MultiMind Bemanning AB jobb i Stockholm

Hitta lediga jobb hos MultiMind Bemanning AB i Stockholm. Välj att läsa mer om ett jobb eller gå vidare och ansök jobbet i Stockholm.

Work with Supply Chain, Logistics and Purchasing

Logistiker
Läs mer Jul 9
Are you looking for a new job in the field of Supply Chain, Logistics or Purchasing? We continuously have interesting new positions with our clients available for you who are looking for new challenges and want to send in a spontaneous application.

Please note that this is an expression of interest for any future projects that match your qualifications within Supply chain, Logistics and Purchasing.

We collaborate with some of Sweden´s most attractive companies.

At MultiMind, we are experts in staffing and recruitment. Today, we collaborate with some of Sweden´s most attractive companies to find just their perfect candidate. Therefore, we are always looking for new employees with different skills within several industries and areas, especially within supply chain.

Example of positions that appear with our customers:

• Supply Chain Manager
• Supply Chain Planner
• Supply Chain Coordinator
• Order Administrator
• Logistics Assistant
• Logistics Coordinator
• Logistics Manager
• Demand Planner
• Production Planner
• Project Manager
• Buyer
• Procurement Coordinator
• And other exciting roles

Sounds interesting?

If you are interested in working within Supply Chain, Logistics and Purchasing? Please apply now with your resume and you will be contacted when a project matches your qualifications.

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Conversion Master Data Analyst to Procter & Gamble

Systemanalytiker/Systemutredare
Läs mer Maj 22
We are currently looking for a Conversion Master Data Analyst to our exciting customer Procter & Gamble. This is a consultancy opportunity, a 6-month contract starting August 1st 2024, with the possibility for an extension.The office is located in Stockholm. 

About the company:

P&G is a fortune 500 company in the FMCG industry. It is the home of iconic, trusted brands that make every-day life a little bit easier. The insight, innovation and passion of their talented teams has helped them to grow to a global company that supports good causes and protects the environment.

About the role:

As a Conversion Master Data Analyst you will be a part of the Initiative Planning Team and you will focus on executing tasks related to new product launches and product changes. In the role you will be working a lot with SAP and Excel, ensuring master data is updated and set up for the readiness for new launches. The role has two different parts to it – one is actively involved in the daily order cycle meaning the mornings normally are focused on making sure orders runs smoothly in the sense of correct set up. The afternoons are focused on making sure new initiatives are setup correctly for coming initiatives and projects. We expect you to have a continuous improvement mind set. We would like you are collaborative, have good social skills and an analytical mindset. The role suits a person who enjoys working with data across different systems.

Key Responsibilities:

• Lead the work to ensure the master data is accurate and timely maintained in the areas of product, customer, billing, and pricing. 
• Be part of the logistics organization which owns the roll-out of new initiatives (products) in the market, with master data and GDSN (Global Data Synchronization Network) publication being your areas of responsibility. 
• Partner with different parts of the supply chain organization, including Initiatives Planning, Business Planning, Supply Planning, Customer Operations, and Customer Service where all has connection to part of your responsibilities within master data. 
• Be part of the process improvements and simplification to support productivity improvements and eliminate waste in the process within your scope. 
• Working independently and with discipline.

Your Profile:

Qualifications:

• BSc or MSc in any discipline, with preference, but not limited to, Science, Technology, Engineering and Mathematics (STEM) and Supply Chain Management degrees.
• Ability to solve problems related to master data set up and Order, Shipping Billing processes - identification of issues through to resolution.
• Uses own initiative to identify, develop and standardize solutions to simplify and improve processes.
• Ability to communicate verbally and in writing and to present material to a diverse audience
• Being used to a fast-paced working environment and collaborative
• Fast learner and strong sense of ownership.
• Full proficiency in English is required 
• Proficiency in Swedish is an advantage but not required 

Technical Skills: 

• Advanced SAP & Excel skills (Pivot Tables etc.) 
• Proficient in Power BI.
• Data Analysis & Troubleshooting - ability to work with large amounts of data sets to understand how to drive the business forward
• Familiarity with Automations / Robotics is an advantage

Interested?
If you are up for the challenge and think it suits you, we´d like to hear from you. Apply today, the position might be filled before the application deadline.

