Stockholm: Senior UX Researcher

Hitta ansökningsinfo om jobbet Senior UX Researcher i Stockholm. Är det intressant kan du gå vidare och ansöka jobbet. Annars kan du klicka på arbetsgivaren eller yrkesbenämningen för att se alla jobb i Stockholm inom den kategorin.

Publicerad: 2022-02-01 // Varaktighet: Heltid

About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 200,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 3500+ employees from 90 nationalities.
Klarna’s ground-breaking design team in our Stockholm office is looking for a Senior UX Researcher to guide our expansion in e-commerce and fintech products. You’ll provide strategic insight to our Product, Design, and Marketing teams as we revolutionize the way people shop.
UX Researchers at Klarna deliver insights to drive product development and design based on customer feedback. As a Researcher, you will develop the research roadmap for the organization in partnership with product and design leaders. You’ll also have the opportunity to grow into a leadership position if you choose to, with the option to manage a team developing in time.
What you'll do as a UX Researcher
Deliver critical insight to drive user-centered design and product development
Design and implement a research program for your product area, leveraging a diverse range of methods and data types to answer research questions
Synthesize existing research and data to identify user needs and product refinements
Craft findings deliverables to share insights, provide recommendations, and convey the user’s perspective to product teams
Be a strategic partner to key decision makers, helping to shape their vision for product development
Own fast-paced projects in a volatile consumer market space, paying close attention to research quality
Partner with other UX Researchers across Klarna to develop research infrastructure



Who you are
You have at least 3-5 years of work experience in an applied research setting
You have a background in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Data Science or a related field, or have equivalent practical experience
You have a strong working knowledge of user research methods, including when and how to apply apply different methods in various scenarios
You are passionate about understanding your customers and bringing their voices into the design and development process
You are comfortable helping others from related disciplines develop their research expertise
You have a keen interest in consumer-facing products, finance, e-commerce, or related fields



What to include in your application
A CV in English
Optional: A portfolio of your work



We recommend you submit your application as soon as possible as selection and interviews are held continually
#LI-AA2
Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.

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Andra jobb i Stockholm som Lednings- och organisationsutvecklare

Nedan visas andra jobb i Stockholm som Lednings- och organisationsutvecklare.

Analytics Engineer

Läs mer Aug 8
Nytt
Over the past 10 years Star Stable Entertainment has grown to become a multi-channel entertainment company; the home of the 1# fastest-growing horse adventure in the world - Star Stable Online, an independent record label, short-form animations, book series, comics and mobile apps. We have over 21 million registered users across our games and apps, that are supported in 14 languages across 180 countries and we are on an adventure where we continue to scale our unique impact in the world with several new games and product lines in development across desktop/mobile.



Do you have a passion for data? An irresistible urge to collect, gather, store and harness its power, turning it into information that can be understood and acted on across the business? Then Star Stable needs you! We are now on the lookout for an Analytics Engineer who will have the passion to build, manage & develop the next generation data environment to support Star Stable Entertainments vision as a multi-product and data-informed business. If you are a light-hearted, structured and passionate data nerd that knows the ins and outs of what works in today’s cloud data platforms, look no further!

What will you be doing?

- Develop and maintain the underlying data structure and pipelines to support the AAI team and the organisation.

-Make sure that the data is current, accurate and structured. -Handle, manage & structure data based on business needs.

- Participate in building our next generation Data Warehouse using analytical data modelling theories from DataVault2.0, Inmon & Kimball

- Work with stakeholders such as Product, Tech and Marketing and assist with data-related technical issues and support their data infrastructure needs.
- Be the link between the analysts and tech from a deep data perspective.
- Work with Ops to keep our data secure across national boundaries through multiple data centres and AWS regions.
- Taking compliance into consideration.Manage ad-hoc tasks as well as recurring tasks to maintain and develop our analytics environment.
- Build the infrastructure required for optimal extraction, transformation and loading off data from a variety of data sources, using for example and GCP/AWS.
- Develop new data flows and storages based on business needs.
- Build automated data pipelines and infrastructure that requires no or minimal manual intervention.


We believe that you:

- Have been a part of a similar journey before and have a vision for how to build Star Stable Entertainments future analytics data infrastructure, analytical data model and pipeline.


-May be you have been a “Business Intelligence Data Warehouse consultant, employee or similar” in your past, and have built or participated in building or maintaining analytical data models.

- Have experience with GCP (BigQuery) and/or AWS data infrastructure/tools.

