Visa Europe Management Services Limited, Sverige jobb i Stockholm

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Finance Business Partner

Finansekonom
Läs mer Jul 10
ROLE SUMMARY
The Finance Business Partner will be instrumental in designing and implementing processes around project related funding and spend monitoring for Visa Nordics & Baltics.
The cluster is running multiple projects in parallel, involving clients, on constantly changing timelines, requiring finance support to correctly forecast p&l impacts as well as detailed understanding of the projects to ensure correct accounting treatment.
KEY WORK OUTPUTS AND ACCOUNTABILITIES
Produce the budget and expenses related to the project spend for the N&B region
Build reconciliation reporting for projects on a monthly basis for Actual vs Budget
Develop initiative based expenses report, including establishing the process of communicating the results to budget owners
Develop process on funds forecasting, billing & controlling the actuals
Establish a system enabling effective tracking of spend and funding across fiscal years
Implement a process for tracking and supporting client related spend
Develop standard contracts
Clearly & proactively define tax implications of initiatives in collaboration with Visa Tax Teams & Tax Consultants, guide purchasing business units accordingly
Automate all tracking and reporting of project activities

HOW FACTORS
Collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities
Proactive approach of handling issues
Attention to detail without losing focus of the big picture

ESSENTIAL QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
Excellent analytical, organizational, prioritization and multi-tasking skills, with demonstrated intellectual and analytical rigor
Proactive approach, attention to detail and keen sense for accuracy
Excellent communication, written and interpersonal skills and ability to clearly communicate results with multiple stakeholders
Previous management support experience
Good planning and prioritising skills
Advanced level of Excel and PowerPoint
Excellent command in English



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Data Science Manager

Företagsrådgivare
Läs mer Sep 4
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
As a Data Science Manager, you are a key member of Visa’s advisory service Visa Consulting & Analytics (VCA) and part of Visa’s global Data Science community. You are accountable for leading the blueprint, development and delivery of data driven strategies and solutions for Visa’s external clients in the Nordics & Baltics Region. In this role, you collaborate with management consultants, account executives, business development and other internal functions to support our clients’ with their most pressing issues and biggest opportunities. Your innovative and scalable data science solutions help drive business performance with a clear commercial ‘value’ and measurable ‘return’.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
Qualifications
Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD in Quantitative field such as Statistics, Mathematics, Operational Research, Computer Science, Economics, or engineering


Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Extensive experience in data science and analytical functions
• Team oriented, collaborative, diplomatic, and agile working style
• Proven skills in translating analytics output to actionable recommendations and delivery
• Results oriented with strong analytical, consultative, and problem-solving skills, with demonstrated intellectual and analytical rigor
• Hands-on experience with modern distributed systems, including both Hadoop/ and Apache Spark
• Hands-on experience with one or more data analytics/programming tools such as R/Python
• Experience in the application of descriptive analytics, predictive modelling and machine learning technique to business problems
• Experience planning, organizing, and managing end to end projects with diverse cross-functional teams
• Ability to tailor data-driven results and communicate with impact to various audience levels, incl. senior business leaders. Experience of having worked in a consulting-like environment and client-facing project roles
• Full working proficiency in Swedish and English

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Senior Business Development Manager, Alternative Payment Flows