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Industry Manager to Leading Search Engine Company

Marknadsförare
Läs mer Jul 4
We are looking for a Industry Manager who will partner with large advertising companies to manage their major clients in Sweden. This is a consultancy opportunity, and we are seeking someone who can start the assignment at the beginning of October 2024 and continue until August 2025.

Job Description:

• Own one or more customer relationships, as the point of contact for joint business plan development, sales strategy development, pitching, customer relationship growth, and opportunity sizing.
• Fully own opportunities and strategic pitches, and drive activation plans independently.
• Plan for and achieve revenue targets expected for the team.
• Contribute to scoping of customer strategy, managing priorities related to account planning and multi-quarter pipeline.

Key Responsibilities:

• Account planning: Develop strategies and tactics for creating account plans in collaboration with internal stakeholders and adjust plans as appropriate.
• Build ad knowledge: Continuously build knowledge and stay current in the advertising environment and competitive landscape through required training and other resources, with the goal of becoming a thought leader.
• Customer relationship growth: Serve as a strategic partner to one or more customers to build, grow, and maintain high impact and long-lasting relationships with customers by understanding the client.
• Customer relationship management for AE/AM roles: Serve as a strategic partner to one or more customers to manage and analyse customer interactions and data to improve customer service relationships, assist in customer retention, and drive sales growth.
• Joint business plan ownership: Create and own joint business plans for one or more customers based upon client business objectives to help create deeper relationships with key stakeholders, and ensure progress is being made against revenue goals.
• Navigate Google for customers: Act as the first point of contact for one or more customers/agencies around all key areas (e.g., training, product enhancement, global/regional campaigns). Drive cross-functional effort to identify, escalate, and solve customer issues.
• Network and communications: Develop a network with multiple functions locally. Help identify opportunities to collaborate internally to strengthen internal communication.
• Opportunity sizing: Help identify revenue and growth opportunities within the market and customer. Effectively coordinate with internal stakeholders to determine and drive the sales, revenue growth, potential of opportunities, and marketing efficiency, as well as the incremental investment recommended to achieve customer business outcomes.
• Pitching: Help craft and deliver solutions to customers and agencies to achieve customer business objectives and drive revenue growth for Google.
• Sales analytics interpretation: Draw interpretable insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analyses and utilize insights to influence others and drive change.
• Sales strategy development: Help identify customer business objectives and set sales strategies for specific markets and customers in collaboration with internal partners (e.g., account managers, product specialists) based on research and understanding of the customer.
• Share best practices and feedback: Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions).

About you:
As a Industry Manager, you have strong consultative skills with the ability to understand stakeholder needs. Proven experience in customer relationship management and sales strategy development. Ability to analyse data and apply industry knowledge to drive business outcomes. Familiarity with Google sales tools and competitive landscape. Excellent communication skills.

Skills/Experience:
• Bachelor´s degree or equivalent practical experience.
• Min 5 years of sales experience handling large customers.
• Experience working in an online sales, business-development and marketing capacity.
• Experience in building relationships within the media and advertising sectors.

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Avoin hakemus suomenkielisiin työpaikkoihin Tukholmassa

Kundtjänstmedarbetare
Läs mer Apr 10
MultiMind Bemanning on Tukholmassa sijaitseva rekrytointi- ja työnvälitysyritys, joka etsii jatkuvasti suomenkielistä työvoimaa erilaisiin tehtäviin pääasiassa Tukholman alueelle. Tarjoamme valikoiman työpaikkoja eri aloilta, joissa suomen kielen osaamisesta on etua, kuten rooleissa asiakaspalvelussa, hallinnollisissa tehtävissä, myynnissä ja markkinoinnissa, viestinnässä, henkilöstöhallinnossa käännöstyössä, tietotekniikassa ja toimitusketjuissa. Meillä on myös suomenkielinen rekrytoija, joka auttaa sinua mielellään löytämään sopivan työn Tukholmasta.

Meillä on tarjolla niin kokoaikaisia kuin osa-aikaisia työpaikkoja. Vaikka muutto Tukholmaan ei ole suunnitelmissa, voimme tarjota mahdollisuuksia työskennellä Ruotsin työmarkkinoilla, sillä autamme myös asiakkaitamme täyttämään rooleja, jotka sijaitsevat Suomessa tai joita voit tehdä etänä.