- Have a solid foundation in and Python (Pandas+PySpark).
- Have a great knowledge of ETL/ELT tools such as Airflow and dbt, which is a merit.
- Values input from others and understands that collaboration is what creates magic for our users.
- Excellent communicator with the ability to build relationships with different stakeholders.
- Ability to take ownership with a proactive mindset.
- Are curious about new technologies and ways of working.
- Have a good sense of humour and enjoy working in a friendly and open-minded team with a positive attitude, which values every member and is built for a long lasting perspective.
- Prefer test driven development.
- Like agile methodologies, like Scrum and DevOps.


What can we offer you?

- A growing journey where you will have a lot of freedom in exploring new technology and ways of working as we expand into new product lines.
- You will be a driver in the shift into new ways of working in regard to data for the overall business.
- A team that experiments and learns. If you like sharing ideas and learnings with colleagues both within- and outside of your field, this is the role for you.
- A pretty sweet mission. We want to build quality games for girls and we take that vision very seriously.
- We strive to hit that mark every single day.We may be a big group, but we’re a tight-knit team! A diverse team of friendly, fun, and supportive co-workers from 20 different countries!
- We’re more than 50% female-identifying! #YES to #WomenInTech!
- Flexible working opportunities.
- 30 Vacation Days.ITP1 Insurance plan.
- Parental pay top up to 90%.
- 5,000 SEK per year Health allowance.
- Hybrid working model, which allows you to combine the best of “working from home”, and being together with the team at our cozy office, which has the best ever location for everyday commuters (be it T-bana, pendeltåg, train or a bike). Yes, we have a locked bike room with shower facilities!


Eager to revolutionise Star Stable Entertainment into a world-class data-driven organisation? Reach out and apply! We would love to hear from you!

Ansök nu

Analytics Engineer

Läs mer Jul 30
Over the past 10 years Star Stable Entertainment has grown to become a multi-channel entertainment company; the home of the 1# fastest-growing horse adventure in the world - Star Stable Online, an independent record label, short-form animations, book series, comics and mobile apps. We have over 21 million registered users across our games and apps, that are supported in 14 languages across 180 countries and we are on an adventure where we continue to scale our unique impact in the world with several new games and product lines in development across desktop/mobile.



Do you have a passion for data? An irresistible urge to collect, gather, store and harness its power, turning it into information that can be understood and acted on across the business? Then Star Stable needs you! We are now on the lookout for an Analytics Engineer who will have the passion to build, manage & develop the next generation data environment to support Star Stable Entertainments vision as a multi-product and data-informed business. If you are a light-hearted, structured and passionate data nerd that knows the ins and outs of what works in today’s cloud data platforms, look no further!

What will you be doing?

- Develop and maintain the underlying data structure and pipelines to support the AAI team and the organisation.

-Make sure that the data is current, accurate and structured. -Handle, manage & structure data based on business needs.

- Participate in building our next generation Data Warehouse using analytical data modelling theories from DataVault2.0, Inmon & Kimball

- Work with stakeholders such as Product, Tech and Marketing and assist with data-related technical issues and support their data infrastructure needs.
- Be the link between the analysts and tech from a deep data perspective.
- Work with Ops to keep our data secure across national boundaries through multiple data centres and AWS regions.
- Taking compliance into consideration.Manage ad-hoc tasks as well as recurring tasks to maintain and develop our analytics environment.
- Build the infrastructure required for optimal extraction, transformation and loading off data from a variety of data sources, using for example and GCP/AWS.
- Develop new data flows and storages based on business needs.
- Build automated data pipelines and infrastructure that requires no or minimal manual intervention.


We believe that you:

- Have been a part of a similar journey before and have a vision for how to build Star Stable Entertainments future analytics data infrastructure, analytical data model and pipeline.


-May be you have been a “Business Intelligence Data Warehouse consultant, employee or similar” in your past, and have built or participated in building or maintaining analytical data models.

- Have experience with GCP (BigQuery) and/or AWS data infrastructure/tools.

- Have a solid foundation in and Python (Pandas+PySpark).
- Have a great knowledge of ETL/ELT tools such as Airflow and dbt, which is a merit.
- Values input from others and understands that collaboration is what creates magic for our users.
- Excellent communicator with the ability to build relationships with different stakeholders.
- Ability to take ownership with a proactive mindset.
- Are curious about new technologies and ways of working.
- Have a good sense of humour and enjoy working in a friendly and open-minded team with a positive attitude, which values every member and is built for a long lasting perspective.
- Prefer test driven development.
- Like agile methodologies, like Scrum and DevOps.


What can we offer you?