Account manager
Läs mer Maj 22
What’s it all about?
The future is in many ways unpredictable, and this role will be part of the Nordic & Baltic Business Development team, with the responsibility of developing VISA's business outside of the core card business. Be in lead of developing this “next wave” of business that will make the Visa business stay in front of the payment area - to be the best way to pay and be paid.
What we expect of you, day to day.
Be frontrunner in creation of New Business
Hands on management of the end-to-end Alternative payment sales cycle, generation of leads, managing live relationships and working closely with banks, FinTech’s, and FS providers. Develop and build a strong business relationship with clients and partners.
Be the Visa Nordics Alternative payment champion, delivering the narrative of the "Visa Network of Networks" to clients, and partners and create business leads, deliver market proven benefits of different payment types in partnership with Visa,
Global engagement and be in lead of building strong position within Visa’s European and Global teams working on Alternative Payments, to enable strong alignment and fast adoption of services in the Nordics & Baltics and beyond.
Explore, develop, and drive, in partnership with the local Account Executives potential business leads, to place and sell newly developed Visa Alternative Payment products in the Nordics.
Take an active part in building new propositions and concepts for Alternative payments. Work with colleagues in Visa, ensuring the right parts of the business are involved and informed about client needs. Lead the delivering the right solutions as one Visa team.
Being part of a global initiative on Alternative Payments to execute scale of Business for any Nordic initiatives and as well in bringing in new ideas and views for the Nordics to evaluate and potentially adopt
Be knowledgeable within the new payment technology space, and specifically of Visa products and services. Stay at the front of a dynamic industry and use your knowledge to help our clients adapt and stay ahead too.
Be part of and liaise between the various internal teams, Nordics, and Hub, to craft a clear Alternative Payments messaging that fits the Nordic Landscape and integrates and grow beyond the Visa’s core business.
Lead the integration of the various Visa Alternative Payment initiatives (instant payments, e-wallets, P2P, RTP, Open Banking and our RTP initiative) into a strong Nordic narrative for Alternative Payments.
Champion the Alternative Payments narrative internally within Visa, garner support and drive internal initiatives to promote and educate on Alternative Payment opportunities.
Be part of the New Business team and closely work with Nordic Management team and drive creation and expansion of new leads in the Alternative Payment space. Deliver with pace and urgency.
Be focused on delivery and creation of annual budget, business plans and lead the account plan work for new clients
For existing clients - close deals together with Account Executives for the Alternative Payment space – banks, retailers, PSPs, and partners in general
Everyone is a leader at Visa. As such you will lead, impact and support others by sharing your expertise and help with the wider team acting as a coach and mentor where appropriate.

Qualifications
What we’re after…
• Hungry for new business. Extensive experience and proven success within sales being able to operate globally and locally. Insights in global trends and new trends for Alternative Payments
• Drive commercial partnerships and mind-set and with proven ability negotiate business agreements enhance existing and develop new business relations
• Experience working with/in financial services, payments, A2A payments and/or technology industry would be an advantage
• Experience and credibility to engage effectively with leaders at all levels and influence clients and Visa stakeholders. Commercial understanding and the aptitude to identify opportunities and proactively propose solutions
• Excellent written and verbal communication skills with the ability to establish effective relationships and communicate at all levels externally and internally
• Proven financial acumen and fluency with numbers. Use data and analytics skills to drive insight. Deep insight in the Nordic area and experience in working with Nordic opportunities in and outside the financial sector
• Ability to learn and apply a strategic understanding of the payments landscape and Visa
• High standards of ethics and integrity towards employees, stakeholders, and customers
Additional information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Business Performance Specialist

Administrativ utvecklare
Läs mer Sep 15
What’s it all about?
· This is a new role created to full time support investment fund management, by:
Creating and implementing processes and tracking for investment funds, preparing analytics, calculating ROI on collected funds and supporting key initiatives to deliver against plan.
Working with the local management team and support the business owners to ensure initiatives are delivered and the funds are spent in accordance with policies and benefit the ecosystem in each of the Nordic & Baltic markets.
Ensuring that all investment fund projects and resources entirely benefit the entire ecosystem, including preparing reviews of that.
The role will require an engaging and proactive individual with the ability to build relationships with leaders (incl. Country Managers, Function Heads, Regional Leads of sales, Regional Strategy & Planning Lead, and Finance) to help execute the Nordic & Baltic strategic plan.
Business Transformation – working on projects and make change happen across the markets, while creating a more agile, innovative and commercial culture.
To ensure implementation the Senior Manager Business Performance N&B also takes responsibility for Performance management, tracking and reporting and ensure operational excellence across all Sales processes.