Vaikka et löytänyt sivuiltamme juuri sinulle sopivaa työpaikkaa, niin älä epäröi lähettää meille avointa hakemusta. Jätä siis hakemuksesi ja ota yhteyttä meihin, niin voimme auttaa sinua löytämään juuri sinulle sopivan työpaikan Tukholmasta.

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Marketing automation and Project lead

Projektledare, IT
Läs mer Jul 8
We are currently looking for a Marketing automation and Project lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting ASAP.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

As Marketing automation and Project lead, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Job scope and key deliverables:

Samsung is seeking an experienced Marketing Automation and Project Lead to drive, coordinate, and execute initiatives with speed and excellence. One key responsibility will be to define, develop, and lead Marketing Automation and various projects within the CRM team for Samsung Nordics. These initiatives aim to enhance retention, loyalty, and sales, working closely with the CRM team and other internal stakeholders. The other key responsibility is to initiate and lead CRM projects focused on innovation, process efficiency and data driven approaches. This position is based in our Kista office.

Strategic Leadership in Marketing Automation: Oversee the planning, execution, analysis, and continuous improvement of CRM marketing automation processes.

Proactive Innovation: Align with stakeholders and generate new ideas for marketing automation journeys, ensuring regular testing and benchmarking to drive continuous improvement. A CRM Specialist will support operational tasks.

Stakeholder Collaboration: Work closely with internal and external stakeholders, including agencies and Samsung headquarters.

Data Analysis and Reporting: Manage dashboard tools to create weekly and monthly reports, analyze results, and present actionable improvements to achieve KPIs.

Project Management: Lead CRM projects focused on innovation, process efficiency, data-driven approaches, and new tool implementations, both locally and in coordination with our European office and headquarters in Korea.

Cross-Functional Collaboration: Align with stakeholders and collaborate with other functions such as Category Marketing, Loyalty, eCommerce, Performance Marketing, and HQ/EO.

This role requires a strategic mindset, excellent project management skills, and the ability to work effectively in a dynamic environment.

Role Tasks:

Samsung Electronics Nordic is moving fast to further develop its overall digital marketing capacity. The aim is to provide best in class digital marketing communications to end consumers by delivering engaging, relevant, and timely content to increase the customer experience. In order to reach this objective, new digital tools are being implemented, as the focus on data driven marketing is greater than ever before.

As the CRM Marketing Automation and Project Lead at Samsung, you will define, lead, and execute the Marketing Automation strategy. Your role involves ensuring that marketing automation supports the acceleration of cross-channel data-driven marketing efforts. Collaborating with a CRM specialist, you will oversee campaign execution, content management, segmentation, project leadership, and campaign outcome analysis to drive continuous improvement.

You will also take a leading role in defined CRM projects, responsible for both strategy and execution, including implementing new tools, improving processes, and managing initiatives at both local and HQ levels. Proficiency with digital platforms and experience with CRM systems are essential, as managing complex data-driven projects will be a primary focus.

What makes this role interesting for a candidate?

Are you interested in CRM and data driven marketing, wanting to continue driving Samsung into the future? Working in our CRM team, you will play a key part in developing and improving the great Samsung Experience to our end consumers.

Main competence:

Organizing and Executing:
Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Interacting and Presenting:
Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.

Analyzing and Interpreting:
Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing.

Supporting and Co-operating:
Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organization.

Most relevant qualifications, education, and training:

• Extensive experience in CRM, data analysis, and a data-driven approach.
• Strategic expertise in Marketing Automation.
• Proficiency in using dashboards, such as QlikSense, to develop segmentation strategies and generate insights.
• Ability to thrive in a fast-paced environment and consistently strive for excellence in delivery and execution.
• Bachelor´s degree in Business Administration, Marketing, or a related field.
• Experience working with CRM in a global company.

Most relevant previous work experience:

• Over 4 years of direct experience in CRM marketing and marketing automation.
• Strategic expertise in CRM, project management, and implementation.
• Proficient in analytics and testing, leveraging insights for continuous process improvement.
• Proven experience in stakeholder management, preferably within large organizations.
• Strong background in project management.

Required language skills:

Fluency in English & Swedish

Sounds interesting? 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Administrative Business Partner to Leading Search Engine Company

VD-sekreterare
Läs mer Jun 20
We´re now looking for a Administrative Business Partner to our client. This is a consultancy opportunity where you will need to handle administrative tasks with minimal assistance. The assignment starts in ~mid August, lasting until end of December 2024.
Excellent English skills are required for the role - Swedish is only beneficial.

