mind that time together is essential for our company DNA. TSS head office is in Stockholm, Hagastaden, with local representation in North America, the UK, and UAE.

We employ ongoing selection in this process, meaning the position may be filled before the final application deadline. Therefore, we recommend applying as soon as possible!

If you have any questions about Asta Agency's recruitment process, feel free to contact us at kandidat@astaagency.se.



About Asta Agency
Asta Agency (https://astaagency.se)is a staffing and recruitment company where you, as a job seeker, are the focus. We collaborate with attractive employers across the service sector in major cities.

At Asta Agency (https://astaagency.se) you have the opportunity to work as a consultant or be recruited directly to our clients. We are your partner on the path to a successful career.

If this isn't the right role for you right now, we encourage you to connect with us or explore more job opportunities on our website.

About Star Stable Entertainment

Once upon a time in 2011, the founders of Star Stable Entertainment had a vision. They wanted to create a game that could make a difference. Although half of gamers are girls and women, they were under-represented in the gaming industry, both as characters and creators. We dreamed of an epic online world where tween and teen girls could share an amazing experience. And we wanted to challenge how things were done in a male-dominated industry. Fast forward to today, and our dream has come true tenfold - Star Stable Online stands as one of the most popular MMORPGs globally! At our HQ on Södermalm, our 130 employees are thrilled to continue to welcome players to the island of Jorvik, with its breathtaking scenery, beautiful horses, and magical quests. It’s wonderful to see that our dream resonates with so many players around the world, and we can’t wait to share more stories and experiences with them!

The position



As a game designer, your focus is to deliver world-class gameplay experience to our players, including new features, system and content. By seeing the world through our users’ eyes, you are bringing content for a one-of-a-kind game to a unique audience. Since we release weekly, you get almost instant feedback on the players' reaction on the releases. You will collaborate with different parts of your team and craft and coordinate work ensuring cohesive design and implementation.



Responsibilities

Conceptualize, prototype, test, and implement gameplay experiences.

Plan, break down, and estimate your work. Proactively predict risks and opportunities during projects while keeping your stakeholders informed.

Balance, test, bug-fix, and otherwise maintain the content you work with.

Seek and identify improvements to our ways of working and actively contribute to solutions.

Collaborate with your craft and team, as well as other crafts and teams, to develop and implement your work.

Proactively give and ask for feedback from your peers, leads, directors, and other stakeholders. Contribute to a culture of constructive feedback.

Strive to understand our players' perspective and learn about the impact our content has on the community through player feedback, KPIs, etc.

Follow and stay up to date on guidelines, design pillars, and best practices.

Document your work and share your learnings with your peers

We think you

We think you have a couple of years of experience working with game design for live games, preferably experience working with proprietary game engines or tools. You have a strong understanding of game design principles and how they impact the player experience. You have excellent communication skills in English, verbally and written, and also have a strong collaborative mindset. You have a strong understanding of player behaviors and know how to design for different types of users, and have experience to make informed design decisions based on data.

Perks for joining us?

A pretty sweet mission. We are developing the world's best horse-riding game for girls and we take that vision very seriously. We strive to hit that mark every single day.

30 vacation days (+ 3 additional squeeze days).

A pension and insurance plan that mimics ITP1 and a parental pay top-up @90%.

Health allowance at 5000 SEK per year.

Hybrid working model - combine WFH and being together with the team at our new office located right amidst Södermalm GameDev cluster (Magnus Ladulåsgatan 65)

Fitness discount of 18% at SATS gym + company workout classes.

A dog room at the office! Bring your furry friend to work!

Are you ready to be a chapter on this magical journey? Apply now! We can’t wait to hear your story!

About Star Stable Entertainment
Once upon a time in 2011, the founders of Star Stable Entertainment had a vision. They wanted to create a game that could make a difference. Although half of gamers are girls and women, they were under-represented in the gaming industry, both as characters and creators. We dreamed of an epic online world where tween and teen girls could share an amazing experience. And we wanted to challenge how things were done in a male-dominated industry. Fast forward to today, and our dream has come true tenfold - Star Stable Online stands as one of the most popular MMORPGs globally! At our HQ in Södermalm, our 130 employees are thrilled to continue to welcome players to the island of Jorvik, with its breathtaking scenery, beautiful horses, and magical quests. It’s wonderful to see that our dream resonates with so many players around the world, and we can’t wait to share more stories and experiences with them!

The position:
We are now on the lookout for a Customer Happiness & Player Safety Manager to lead the Customer Happiness team and guarantee a secure and delightful playing experience for our players. We want to ensure that our players and their parents get the best possible customer support experience and we aim to cultivate an environment where players feel not only safe but also genuinely pleased to reach out to us, whether they encounter issues or simply seek engagement.

Responsibilities:

Supervise the daily operational activities of the Customer Happiness team to ensure seamless functioning.

Mentor and coach team members, conduct salary and performance reviews, and foster a positive work environment.

Collaborate with the CMO and analytics team to create and implement key performance indicators (KPIs) aligned with organizational objectives.

Handle crises efficiently and coordinate with stakeholders to address challenges effectively.

Work collaboratively to establish tools and processes that enhance the overall customer experience.