- A growing journey where you will have a lot of freedom in exploring new technology and ways of working as we expand into new product lines.
- You will be a driver in the shift into new ways of working in regard to data for the overall business.
- A team that experiments and learns. If you like sharing ideas and learnings with colleagues both within- and outside of your field, this is the role for you.
- A pretty sweet mission. We want to build quality games for girls and we take that vision very seriously.
- We strive to hit that mark every single day.We may be a big group, but we’re a tight-knit team! A diverse team of friendly, fun, and supportive co-workers from 20 different countries!
- We’re more than 50% female-identifying! #YES to #WomenInTech!
- Flexible working opportunities.
- 30 Vacation Days.ITP1 Insurance plan.
- Parental pay top up to 90%.
- 5,000 SEK per year Health allowance.
- Hybrid working model, which allows you to combine the best of “working from home”, and being together with the team at our cozy office, which has the best ever location for everyday commuters (be it T-bana, pendeltåg, train or a bike). Yes, we have a locked bike room with shower facilities!


Eager to revolutionise Star Stable Entertainment into a world-class data-driven organisation? Reach out and apply! We would love to hear from you!

Ansök nu

Analytics Engineer

Läs mer Jun 23
Over the past 10 years Star Stable Entertainment has grown to become a multi-channel entertainment company; the home of the 1# fastest-growing horse adventure in the world - Star Stable Online, an independent record label, short-form animations, book series, comics and mobile apps. We have over 21 million registered users across our games and apps, that are supported in 14 languages across 180 countries and we are on an adventure where we continue to scale our unique impact in the world with several new games and product lines in development across desktop/mobile.



Do you have a passion for data? An irresistible urge to collect, gather, store and harness its power, turning it into information that can be understood and acted on across the business? Then Star Stable needs you! We are now on the lookout for an Analytics Engineer who will have the passion to build, manage & develop the next generation data environment to support Star Stable Entertainments vision as a multi-product and data-informed business. If you are a light-hearted, structured and passionate data nerd that knows the ins and outs of what works in today’s cloud data platforms, look no further!

What will you be doing?

- Develop and maintain the underlying data structure and pipelines to support the AAI team and the organisation.

-Make sure that the data is current, accurate and structured. -Handle, manage & structure data based on business needs.

- Work with stakeholders such as Product, Tech and Marketing and assist with data-related technical issues and support their data infrastructure needs.
- Be the link between the analysts and tech from a deep data perspective.
- Work with Ops to keep our data secure across national boundaries through multiple data centres and AWS regions.
- Taking compliance into consideration.Manage ad-hoc tasks as well as recurring tasks to maintain and develop our analytics environment.
- Build the infrastructure required for optimal extraction, transformation and loading off data from a variety of data sources, using for example and GCP/AWS.
- Develop new data flows and storages based on business needs.
- Build automated data pipelines and infrastructure that requires no or minimal manual intervention.


We believe that you:

- Have been a part of a similar journey before and have a vision for how to build Star Stable Entertainments future analytics data infrastructure and pipeline.
- Have experience with GCP (BigQuery) and/or AWS data infrastructure/tools.
- Have a solid foundation in and Python (Pandas+PySpark).
- Have a great knowledge of ETL/ELT tools such as Airflow and dbt, which is a merit.
- Values input from others and understands that collaboration is what creates magic for our users.
- Excellent communicator with the ability to build relationships with different stakeholders.
- Ability to take ownership with a proactive mindset.
- Are curious about new technologies and ways of working.
- Have a good sense of humour and enjoy working in a friendly and open-minded team with a positive attitude, which values every member and is built for a long lasting perspective.
- Prefer test driven development.
- Like agile methodologies, like Scrum and DevOps.


What can we offer you?

- A growing journey where you will have a lot of freedom in exploring new technology and ways of working as we expand into new product lines.
- You will be a driver in the shift into new ways of working in regard to data for the overall business.
- A team that experiments and learns. If you like sharing ideas and learnings with colleagues both within- and outside of your field, this is the role for you.
- A pretty sweet mission. We want to build quality games for girls and we take that vision very seriously.
- We strive to hit that mark every single day.We may be a big group, but we’re a tight-knit team! A diverse team of friendly, fun, and supportive co-workers from 20 different countries!
- We’re more than 50% female-identifying! #YES to #WomenInTech!
- Flexible working opportunities.
- 30 Vacation Days.ITP1 Insurance plan.
- Parental pay top up to 90%.
- 5,000 SEK per year Health allowance.
- Hybrid working model, which allows you to combine the best of “working from home”, and being together with the team at our cozy office, which has the best ever location for everyday commuters (be it T-bana, pendeltåg, train or a bike). Yes, we have a locked bike room with shower facilities!


Eager to revolutionise Star Stable Entertainment into a world-class data-driven organisation? Reach out and apply! We would love to hear from you!