Job Description:
Complete core administrative tasks (e.g., travel management, expense reporting, calendar management, facilities coordination) with minimal assistance from executives.

• Complete core program management tasks by delivering medium- to large-scale projects or events from initiation through delivery.
• Proactively identify approaches to solve problems. Exhibit excellent judgment and discretion with minimal guidance.
• Operate proactively and provide guidance to other ABPs as needed. Able to lead a committee or team effectively.
• Determine corrective action for risks and obstacles in projects or events with occasional assistance from executives. May serve as an escalation point and escalate to senior leadership.

Challenge:
Identify and recommend creative ways to complete defined administrative and program management tasks via selection of better methods.

Expertise:

• Demonstrate strong knowledge of the supported business strategy and goals, allowing for positive impact to schedules and priorities.
• Exhibit the highest standards of Google confidentiality and possess an advanced understanding of Google policies/procedures.

Responsibilities under the direction of Google Manager

Calendar Management
Schedule, maintain, and update calendar events, with minimal guidance. This includes: proactively scheduling, maintaining, and updating calendar events for the supported executive or team with consideration for time zone differences; building in adequate preparation time for events; resolving scheduling conflicts; responding to requests for scheduling and meetings; optimizing calendaring for short- and long-term planning of supported executive and team; making recommendations to support leadership time allocation with respect to calendar and travel.

Expense Reports
Execute expense management activities with minimal guidance. This includes: completing expense reports on behalf of executives, reviewing and processing invoices, expense reports, and purchase orders.

Facilities Coordination
Assess and advocate for office space needs with minimal guidance; manage requests for space accommodations; liaise with internal partners (e.g., real estate workplace services - REWS) to construct and plan space allocation; may facilitate office moves.

Meeting Coordination
Prepare meetings for the executive or team with minimal guidance. Ensure meeting room, equipment, and attendee list are correct and confirmed; gather, compile, and create meeting materials (e.g., decks and meeting agendas); ensure meeting materials are aligned with the specific meeting agenda; assist with note-taking.

Program Management
Plan and organize internal and external programs and events (e.g., team off-sites, business events, tech talks, summits) and manage event logistics (e.g., venues, equipment, swag, entertainment, travel) in collaboration with internal partners and external vendors; ensure compliance with internal and external policies/procedures; may act as the main point of contact during the event.

Travel Management
Complete travel coordination tasks with minimal guidance. This includes: scheduling and coordinating travel for executive(s) and team(s) in line with preferences, organizing business-related, pre-travel preparation (e.g., visa and passport support, tech support, cultural considerations); may travel with executives and teams and remain on-call to respond to executives urgent requests during travel; may develop travel agendas and complete post-travel documentation as needed.

Skills/experience/education:

Calendar management
Ability to use calendaring tools and techniques to create, prioritize, and manage the schedule of individuals and groups, including the understanding of scheduling norms, work hours across locations, and other scheduling resources or constraints.

Event management
Understanding of PA objectives/challenges and design events and experiences to deliver against those. Ability to plan and manage E&E in support of Google´s products and corresponding business/reputational goals/OKRs.

Expense management
Knowledge of expense processing and approval procedures and practices, including the ability to use expense reporting tools and systems to track, manage, and approve expenses.

Managing confidentiality
Ability to recognize the confidentiality or sensitivity of the information (e.g., personal or business information), and manage highly confidential information and/or situations.

Managing meetings effectively
Ability to set meeting agendas, understand the audience, set action items, and drive meetings to the desired outcome. This includes following up on action items and communicating decisions that result from meetings.

Relationship building
Ability to build trusting, collaborative relationships and rapport with different stakeholders and businesses. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background.

Travel management
Knowledge of resources for travel planning, such as internal and external travel tools, including the knowledge of international traveling processes or rules (e.g., visas).

Writing
Ability to create accurate, clear, concise, and well-organized content that transfers knowledge to users to meet their needs. Ability to communicate and deliver information to a variety of audience types in a manner that is adapted to each learning style, level of understanding, and background.

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Performance Marketing Lead to Samsung

Marknadsförare
Läs mer Jul 10
We are currently looking for a Performance Marketing Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity  starting as soon as possible.