Collaborate with other teams and departments to ensure that player perspectives are considered in decision-making processes.

Define and implement long-term strategies and goals for the team that align with the company's overarching objectives.

Constantly evaluate and challenge existing methodologies, select appropriate partners, and adapt tactics to provide the best service to our players.

We think you:

Have over 3 years of experience leading teams, including people management and salary review processes.

Have exceptional communication and collaboration skills.

Is proactive and driven, capable of initiating and driving processes and development

Are Fluent in written and spoken English, with a preference for proficiency in Swedish.

Have demonstrated experience in crisis management.

Have the ability to comprehend the broader organizational goals and make challenging decisions when necessary.

Have previous experience in working with vendors and managing outsourced customer service operations.

Are flexible and empathetic, with a keen understanding of individual differences.

Perks for joining us?

A pretty sweet mission. We are developing the world's best horse-riding game for girls and we take that vision very seriously. We strive to hit that mark every single day.

30 vacation days (+ 3 additional squeeze days).

A pension and insurance plan that mimics ITP1 and a parental pay top-up @90%.

Health allowance at 5000 SEK per year.

Hybrid working model - combine WFH and being together with the team at our new office located right amidst Södermalm GameDev cluster (Magnus Ladulåsgatan 65)

Fitness discount of 18% at SATS gym + company workout classes.

A dog room at the office! Bring your furry friend to work!

Are you ready to be a chapter on this magical journey? Apply now! We can’t wait to hear your story!

In 2011, we set out with the mission to create immersive experiences for girls around the globe. Today, our game Star Stable Online is one of the most popular MMORPGs in the world with 21 million registered users across 180 countries. We continuously deliver unforgettable experiences to our players and can’t wait to share more stories and experiences with them. Would you like to help us deliver more magic to the world of Jorvik?

Game Design Lead

Star Stable Online is a 12-year-old MMORPG with players ranging across a variety of ages. While the game already has a captivating main storyline, we are committed to ensuring that Jorvik is a world that players can’t wait to return to and spend time in. And this is where you come in. We need to modernize our gameplay for a new generation of gamers, and our new exciting world as a cross-platform game. To help us on this journey, we are looking for a dedicated Game Design Lead who can help us adapt and thrive for another 12 years and beyond!

The Game Design Lead we are looking for is someone who wants to take our gaming experience to an all-new high. You will be investigating how we can make more replayable content by looking into how we can build out new gameplay systems but also build upon existing ones. If this sounds like your next mission, read on!

The Game Design Lead at Star Stable drives the design work within the studio, helping the project teams turn the creative vision into tangible design that gets into the hands of our players. Since you’ll be working on a live game, you will have a great opportunity to employ player feedback to enhance the gaming experience continuously. Moreover, you will lead the design area, coaching the team to bring the director’s vision to life. As the team manager, you’ll also be responsible for 1:1s, recruitments and welcoming new members to the team.

Responsibilities

Collaborate with the directors on the vision and the goals for design. Coaching the project teams to turn those visions into tangible designs.

Provide design direction to the team, this includes delegating work, coaching, mentoring and planning together with the producer and other stakeholders.

Spend around 50% of your position doing hands-on design work. Conceptualise, prototype, test and implement gameplay systems.

Drive discovery phases and other design processes with support from the associate producers.

Drive collaboration with other disciplines such as art, production and engineering, ensuring alignment and cohesion for the overall game experience.

Contribute to improvements in our design pipelines and strategy.

Drive documentation of guidelines, workflows and best practices.

Stay up to date with relevant game information such as KPIs, player surveys, new releases and updates.

Conduct 1:1 meetings with the team, recruit, onboard and offboard team members.

We believe that you have:

Several years of experience as a game designer with a solid understanding of game loops, systems and their impact on the player experience.

Experience in a leadership role with the ability to coach a team on their personal development and goal setting.

Experience with prototyping and conceptualizing new gameplay systems.

A will to advocate for players and company goals and contribute to building a culture of constructive feedback within the design craft.

A passion for solving problems and overcoming challenges.

Strong knowledge of commercial and proprietary game engines and tools.

The ability to use data to qualitatively inform design decisions.

An ability to effectively document and convey ideas, complex concepts and design visions.

Excellent verbal and written English communication skills.

Experience in mobile and cross-platform development is considered a big plus.

What can we offer you?

A team eager to test and try new things! If you like sharing ideas and learnings with colleagues both within and outside of your field, this is the role for you.

A pretty sweet mission. We are developing the world's best horse-riding game for girls and we take that vision very seriously. We strive to hit that mark every single day.

30 vacation days (+ 3 additional squeeze days).

A pension and insurance plan that mimics ITP1.

Parental pay top-up to 90%.

Health allowance at 5000 SEK per year.

Hybrid working model, which allows you to combine the best of “working from home”, and being together with the team at our cozy new office located in the middle of Södermalm (Magnus Ladulåsgatan 65) GameDev cluster.

18% discount at SATS gym and company workout classes

A dog room at the office! Bring your furry friend to work!

Sounds like an exciting journey you want to be part of? Reach out and apply! We would love to hear from you!