Ansök nu

Analytics Engineer

Läs mer Jul 15
Over the past 10 years Star Stable Entertainment has grown to become a multi-channel entertainment company; the home of the 1# fastest-growing horse adventure in the world - Star Stable Online, an independent record label, short-form animations, book series, comics and mobile apps. We have over 21 million registered users across our games and apps, that are supported in 14 languages across 180 countries and we are on an adventure where we continue to scale our unique impact in the world with several new games and product lines in development across desktop/mobile.



Do you have a passion for data? An irresistible urge to collect, gather, store and harness its power, turning it into information that can be understood and acted on across the business? Then Star Stable needs you! We are now on the lookout for an Analytics Engineer who will have the passion to build, manage & develop the next generation data environment to support Star Stable Entertainments vision as a multi-product and data-informed business. If you are a light-hearted, structured and passionate data nerd that knows the ins and outs of what works in today’s cloud data platforms, look no further!

What will you be doing?

- Develop and maintain the underlying data structure and pipelines to support the AAI team and the organisation.

-Make sure that the data is current, accurate and structured. -Handle, manage & structure data based on business needs.

- Participate in building our next generation Data Warehouse using analytical data modelling theories from DataVault2.0, Inmon & Kimball

- Work with stakeholders such as Product, Tech and Marketing and assist with data-related technical issues and support their data infrastructure needs.
- Be the link between the analysts and tech from a deep data perspective.
- Work with Ops to keep our data secure across national boundaries through multiple data centres and AWS regions.
- Taking compliance into consideration.Manage ad-hoc tasks as well as recurring tasks to maintain and develop our analytics environment.
- Build the infrastructure required for optimal extraction, transformation and loading off data from a variety of data sources, using for example and GCP/AWS.
- Develop new data flows and storages based on business needs.
- Build automated data pipelines and infrastructure that requires no or minimal manual intervention.


We believe that you:

- Have been a part of a similar journey before and have a vision for how to build Star Stable Entertainments future analytics data infrastructure, analytical data model and pipeline.


-May be you have been a “Business Intelligence Data Warehouse consultant, employee or similar” in your past, and have built or participated in building or maintaining analytical data models.

- Have experience with GCP (BigQuery) and/or AWS data infrastructure/tools.

- Have a solid foundation in and Python (Pandas+PySpark).
- Have a great knowledge of ETL/ELT tools such as Airflow and dbt, which is a merit.
- Values input from others and understands that collaboration is what creates magic for our users.
- Excellent communicator with the ability to build relationships with different stakeholders.
- Ability to take ownership with a proactive mindset.
- Are curious about new technologies and ways of working.
- Have a good sense of humour and enjoy working in a friendly and open-minded team with a positive attitude, which values every member and is built for a long lasting perspective.
- Prefer test driven development.
- Like agile methodologies, like Scrum and DevOps.


What can we offer you?

- A growing journey where you will have a lot of freedom in exploring new technology and ways of working as we expand into new product lines.
- You will be a driver in the shift into new ways of working in regard to data for the overall business.
- A team that experiments and learns. If you like sharing ideas and learnings with colleagues both within- and outside of your field, this is the role for you.
- A pretty sweet mission. We want to build quality games for girls and we take that vision very seriously.
- We strive to hit that mark every single day.We may be a big group, but we’re a tight-knit team! A diverse team of friendly, fun, and supportive co-workers from 20 different countries!
- We’re more than 50% female-identifying! #YES to #WomenInTech!
- Flexible working opportunities.
- 30 Vacation Days.ITP1 Insurance plan.
- Parental pay top up to 90%.
- 5,000 SEK per year Health allowance.
- Hybrid working model, which allows you to combine the best of “working from home”, and being together with the team at our cozy office, which has the best ever location for everyday commuters (be it T-bana, pendeltåg, train or a bike). Yes, we have a locked bike room with shower facilities!


Eager to revolutionise Star Stable Entertainment into a world-class data-driven organisation? Reach out and apply! We would love to hear from you!

Ansök nu

Database Engineer

Läs mer Jun 15
Job Description

Airmee is a well-capitalized start-up that is looking for an extremely talented database engineer to work on some of the most complex problems in the world and help revolutionize logistics. You must have experience designing and building large and complex (yet maintainable) systems.

Airmee is one Sweden's fastest growing logistics startups focusing on fast and convenient deliveries for retailers and other businesses. Our technology that optimizes our logistics fleet in real-time is based on our world-leading research at KTH allows us to do this more cost-efficiently and environmentally sustainably than anyone else.

What're we looking for?

We're looking for a Database Engineer who will be part of the team in charge of internationally scaling the services offered by Airmee. The tasks include database design and development, as well as scaling up our infrastructure to handle ever increasing data loads.

The API is built using NodeJS Amazon Lambdas (Serverless) and the database that provides the functions consumed via the API is built in Postgre. The system infrastructure is hosted on AWS.