About Samsung Electronics:

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

Position summary:

Want to change the world? Join the team!
A world-class brand is built on world-class people. At Samsung, we have a simple philosophy. We use talent and technology to create products that contribute to a better global society. But nothing is possible without skilled and committed employees who drive and realize the philosophy. It means everyone who works for Samsung is crucial to our success. You are welcome to apply - that might change the future, yours and ours!

We are looking for a highly engaged and organized new Performance Marketing Lead with a passion for driving eCommerce results. The Performance Marketing Lead will be part of the Nordic D2C (direct-to-consumer) Marketing Team and will play a key role in developing the traffic acquisition to samsung.com. As a Performance Marketing Lead you will be responsible for planning, executing, improving, and optimizing paid marketing activities, including SEM, Social, Display, Affiliate etc. In this role you will work closely with the Nordic eStore Team and the Category Marketing Teams.

Main tasks & responsibilities include, but are not limited to:

• Works with the Nordic eStore Team, local media agency, Category Marketing Teams and European Office to maximize Samsung.com commercial results with the given media budget
• Develop best in class media strategy for the Nordic markets in collaboration with the above-mentioned stakeholders
• Responsible for eCommerce media budget and PO management
• PIC for the full media process from briefing to implementation and KPI analysis
• Key point of contact for the day-to-day management of the agency
• Implement and review cross-channel media to maximize sales results of campaigns and new product launches
• Oversee assets creation and localization
• Accountable for eCommerce traffic and revenue targets by driving media efficiency
• Define media investment and channel mix to ensure digital performance marketing success
• Analyze campaign performance and report learnings to optimize future strategies

Experience:

• At least 3-5 years´ experience of working with eCommerce traffic acquisition and digital marketing
• Deep knowledge of digital marketing, experience in digital media planning and good knowledge of common media platforms and formats, such as Google Marketing Platform, Meta, TikTok, Snapchat, Affiliate Marketing platforms and Product Feed Management solutions
• Strong analytical skills and knowledge in both Adobe Analytics and Google Analytics to secure data-driven decision making
• Excellent understanding of the relevant KPI´s and how these can be optimized over time
• Ability to interrogate local market plans to ensure they are best in class and deliver against both brand and commercial objectives
• A creative mindset and good understanding how to reach out to different target audiences
• Very strong project management skills and confident in working with many stakeholders on multiple projects at the same time
• Experience in handling media budgets for more than one country is a plus
• Great communication skills and the ability to build new relationships, a true team player with a positive and solution-oriented "can-do"-attitude
• Fluency in English, Nordic languages are a plus.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Business Controller IM SD To Samsung!

Controller
Läs mer Jul 3
We are currently looking for a Business Controller IM SD to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting ASAP until further notice.

About the company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Business Controller, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Help Us Create What Can´t Be Done!

Why join our team?

We are a team of 5 Business Control professionals who drive the cost controlling and investment planning at Samsung Electronics Telecom division. On a daily basis, we liaise with multiple key stakeholders throughout the organization, from VP:s and CFO to Account Managers & various Area Experts such as Product Managers and System Developers. Understanding the big picture is key to deliver smoothness into the company operations.

The main mission for the Business Controller is to support the process of optimizing sales, finding cost efficiency and improving profits. We achieve this mission by controlling the cost related to investment towards market and customers, improving related processes and tools, providing reports and analysis and being spider in the web supporting different stakeholders.

The main product group this Business Controller will work with is Samsung Nordic´s IM business, i.e. within the product groups of smartphones, wearables, accessories and tablets.

Are you ready to take your next career step forward and join our high performing team?

What will be your job scope and key deliverables?

You will be responsible for forecasting & closing activities of sales deduction costs, i.e the contracted and non-contracted activities towards the customers, ensuring that the rolling forecast reflects expected costs accurately and budget is controlled. Together with the team, we ensure sufficient accrual levels, support daily business through budget management, perform analysis, and provide process guidance to the organization.

The scope of this job also entails a supporting role for coordination in various improvement projects, such as our quarterly price planning process development and efficient reporting tools.

Business analysis and reporting for management (incl. European HQ & Global HQ), along with other ad-hoc assignments from the Business Control Manager (IM), are also to be expected.

What do we need for this role?

We would love to work with you who are analytical and accurate, structured, business oriented, and have great communication skills. You will be working with various systems as well as cubes, therefore excellent skills in excel together with interest and understanding of systems and datasets is essential to succeed in this role. Ideally, you have also worked for about 2-5 years with similar responsibilities, holding bachelors or master´s degree in finance or accounting.