What we expect of you, day to day
· Provide strategic insight - grounded in data and facts, thought leadership and structure to strategic projects.
· Set/lead development and execution of cohesive, integrated regional business strategy to drive sustained revenue growth, client retention and enhance Visa industry leadership.
· Develop frameworks that support the prioritization and tracking of strategic initiatives.
· Evaluate investment opportunities for their strategic and financial value. Address the most pressing challenges and answer key business questions through strategy and solution development, being well versed in technology decisions for Visa and its clients.
· N&B Strategy operationalization and implementation – transform strategy into actionable measures/projects and manage implementation
· Facilitate monthly/quarterly business reviews. Drive consistency, forecast accuracy and predictability against targets through improved sales process, system enhancements, creating total transparency for executive management
· Ensure alignment of operating plans against Cont. European goals and roadmaps for success including preparing and presenting materials to relevant stakeholders.
· Collaborate with leaders and initiative owners across the cross functional leadership teams. Balance facilitation, influence, and content contributions to help business leaders design, advance and execute their respective strategies.
· Build an internal network with central strategy teams.
What we're after
· Demonstrable senior executive engagement and influencing skills
· Flexibility and ability to adjust on the fly to new demands
· Highly analytical, with ability to synthesise deep quantitative and qualitative analysis for executive audiences
· Experience managing complex strategic initiatives within cross-functional teams
· Commercially focused and a pragmatic self-starter, have the ability to identify opportunities and propose solutions
· A sense of urgency, assertiveness, and directness. Ability to think longer-term coupled with fast execution of short-term priorities
· Proven capacity to be a respected and valued partner at multiple levels within the organization
· Excellent presentation skills – both in preparing compelling ppt decks and tell a convincing story
· Prior experience in Corporate Strategy / Strategy Consulting preferred
· Payments and Fintech experience is a plus
· Solid knowledge of the payments business and financial services

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Senior Account Manager - Client Services

Account manager
Läs mer Jun 1
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Client Account Management
To provide regular, structured, proactive account management for assigned clients, including ongoing client engagement, monthly operational reviews, participation in quarterly and annual business reviews and on an ad-hoc basis, as required.
To maintain Operational Account Plan and delivery roadmaps for assigned clients, supporting key client strategic goals
To be the functional expert for their client's processing and operational business
To manage client escalations within their assigned portfolio.
To liaise across Client Service teams and coordinate actions to deliver client goals
To coordinate across all other business departments & functions to ensure strategic alignment & effective delivery of Visa and client initiatives
To provide consultancy on local operational, regulatory and payment systems knowledge, where relevant
Client Business Optimization
To identify opportunities to optimize Authorization, billing and dispute performance management
To identify processing efficiencies through operational client knowledge
Visa Product and Service Enablement
To provide consultancy for Visa’s products and Services
To promote Visa’s Value Added Service (VAS) products and services to solve client pain points
To coordinate, communicate and govern client readiness for mandates, enterprise and market initiatives, including, but not exclusive to, Business Enhancements
Operational Resilience Support
Crisis management – To disseminate approved Corporate Communications’ messages to clients and maintain ongoing interaction with clients to meet their specific needs throughout a crisis event, coordinating and escalating queries where appropriate (as per agreed Crisis Management Plan)
Qualifications
• Significant experience in a customer support role in financial services, payment card, software or information services.
• Bachelor’s degree or equivalent experience.
• Excellent verbal, written, presentation and interpersonal skills are required.
• Must have in-depth knowledge of Authorizations, Clearing & Settlement & back office processing.
• Must have a good working knowledge of payments network and processing services.
• Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving.
• Customer focus with proven ability to establish productive working relationships with staff and management at all levels.
• Ability to set priorities and manage customer expectations. Work both as part of a team and independently.
• Strong technical aptitude with the ability to absorb technical information and apply to business solutions.
• Proficiency providing technical and consultative support to external customers and identify business needs.
• Demonstrate ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
• Working knowledge of Microsoft Office
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Senior Manager, Brand & Product Marketing