You are used to TDD since we aim at having 100% test coverage. We put a great focus on good documentation and code readability, so we expect you to write clean code and properly document it.

You are comfortable working with staging and production environments.

You have considerable experience maintaining and scaling up databases, in particular on indexing databases and managing connection pooling and latency.

You have top-notch communication skills and work ethic.

Skills & Requirements

BASIC QUALIFICATIONS

- a minimum of 5 years of experience managing large scale relational databases
- experience working with database multitenancy
- experience working with large scale database indexing, database replication and high availability databases
- experience working with large volumes of spatial data, e.g., in PostGIS
- experience working with caches in front of databases for load offsetting
- have used pgTAP (for Postgres) in previous projects
- have experience handling Postgre instances hosted on AWS RDS
- have experience monitoring and setting up alarms and relevant action points to be proactive for performance and connection issues
- comfortable working with agile methods


PREFERRED QUALIFICATIONS

- have at least one project on a public repository (any sharable repository would work)
- 2 years of experience with JS and NodeJS
- experience working with Serverless technology, ideally on AWS Lambdas that make use of database connections
- you are a contributor to the open source community
- have used the PostGIS spatial extension for Postgre for more than 5 years
- have used pgTAP (for Postgres) in previous projects to prevent performance regressions


Why join us?

You will be working with talented, motivated, intense, and interesting co-workers. Being part of a startup in its growth phase you will have the opportunity to influence the culture and build a team around you. You will also have a lot of freedom in how to execute tasks.

It’s easier to invent the future than to predict it.” - Alan Kay

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Andra jobb i Stockholm från Klarna Bank AB

Nedan visas andra jobb i Stockholm från Klarna Bank AB .

Senior/Lead Software Engineer DevOps

Databasutvecklare
Läs mer Feb 24
Want to be part of the change? We're expanding several of our engineering teams!


What you'll get to do


Developer Services' goal is to enable Klarna’s engineers to build features at scale with the security and reliability that you should expect from a modern bank. We understand that the best way to do this is to empower Klarna’s engineers by providing great tooling and services to support best practices with a minimal amount of effort. We believe that the best solutions involve not just automation or configuration as code but also a deep understanding of how a developer might want things to work.


In practical terms this means paying attention to details that make the developer’s experience better and constantly evaluating whether we’ve found the right balance between making a developer’s job easier and enabling them to own their solutions. We are looking for passionate engineering managers to join us.


Some of the things you’ll get to work with
Creating libraries and tooling to enable seamless integration of services we use - AWS, Datadog, Sentry, Jenkins, etc.
Providing an easy to use and secure platform for container orchestration built on ECS
Identifying and building solutions that raise the level of quality across an organisation of 1,000+ engineers - from well-supported build pipelines to best-in-class observability. Ultimately, success here will drive better experiences for our over 10M consumers, 100,000 merchants operating in 14 countries.
Automating processes within cloud operations, security configuration, account management, cost optimisations, etc.



You should have
Experience with general software development with a passion for automation.
Use of Continuous Integration and Continuous Delivery. The tool is less important - experiences and a mindset to try/execute CI/CD pipelines at scale is key.
Hands-on experience with containers and related technologies.
Experience with cloud providers, preferably AWS.
Experience with infrastructure as code tooling and a matching mindset.



What we can offer you


Culture - You'll have an opportunity to work with people from 90+ different countries in our English speaking offices in Stockholm/Berlin city centre.


Learning - We have a learning and development focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.


Compensation - You’ll receive an attractive salary, pension, and insurance plans, plus we offer all of our employees an opportunity to invest in a RSU program and own a stake of the company. You’ll also receive 30 days annual leave and since we recognise that life is about more than work, we also offer benefits for gym memberships, marathons, and all sorts of activities that promote physical health. We also have generous parental leave (for men and women).

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Lead Product Designer

Produktchef, marknadsföring
Läs mer Apr 1
On our path to becoming the world's favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace a hypergrowth atmosphere and defy their own expectations.


About the role
As a Lead Product Designer at Klarna, you will oversee a design team in one of the cross-functional groups at Klarna. You will manage your team's career development and push the quality bar beyond what we already achieved. You will empower your designers and offer strategic insight in how we can shape our products and experiences for customers to shop, pay and bank with Klarna.