As a person, you have high sense of responsibility; you do not easily give up, and reliable. You are open minded and flexible, good at working with changing priorities, and solution oriented.

Other beneficial experiences to succeed even further in this position:
• SAP knowledge (or similar ERP systems)
• Working with databases
• Deadlines
• Running projects
• Excellent English required, and good knowledge either in Swedish or Korean is a plus

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

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Interim HR Business Partner

HR-chef
Läs mer Jul 3
Vill du få möjlighet att göra stor skillnad hos ett statligt bolag med branschens starkaste varumärke? Med en gedigen bakgrund inom HR och ett högt engagemang för att stötta chefer på olika nivåer kan detta vara ditt nästa uppdrag!

Rollen:

Här kommer du att få arbeta brett med huvudfokus på att leda och utbilda chefer inom ditt Affärsområde och utgöra en del av bolagets HR-team. Dina huvudsakliga arbetsuppgifter:

• Hantera arbetsrelaterade frågor (rehab) genom att tillhandahålla råd och stöd till chef/ ledare
• Stötta och coacha chefer i ledarskapsfrågor
• För 2024 planera och leda det operativa arbetet kopplat till årliga lönerevisionen
• Arbeta med att implementera komp/ben strategier och beslut
• Bistå chef i fackliga förhandlingar och bidra till ökat samarbete med fackliga parter
• Återkoppla och föreslå åtgärdsplaner till chef och ledningsgrupper utifrån resultat på årlig medarbetarundersökning
• Bistå chef i lönesättningsfrågor - Insikt i marknadslöner för olika branscher
• Arbeta kontinuerligt med angivna nyckeltal för uppföljning och utveckling. Identifiera och ta fram åtgärdsplaner och ta fram underlag för beslut till ledningsgrupp
• Ta fram och analysera nyckeltal för personalplanering (workforce planning)
• Utveckla HR – initiativ och processer som stödjer organisationens mål

Vem är du?

Vi ser att du tidigare har arbetat brett med HR-frågor och har god erfarenhet av stötta chefer på olika nivåer med variation i sin ledarerfarenhet, företrädesvis i en större organisation. Du ser alltid till verksamhetens bästa, är orädd och ser till att satta riktlinjer efterföljs. Du vågar ställa krav och är offensiv men med omtanke och känsla.

• Du har gedigen erfarenhet av arbetsmiljöfrågor, arbetsrätt, lönerevision, komp/ben och fackliga förhandlingar samt är en god användare av MS Office.
• Erfarenhet av Jobbarkitektur (högt meriterande) 
• Erfarenhet från Retail eller verksamhet med schemaläggning är meriterande. Ett plus är även om du tidigare arbetat med HR nyckeltal, HR-systemet Workday och ärendehantering i ServiceNow.
• Genom din trygga, kommunikativa, resultat- och samarbetsdrivna personlighet kommer du här få möjlighet att bidra stort och verkligen göra skillnad.

Start: snarast möjligt

Omfattning: Heltid 100%

Placering: Solna

Uppdragslängd; Start snarast möjligt fram till årsskiftet.

Låter det intressant?
Vi söker någon med start så snart som möjligt och kommer att behandla ansökningarna löpande. Vi ser fram emot din ansökan!

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CX Project Lead To Samsung

Kvalitetskoordinator
Läs mer Jul 8
We are currently looking for a CX Project Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period.

About the Company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

Purpose of the role:
The CX Project Lead is part of the Nordic Customer Satisfaction team and has a key role in securing and optimizing a high-quality Consumer Experience across all touchpoints. Main responsibility is to drive improvement activities along the consumer journey with key focus around Contact Center and Digital Channels. Resulting in an enhanced customer experience to drive loyalty and an efficient customer service with high quality.

Job scope and key deliverables:

• Drive CX focus project implementations strongly connected with Contact Center Operation and digital channels.
• Collaborating with various internal and external stakeholders to ensure the end-to-end management of a project.
• Identify improvement opportunities along the Consumer Journey and Touchpoints.
• Ensure data driven decision making and prioritization.
• Pro-actively work with identifying issues related to customer journey and establish improvement projects.