Marknadskonsult
Läs mer Jun 1
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
What’s it all about?
Reporting into the Head of Marketing Nordics and Baltics and working closely with the London HUB function, the Manager, B2B & Product Marketing is a strategic role to drive one of the engines of growth in the next five years. For these opportunities to materialise, it is critical that we further develop our practice of B2B Marketing so that we can effectively market our product and solutions to our clients in the NB cluster.
In this role, you will be responsible for establishing yourself as a value-add member of the cross-functional team who support the product roadmap through research, insights and clear understanding of customer segments and delivers the customer-centric messaging and go-to-market plans that differentiate Visa with Clients and Partners across the region. You have deep empathy for our customers, and work with the product designers, product engineers and product managers to understand and advocate for them.
You will collaborate with our Product and Marketing teams to develop and deliver innovative programs and content that drive demand and adoption of our product and solutions across our ecosystem of clients.
Attention to detail and eye for quality are critical to your success, and you will be the biggest advocate for the Visa brand – in everything from product design to communications. Whilst a deep understanding of Visa’s products and solutions is required, it’s also important to be able to be able to articulate the end user benefits in simple and easy to understand language.
You are a strategic thinker, obsessed with evangelising Visa’s products and solutions. You are obsessed with tracking performance, and always have the data to prove what is working and what is not. You are key ally of Visa’s Product Organisation, regularly collaborating with product managers, product strategists, engineers, and sales.
What we expect of you, day to day.
• Develop and execute the B2B marketing strategies that differentiate our commercial offerings, communicate value to our customers and lead to successful and measurable outcomes
• Gather and analyse market intelligence and be the expert on our competitive landscape, key audiences, who are they, how they buy and their biggest issues and opportunities, synthesize the deep insights to develop value propositions and messaging
• Oversee development of sales enablement tools and audience educational content to support regional account teams and preferred partners
• Be a Visa brand advocate, working across Brand, Product, UX/UI and sales teams to develop and integrate prominent Visa branding within the product experience
• Ensure alignment with B2C and B2B2C teams, work together on an integrated marketing plan for the N&B cluster
• Together with HUB develop and deliver event content and engagement strategies to drive awareness of Visa’s offerings and engage targeted customers
• Develop digital content (web and social media) and engagement strategies, oversee site development and global rollout to optimize client engagement and lead generation
• Execute and control the marketing budgets for your portfolio, including ongoing management of agencies, production costs, and campaign planning to optimize investments that achieve business goals
• Develop measurement, analysis, and reporting of marketing program performance and its impact on business results and Visa brand.
• As a part of the Nordics and Baltics cluster marketing team, work on wider marketing initiatives to support business objectives
Thinking about careers differently...
At Visa, we are passionate to offer our employees compelling career growth opportunities. As such, even if you do not have experience of this function there could be skills or experiences, which would transfer well. For this role, the key skills required are:

• Bachelor’s degree
• 3+ years of marketing and product management experience
• A team member who adds energy, ideas and fun to our team and corporate culture
• Strong strategic thinker with a results orientation who approaches any challenge with thoughtfulness, tenacity, resilience and appropriate urgency
• Strong planning, organizational and problem-solving skills
• Familiarity with the marketing tech stack (sales and marketing automation and measurement tools such as Microsoft Dynamics, Marketo, Eloqua, AEM and Google Analytics) and driving digital marketing campaigns
• Experience working in a product management or product marketing function and / or within a marketing strategy and operations practice
• Audience-focused mindset, with a demonstrated track record of discovering key insights
• Financial and analytical acumen with strong ROI orientation
• Intercultural awareness to work with other markets and cultures

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Senior Director, Controllership