What you will do
Responsible for aligning design strategy and growth of the design team in one of the business groups in Klarna
Work closely with Product Managers, Engineers in your group and collaborate with Designers or Design Managers, UX Researchers, UX Writers and Marketers
Work closely with Design leadership across different business units at Klarna to develop the design process, operations and practices at Klarna
Lead and build a team of designers, providing guidance on the output, facilitating collaboration and improving the design process
Responsible for hiring and growing a small-to-medium sized design team, contributing to development of design culture at Klarna along with other design leaders
Provide mentorship, champion the craft and career development of your team
Foster an environment of diversity and trust, where designers can accomplish their best work

Who you are
10+ years of relevant design experience in digital products, 4+ years in people management
Experience managing product designers, and the ability to build, mentor and motivate teams
Has a portfolio with work you personally designed and shipped, but also with examples of work of your team and their achievements
Experience in articulating and synthesizing design problems and solutions to a cross-functional team of engineers, marketeers, data scientists
Comfortable getting hands on when needed to help your group to achieve the desired outcomes
Self-motivated and autonomous. Successfully prioritize and execute on the projects with quality outcomes
Experience working in e-commerce, social media or fashion tech is a plus but not required



About Klarna Design


We are a multidisciplinary design community, consisting of Product Designers, Brand Designers, UX Researchers, UX Writers, Front-end Designers and Design Operations. We love to create appealing and distinctive experiences within our products, services and brand. We possess a clear vision for building a strong community, passion and drive for great customer experience that goes above and beyond.


Required when applying for this role
Your resume in English
Your portfolio showcases a track record of designing products, highlighting your direct contributions. In case your portfolio is password protected, please provide the information with us in the application.


What we offer:
Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.


Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.


Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.


The Klarna Work Policy is designed to make sure we foster team collaboration while also ensuring a productive and flexible work environment. We work 2 days per week in the office on agreed days, and then 3 flexible days. We’re also providing each Klarnaut with an annual financial contribution to improve their flexible work life whether they use it to upgrade their work accessories, or their home office space!


Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.


About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 90 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by helping them save time and money while better managing their cashflow and making informed decisions. Over 250,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. With over 5,000 employees, Klarna is active in 20 markets and is one of the most highly-valued private fintechs globally, with a valuation of $45.6 billion. For more information, visit Klarna.com
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.

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Productivity Security Engineer

Databasutvecklare
Läs mer Feb 1
About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
Engineering at Klarna is an inspired, customer focused community, dedicated to crafting solutions that redefine our industry. Working in small, highly collaborative agile teams, you and your team will have a clear mission and ownership of an important outcome that supports Klarna and our customers. At Klarna, we optimize for quality, flow, fast feedback, focusing on end-to-end ownership, continuous improvement, testing, monitoring and experimentation. We aim for teams that are inclusive, helpful, and have a strong sense of ownership for the things they build.
Our engineers make some of the most significant decisions for the company, and we are looking for bold, open and curious engineers. As a Klarnaut, you’ll be inspired to contribute to the growth of Europe’s most highly valued fintech and your work will reach millions of users.
Want to be part of the change? We're hiring Productivity Security Engineers to become part of our Productivity and Platforms domain.
Our Productivity and Platforms (PNP) domain ensures that Klarnauts can be productive everyday in Klarna - and be happy about it. They have to have fun while working, and we do our parts to ensure they will. Awesome devices and awesome tools that people love to work with every day, smoooth access provisioning to what they need - we have quite an ambition on how an awesome work environment needs to look like.
However - what would awesome be without quality? It is not *just* about convenience - quality is equally important. Security and compliance by design is what we have in our DNA, and what we need to bring into every solution we provide.
Our PNP Security team members are the guardians of quality in our galaxy. They operate solutions delivering on the big quality topics, like data loss prevention or Private Key Infrastructure, and they support Klarna teams to adopt those solutions and adhere to set standards within their realm. Balancing quality and convenience in this is what they do on a daily basis.
Working in the PNP Security team means to be working in a continuously evolving business environment, where new challenges and demands are coming constantly. We have to keep up and change with them. Joining PNP Security therefore is for people with great minds and brilliant ideas, that are not afraid of constant change.
What you'll get to do
Design, create and operate convenient but hard-to-break applications and services
Work with engineering teams to drive security improvements forward.
Guide the teams in how to utilize our central service offering in the best way possible
Have fun, learn and share your knowledge and expertise while doing so.
Help out putting security requirements into practical solutions within the developer cycle
Maintain a workable balance between security risk and business enablement
Become subject matter experts, providing support to teams throughout Klarna



Some of the technologies you'll get to work with
Cloud
DLP solutions
Privileged access management technologies
Public key infrastructure solutions
Security architectural principles
Device hardening and security configuration



To succeed in this role, we think you should have
A love for security and compliance: you understand the requirements, you can work out what “good” looks like, and you are able to move us there
The customer at heart: things can not just be secure, they also need to be a great user experience.
Creative problem solving: work with the information provided to solve problems in meaningful ways
The ability to come to the point: simplify at every opportunity, be able to explain it to non technicians and to break down complex things into small easy to understand pieces.
Goal orientated to ensure results are delivered as agreed
Highly detail orientated to ensure quality results
Strong experience within the IT-Security realm
Strong experience within the IT-Operations realm