Role Tasks:

• Be the Project Lead champion in CS. Secure Consumer Satisfaction as the number 1 priority.
• Ensure successful deliveries of CX Projects. Monitor and follow the status and results of the projects.
• Analyze performance and bring insights of areas that need improvement
• Ensure regular reporting and communication about findings and discuss possible solutions with Touchpoint (TP) owners.
• Agreed actions should be documented in "Location/file/process to be agreed" with full background described
• Progress of actions and insights should be followed up regularly with the TP owners and progress reporting to the CS Director and BD
• Identify improvement and business opportunities and share findings with the organization
• Measure performance of contributing initiatives.
• Inform and keep the team up to date with the latest relevant insights. Work with relevant stakeholders define actions to address the topic or opportunity.

What makes this role interesting for a candidate?
At Samsung we deliver a superior experience every time, by providing the customer solution effortlessly with innovation to drive retention and sales. It´s the small details that makes the major changes. By working together and focusing on the end-to-end Customer Journey we work together to constantly improve the Customer Experience.

Main competence:

• Leading & Deciding
• Takes control and exercises leadership. Initiates action, gives direction
• Organizing and Executing
• Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Interacting and Presenting
• Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.
• Adapting and Coping
• Adapts and responds well to change. Manages pressure effectively and copes with setbacks.

Most relevant previous work experience:

• At least 3 years within Project management
• Contact Center experience

Required language skills:

• Fluent in English
• Other Nordic languages are meritorious but not a requirement

Required travel days (a span) per month:

• 4-6 times per month in the beginning, will decrease by time.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Suomenkielinen Asiakasneuvoja Noba Bankille

Kundtjänstmedarbetare
Läs mer Maj 29
Haluaisitko olla osa ammattitaitoista ja positiivista tiimiä, joka asettaa asiakkaan keskiöön? Nordax Bank etsii Tukholmassa suomenkielisiä asiakasneuvojia. Etsitpä sitten osa-aikaista tai kokopäiväistä työtä, meillä on paikka sinulle.

Yrityksestä:

Nordax Bank on Pohjoismaiden johtava erikoispankki, joka tarjoaa innovatiivisia ratkaisuja yksityishenkilöille niin Pohjoismaissa kuin muuallakin Euroopassa. Nordax Bank tarjoaa asiantuntevia ja kestäviä ratkaisuja asiakkaidensa unelmien toteuttamiseksi.

Työ asiakasneuvojana:

Tässä roolissa otat yhteyttä kuluttajiin ja tarjoat heille apua taloudellisen tilanteen hallitsemiseen. Olet päivittäin yhteydessä asiakkaisiin pääsääntöisesti puhelimitse, ja räätälöit ratkaisuja asiakkaiden tarpeiden perusteella. Olet osana vakiintunutta tiimiä, joka työskentelee Suomen markkinakentällä.

Ketä etsimme?

Etsimme asiakasneuvojan rooliin henkilöä, joka:

• On järjestelmällinen, tarkka ja ratkaisukeskeinen
• Palaa halusta auttaa asiakasta
• On joukkuepelaaja, joka viihtyy tiimissä.
• Motivoituu tavoitteiden saavuttamisesta ja pyrkii parantamaan tuloksia
• Hallitsee suullisesti ja kirjallisesti sekä suomen- että ruotsinkielen

Edut:

Nordax Bankissa työskennellessäsi sinulle avautuu laaja kenttä etuja sekä mahdollisuuksia.
Olemme varma organisaatio, jossa yhteydet päätöksentekijöihin ovat lyhyet, ja saat mahdollisuuden ottaa vastuuta sekä vaikuttaa asioihin.
Uskomme miellyttävän työympäristön luomiseen, ja siksi tarjolla onkin hauskoja aktiviteetteja sekä tapahtumia tiimihengen vahvistamiseksi.
Nordax Bankilla myös palautteenanto on luontevaa, ohjaava johtaminen tärkeää ja ihmiset välittävät aidosti toisistaan. Osa-aikaisena työntekijänä voit myös halutessasi työskennellä täysin etänä (edellyttää asumista Ruotsissa).

Nordaxilla saat mahtavat edellytykset menestyä ja suoriutua roolissasi asiakasneuvojana työympäristössä, jossa voit kasvaa sekä kehittyä.

Kiinnostuitko?

Jos olet valmis liittymään osaksi Nordaxin matkaa kohti tulevaisuuden pankkimaailman luomista, hae nyt ja tule osaksi tiimiä, joka työskentelee omistautuneesti muutoksen tekemiseen asiakkaidensa elämässä.