Financial controller
Läs mer Maj 12
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
This role will be critical to support Tink’s Finance solidification strategy to bring Tink’s Finance systems, policies and procedures up to Visa’s standards, while maintaining Tink as a separate entity focused on the growth of the business. Main objective will be to thoughtfully review areas for coordination with Visa and improvement within Tink, while maintaining independent day-to-day operational processes.
Part of the Visa team integrating Tink’s Finance team. Working closely with Tink’s Head of Accounting and Financial Control
Act as an advisor in, especially, Visa integration activities and financial control
Workstream lead from Tink’s perspective in the Visa Finance integration workstream
Act as main interface and coordinator between Visa stakeholders and Tink’s finance team with regards to integration activities
Perform activity by activity analysis of systems, policies and procedures to analyze benefits and risks of more close integration and coordination with Visa
Assess and review suggested actions from Visa and advice on what makes sense for Tink
Make sure Tink’s policies and procedures comply with principles mandated by Visa regulators and accounting bodies
Propose adaptation to current Visa’s finance policies and procedures when appropriate to support Tink’s current growth strategy
Produce plan for an end estate solidification of Tink’s finance function, including dependency impact, timelines, and resourcing needs
Support system integration analysis, including risk/benefit assessment and end of estate plan
Help Tink adopt those necessary policies and procedures, including training, when appropriate
Produce reports and documentation to support analysis and discussions with Visa integration workstreams
Contribute to building a common Tink understanding of main finance processes, including subsidiaries
Designing, documenting and implementing processes
Contribute to implementing such processes across the Tink Group (i.e. provide guidance to local accounting firms managing the smaller subsidiaries)

Qualifications
· Accountancy Qualification (CIMA/ACA/ACCA) or MBA
· Bachelor’s degree in business related discipline, Finance, Accounting, Economics or equivalent
· Extensive and progressive professional accounting experience working in a large and fast paced multi-national commercial environment
· Experience in either banking, financial services, technology sector and strong knowledge of payment industry
· Experience in leading and building high performing teams and proven track record of delivering high impact results
· The ideal candidate will have a strong understanding accounting standards under US GAAP and IFRS, experience in the implementation and handling of complex accounting matters
· Strong analytical and critical thinking skills to be able to connect the dots and approach issue resolution with a forward-looking view to anticipate and address problems
· Excellent interpersonal and communication skills, including excellent written, oral, listening and presentational skills and ability to work well under pressure and influence at all levels as a thought-partner
· Superior problem solving skills and ability to apply sound judgment in order to facilitate problem identification, generate alternative solutions, adapt to changing situations and manage issues to a successful resolution
· Must be comfortable working in a fast-paced, rapidly changing environment
· Ability to set and keep deadlines at a fast pace without losing accuracy
· Capable of handling and prioritizing multiple tasks, possess good judgment and organizational skills, able to work independently, and be extremely flexible
· Welcomes challenging/complex projects and demonstrates self as a change agent with an ability for working smarter not harder by making continuous improvement to the efficiency of processes he/she contributes to

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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VP of Campaign Development, Digital Marketing & Media – CEMEA