What we can offer you
Culture - You'll have an opportunity to work with people from 90+ different countries in our English speaking offices in Stockholm/Berlin city centre.
Learning - We have a learning and development focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation - You’ll receive an attractive salary, pension, and insurance plans, plus we offer all of our employees an opportunity to invest in a RSU program and own a stake of the company. You’ll also receive 30 days annual leave and since we recognise that life is about more than work, we also offer benefits for gym memberships, marathons, and all sorts of activities that promote physical health. We also have generous parental leave (for men and women).
We know diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences. Our teams include women, men, mothers, fathers, the self-taught, the college-educated, and people from all over the world.
How to apply: Please send us your CV or LinkedIn profile in English.
Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.
Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.

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Engineering Productivity Problem manager

Databasutvecklare
Läs mer Feb 1
About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
Klarna makes shopping smoooth. And we do it with flair because shopping is fun. Every day, we help customers, businesses, and partners explore just how smoooth the modern shopping experience can be.
It means we’re constantly changing the game. Always trying out new things. And we encourage our people to do the same. To grow. To develop. Because we don’t believe roles have to stay fixed. Instead we inspire our people to take an irregular career path. As a company of 350 dynamic start-ups, our whole business is built for it. So once you’re in, there’s no telling what will happen next.
What you will do
As a problem manager in the Productivity Service & Support team you will work proactively by analyzing trends and historical data. You will work with identifying existing recurring issues and how to resolve these pain points, aiming to give Klarnauts a smooother daily work situation. Together with service/application owners you will work on temporary solutions (workarounds) as well as long-term solutions for problems in an agile work environment. You will continuously improve the problem process and actively contribute to the Productivity Service & Support team´s development. Klarna is a company which changes constantly so we are looking for a self driven, ambitious, positive spirit to join a great team. The team's high customer focus will let you use your existing technical and service skills and develop the team's combined skillset.
You will work closely with other teams in the Productivity group to ensure that we deliver the best productivity experience possible to our internal customers around the world.
This role will include but not limited to:
User focus. You identify needs and engage with users or stakeholders to collate user needs evidence. You understand and define research that fits user needs. You use quantitative and qualitative data about users to turn user focus into outcomes.
Problem management. You ensure that the right actions are taken to investigate, resolve and anticipate problems. You coordinate the team to investigate problems, implement solutions and take preventive measures.
Ownership and initiative. You take accountability of issues that occur and be proactive in searching for potential problems. You achieve excellent user outcomes.
Giving Klarna employees the best problem management possible, keeping them productive.
Continuously suggesting improvements on problem and support processes.
Working on identifying trends and issues proactively.
Documenting and sharing knowledge instinctively.



Who you are
You have previous experience of service desk work, troubleshooting and solving issues and working with problem management. You have a logical mind, like challenges, teamwork and have a strong customer service ethos. Communication and knowledge sharing is a natural part of your profile. You have a good understanding of core technical concepts related to the role. You have good knowledge on problem processes. In Klarna a very diverse set of tools consisting of multiple operating systems, SaaS-applications and traditional software is used. MacOS is predominantly on laptops, but Windows, Linux and ChromeOS are also represented. In the SaaS-space Jira, Google Workspace and Slack are core tools. Having any experience with the software/services used is a plus. You thrive when there are many things going on and you can manage a multi-task environment well. You have excellent verbal and written communication skills in English language.
What we can offer you
Culture - You'll have an opportunity to work with people from 100+ different countries in our English speaking offices in Stockholm/Berlin city centre.
Learning - We have a learning and development focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation - You’ll receive an attractive salary, pension, and insurance plans, plus we offer all of our employees an opportunity to invest in a RSU program and own a stake of the company. You’ll also receive 30 days annual leave and since we recognize that life is about more than work, we also offer benefits for gym memberships, marathons, and all sorts of activities that promote physical health. We also have generous parental leave (for men and women).
Diversity - We know diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences. Our teams include women, men, mothers, fathers, the self-taught, the college-educated, and people from all over the world.
We also believe in making contributions back to the open source community. You can find some of our work at https://github.com/klarna.
How to apply: Please send us your CV or Linkedin profile in English.
Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.