Marknadsplanerare
Läs mer Maj 12
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
The Purpose
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank clients to offer consumers choices: pay now with debit, pay ahead of time with prepaid, or pay later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies. Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
Visa has a rare and strategic advantage as the global leader in payments. Our goal is to be the most creative and impactful data-led marketer in the world. We are currently seeking a new Regional Head of Campaign Development, Digital and Media for CEMEA based in our regional office in Dubai, UAE. The successful candidate will be responsible for the strategic development and flawless execution, in conjunction with the CEMEA countries, of integrated campaigns and media plans across CEMEA, with a particular focus on leading the Centers of Excellence (CoE’s) for Cross-Border, E-commerce and Mobile Payments for the region, whilst playing an integral advisory role for the remaining CoE’s. Core responsibilities will include driving creative excellence across campaigns, whilst growing Visa’s presence across digital and social media platforms, strategic media planning, optimization (including dynamic content adjustment), performance analysis, CRM and content for digital/social media, with a focus on driving business results and strengthening the positioning of the Visa brand. The role will also be responsible for the Agency relationships and lead the evolution of the working model with them so that it can truly deliver integrated, data-led audience-first campaigns.
The position reports to the SVP of Marketing – CEMEA and will partner with marketing and business leaders across the region, driving high visibility campaigns and marketing initiatives. The role offers a strong intersection of the creative development process with digital marketing, strategic media planning, media analytics and omni-channel campaign planning and execution in addition to dynamic content creation and advertising optimization based on performance measures. You will have the opportunity to translate Visa marketing goals and content strategy in CEMEA into integrated campaigns that help drive business results, whilst putting us at the forefront of digital marketing in the region. The role requires a passion for the creative development process and will be key to developing the capabilities of the Visa Team on the newest and most effective digital platforms and media strategies. A strong business acumen and strong communication and leadership skills are key for this role.
Specific Requirements:
Lead the Creative Development CoE for CEMEA. Primary responsibility will be for the Hub CoE’s based out of Dubai, whilst supporting the creative process for the remaining CoEs in the other sub-regions in CEMEA (Affluent, EDS and any future CoE’s)
Lead the digital and social media strategy for Visa in the region, leveraging our relationship with key global partners like Facebook and Google
Lead development and execution of holistic paid media strategies and plans for priority campaigns – Brand, Vertical and Retail Moments
Work with stakeholders, market leads and agencies to produce fully integrated, regional Marketing campaigns (creative and media) across traditional, digital, search and social channels
Partner with cross functional teams, agency and media partners to develop compelling custom content partnerships and drive seamless execution
Strong communication skills to lead agency partners, media publishers and network partners to develop effective media plans and breakthrough programs
Partner with Analytics team to define key campaign KPI’s and analyze key media metrics, evaluate campaign performance.
Collaborates with internal Product/IT and external agency functions on the development and implementation of marketing tools
Lead development of best practice training, guidelines and cases for both internal (Visa Marketing) and external (Clients and Marketing Partners) constituents
Lead and develop the regional CoE Hub team, in addition to the regional media digital marketing teams, 8 reports both direct and dotted line resources in country.
Qualifications
18-20+ years of marketing/advertising/media experience, with planning expertise across the entire Marketing ecosystem (from insight and creative brief to campaign development and full media planning (across digital, social and mobile to TV, OOH and Radio)
Solid understanding how media impacts a consumer’s decision journey
Experience in business development (e.g. working with Sales to build out and present marketing portions of RFP proposals)
In-depth experience in content and communication development and optimization
Strong experience in FMCG, payments and retail considered a plus
Proven and visionary thought leader in campaign development with specific focus in digital marketing, who can inspire and lead the whole Visa marketing function in CEMEA to become the best digital marketer in the region
Deep experience of working in and especially leading teams across multiple markets with proven track record of cross-functional collaboration and leadership of diverse teams
Flexible and resilient leader as demonstrated by adaptability, professional maturity and ability to manage by influence

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Director, Client Services - Account Management

Företagsledare
Läs mer Feb 22
Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Organization Summary
Client Services works with issuers, acquirers, processors, and merchants worldwide to develop and deliver the support model for Visa. This role is responsible for leading a team of account managers within client services in their delivery of proactive and reactive support for internal and external stakeholders providing insight and recommendations to optimise client portfolio performance.
This is a managerial role responsible for identifying and driving operational improvements and implementing recommendations through stakeholder engagement to ultimately drive increased service quality, revenue and efficiency for our clients.
Key Accountabilities
Develop and manage strategic planning, operational initiatives, and client-driven continuous improvement plans.
Partner with client institutions and provide resources and expertise to structure effective programs to drive improvements, such as Authorisation Improvements.
Effectively manage resources to coordinate directly with client to understand card program set up requirements and facilitate new card program installations, conversions and maintenance requests without client impact.
Build a strong and cohesive team by providing leadership to Individual Contributors through coaching, setting strategic direction and applying working knowledge of Visa and Visa products, systems and procedures.
Act as an Internal and external escalation point for complex and critical issues affecting cardholder and merchant acceptance.
Partner with cross functional teams such as Product, Strategic Partners and Sales to proactively identify operational opportunities and implement recommendations to increase service quality, revenue, and efficiency.
Build and enhance positive working relationships with key financial institutions, processors and internal stakeholders.
Forecast and manage account management resources to accomplish Visa and client objectives and ensure processing system performance standards are met and that the client perspective is represented within the organization.
Stay current with industry and client trends and maintain a strong knowledge of Visa products and services.
Deliver against key performance targets both internally and externally and develop improvement plans to address chronic client problems.
Partner with Product and Sales organisation to agree resources and meet pipeline opportunities
Lead team to provide ongoing proactive operational reviews.
Provides leadership to direct-reports, cross functional staff and management to ensure effective resolution of processing and business issues with potential of significant financial implications.
Establish and foster relationships with Client and internal stakeholders at all levels of staff, senior and executive management. Provide thought leadership and strategic guidance during the solution development process to ensure all necessary tools, processes, procedures, and staff are in place to provide outstanding client support.
Achieve Client Satisfaction target (90%) and Net Promoter target (70%) and minimal approval rates.
Influence and provide guidance to decision makers at staff, senior and executive management levels within client and Europe organizations.
Drive problem and communication management for any critical issue affecting client, or client issue affecting Visa.