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Design Program Manager

Produktchef, marknadsföring
Läs mer Apr 6
On our path to becoming the world's favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace a hypergrowth atmosphere and defy their own expectations.
About the role
Design Operations at Klarna are great connectors and passionate problem solvers that work to achieve operational success. As a Design Program Manager, you will drive and support internal projects and programs to help find and foster great talent, develop highly engaged teams and build an environment that enables great design at scale. You will work closely with the design leadership team to make sure constant progress is achieved and established in all areas of the design competence.
What you’ll do
Drive strategic projects and programs forward that improve the efficiency and impact of design at Klarna
Work closely with design leaders and cross-functional partners to ensure accurate distribution of information, guidelines, and training
Identify team needs with regards to processes, tools, documentation, and guidelines, to enable operational excellence and great design work at Klarna
Play a vital role in shaping the design program management practices by utilizing your understanding of the UX craft and methodologies
Define and measure the impact of strategic initiatives or programs in the design organization
Help shape the culture of the growing design community at Klarna by leading community events and employer branding initiatives

Who you are
3+ years of experience in Design operations or Program management role
Experience working directly with product designers, UX researchers, and UX writers, as well as with product teams on programs from conceptualization to implementation
Proven track record in achieving operational excellence in design teams in large global tech companies
Experience managing vendors or contractors for projects or programs
Passionate problem-solver focused on the operational success of product teams and programs
Excellent communication skills that inspire and engage senior leaders, cross-functional stakeholders, and the design community
Strong project management and organizational skills to be able to effectively oversee the operational challenges for design in a large organization

About Klarna Design
We are a multidisciplinary design community, consisting of Product Designers, Brand Designers, UX Researchers, UX Writers, Front-end Designers and Design Operations. We love to create appealing and distinctive experiences within our products, services and brand. We possess a clear vision for building a strong community, passion and drive for great customer experience that goes above and beyond.
Required when applying for this role
Your resume in English.
What we offer:
Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.
Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.
Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.
The Klarna Work Policy is designed to make sure we foster team collaboration while also ensuring a productive and flexible work environment. We work 2 days per week in the office on agreed days, and then 3 flexible days. We’re also providing each Klarnaut with an annual financial contribution to improve their flexible work life whether they use it to upgrade their work accessories, or their home office space!
Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.
About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 90 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by helping them save time and money while better managing their cashflow and making informed decisions. Over 250,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. With over 5,000 employees, Klarna is active in 20 markets and is one of the most highly-valued private fintechs globally, with a valuation of $45.6 billion. For more information, visit Klarna.com
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.

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Senior Product Designer(s)

Designer
Läs mer Maj 16
You will be part of one of the multidisciplinary teams who build products and experiences for customers to shop, pay and bank with Klarna. You will oversee the design vision and execution in one of the problem spaces and closely work with Product Managers, Engineers, Designers, UX Researchers and UX Writers to deliver great customer experiences.
What you will do
Drive the Product design process from discovery to implementation in one of the problem spaces in one of the business areas of Klarna
Work closely with Product Managers, Engineers in your team and collaborate with Designers, UX Researchers, UX Writers and Marketers
Transform complex and abstract concepts and challenges into well-articulated, tangible solution ideas with a strong problem solving mindset and craft excellence
Use human-centered design methodologies and practices to elevate the customer centricity in your team and stakeholders around you (e.g. Conduct workshops, brainstorming sessions, etc.)
Help shape the culture of the growing design community at Klarna



Who you are
At least 5+ years of relevant design experience in digital products, specifically in consumer facing mobile and web applications
Have experience in working with multi-disciplinary teams in iterative product development cycles
Have a great understanding and showcase of product thinking, storytelling and design craft
Effective communicator when articulating your vision, strategy and decisions of your design solutions
Strategic and purposeful in making design decisions and you do that by integrating user, business and technical considerations into your design process. You can identify when to optimize for speed and when to seek for quality and hone into the details
Self-motivated and autonomous. Successfully prioritize and execute on the projects with quality outcomes
Experience working in e-commerce, social media or fashion tech is a plus but not required



About Klarna Design


Design at Klarna is made of a diverse group of Product Designers, UX Researchers, UX Writers, Design Operations Coordinators that elevates us and develops the discipline in the company. We possess a clear vision for building a strong community, passion and drive for great user experience that goes above and beyond.


Required when applying for this role
Your resume
Your portfolio showcases a track record of designing products, highlighting your direct contributions. In case your portfolio is password protected, please provide the information with us in the application.


What we offer:
Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.


Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.


Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.


If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success.


At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!


Additionally, we’re providing each Klarnaut with a contribution and equipment to improve this flexible work life. Use it to glow up that personal home office space, or upgrade those work accessories.


Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.


About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 90 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by helping them save time and money while better managing their cashflow and making informed decisions. Over 250,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. With over 5,000 employees, Klarna is active in 20 markets and is one of the most highly-valued private fintechs globally, with a valuation of $45.6 billion. For more information, visit Klarna.com


It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.

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