Qualifications
Strong track record and proven experience of coaching, leading, and managing a team of technical and/or professional services professionals ideally within the Payments Industry
Significant experience in setting and delivering against medium term strategy ideally in the Payments industry
Significant functional experience in bankcard operations, preferably Visa, supporting highly complex clients and/or services
Bachelor's degree or equivalent - Education (preferred)
Demonstrated ability to build and maintain strong business relationships with internal and external stakeholders at senior and executive management levels.
In depth knowledge of Visa systems including authorization & clearing systems, client connectivity, Visa Settlement Service.
Proven problem management skills
Demonstrated working knowledge of Client business drivers for their operations and processing businesses.
Demonstrated, detailed knowledge of the full breadth of systems, products and services offered by Visa

Additional information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Senior Manager, RTX and Open Banking Lead

Verksamhetskonsult
Läs mer Feb 21
Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
This role can be based in any of the Nordic offices.
What’s it all about?
This role will be part of the Nordic & Baltic Business Development team, with the responsibility of developing VISA's business outside of the core card business.
What we expect of you, day to day.
Build and develop strong business relationships with clients and partners. Hands on management of the end-to-end sales cycle, lead generation, managing live relationships and working closely with C suites within banks, fintechs, and FS providers
Serve as the Visa Nordics Open Banking champion, delivering the narrative of the "Visa Network of Networks" to clients, and partners and create business leads, highlighting the benefits of different payment types,
Build strong links with Visa’s European and Global teams working on RTX and Open Banking, to enable strong alignment and fast adoption of services in the Nordics & Baltics.
Explore and develop potential business leads to place newly developed Visa RTX and Open Banking products in the Nordics.
Partner with colleagues across Visa, ensuring the right parts of the business are appropriately involved and informed about client needs. Lead the delivering the right solutions as one Visa team with pace and urgency.
Develop your knowledge of the payment technology space, and specifically of Visa products and services. Stay at the front of a dynamic industry and use your knowledge to help our clients adapt and stay ahead too.
Liaise between the various internal teams, Nordics and Hub, to craft a clear RTX and Open Banking messaging that fits the Nordic Landscape and integrates to Visa’s core business.
Lead the integration of the various Visa initiatives (e-wallets, RTP, instant payments, Open Banking) into a single Nordic narrative.
Champion the RTX and Open Banking narrative internally within Visa, garner support and drive internal initiatives to promote and educate on Open Banking opportunities.
Work closely with Nordic Management team and drive creation and expansion of new leads in the Open Banking space.
Support the creation of annual business plans, budget and lead the account plan work for new and existing clients
Everyone is a leader at Visa. As such you will lead, impact and support others by sharing your expertise and help with the wider team acting as a coach and mentor where appropriate.

Qualifications
What we’re after…
• Extensive experience and proven success within sales
• Commercial mind-set and proven ability negotiate business agreements enhance existing and develop new business partnerships
• Experience working with/in financial services, payments, A2A payments and/or technology industry would be an advantage but not essential
• Experience and credibility to engage effectively with leaders at all levels and influence clients and Visa stakeholders. Commercial understanding and the aptitude to identify opportunities and proactively propose solutions
• Excellent written and verbal communication skills with the ability to establish effective relationships and communicate at all levels externally and internally
• Proven financial acumen and fluency with numbers. Use data and analytics skills to drive insight
• Ability to learn and apply a strategic understanding of the payments landscape and Visa
• High standards of ethics and integrity towards employees, stakeholders and customers
Additional information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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