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Customer Experience Specialist

Marknadsplanerare
Läs mer Jun 27
We are currently looking for a Customer Experience Specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting ASAP until further notice.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence – and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. 

Are you passionate about creating exceptional online experiences? Do you thrive in a dynamic environment where you can make a significant impact on customer satisfaction? If so, we have an exciting opportunity for you!
As the Customer Experience Manager for our B2B sites/shop-app and partner platforms, you will play a pivotal role in shaping the online journey for our customers. Your mission will be to ensure that our digital interfaces are not only user-friendly and accessible but also a pleasure to navigate. You´ll be the driving force behind crafting a seamless and positive experience for every visitor.

Responsibility:

• Own the sites and optimize the customer journey
• Align with stakeholders what the channel strategy is and what goals are set for each channel
• Work data driven on how we reach the goals and build a backlog of initiatives to prioritize with stakeholders
• Collect a backlog of initiatives outside D2C to secure we are following up and communicating enhancements & issues
• Reach out to EO (European office) and identify ongoing initiatives
• Test & QA EO/HQ driven development
• Request UX/Copy support when needed inside and outside team
• Align ongoing enhancements for Open & adjust to suit /Business & EPP
• Issue management – when issues are found on site, escalate in proper manner and collaborate with the right instances to secure functional site
• Support Merchandise team with EPP & /Business perspective & updates
• EPP – enhanced partnership program
• Learn the AEM (adobe experience manager) to be able to request optimizing (ex scheduling)
• Look into customization for the mapping of the sites (student, B2B, B2C)
• PIC (person in charge) for /Business including SMB (small medium business) and B2B
• Know how to create tickets to optimize user journey

Skills:

• A few years of experience with similar assignments such as web-responsible or app-responsible
• Working with data driven approach
• Stakeholder management and used to navigating between requests, dependencies, value and time
• Backlog management
• Comfortable and enjoys working with both technical and design development
• Fluent in English

Personality:

• Strategical
• Networking
• Problem solver
• Detail oriented
• Manage and enjoys working with many things/projects at the same time

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Channel Marketing Lead B2B - Temp (Parental substitute)

Marknadskommunikatör
Läs mer Jun 27
We are currently looking for a Channel Marketing Lead B2B - (Temp) to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting 2024-10-15 – 2026-01-15.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence – and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As a Channel Marketing Lead, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Job scope and key deliverables:

• Implement and drive the marketing plan together with Sales teams and Product Managers to maximize impact of B2B products
• Set up and deliver digital engagement, campaigns and presence together with the external partners and channels
• Deliver best in class digital experience on partner sites – maximizing Samsung visibility
• Manage the development and communication of B2B product toolkits
• Responsible for setting objective and KPIs, execution and follow-up of the activities carried out
• Briefing and project management of creative-, media- and action marketing agencies within Samsung´s network and follow-up on the activities and investments on a regular basis

Role Tasks:
The overall objective is to grow brand preference, create desire and consideration of our IT B2B products to help Samsung remain the most innovative and consumer focused brand in the Nordic region. You are a highly important part of the wider marketing team, working with a 360 degree mindset and a big digital focus. You are the key lead in driving the collaboration together with our KAM-s and Product Managers to deliver sell out plans. Your most important job is to take our marketing strategy and turn it in to opportunities and activities with both new channels and customers. You are driven by the wish to maximize impact of all our campaigns, ensuring we are leading the visibility and reach in the market. Digital is your middle name, you thrive on turning strategy in to action, maximizing digital presence and visibility in all touchpoints. With you in the lead, all products within the Samsung IT B2B range will for sure be seen by the engagement you create with our customers.

What makes this role interesting for a candidate?
The Channel Marketing Lead B2B sits in the IT division, but works also with colleagues in other divisions. The vision is to deliver best in class marketing activities, plans and follow up together with external parties that help position us as the number one brand within the B2B segment. To support sales both today and in the future. On a day to day basis the job will entail things such as building marketing plans with our B2B customers, setting up collaborations with external partners and delivering campaigns. If being close to sales and winning drive you, then this is the company for you!

Main competence:

Interacting and Presenting - Forceful
Communicates and networks effectively. Successfully persuades and influences others.
Relates to others in a confident and relaxed manner.

Creating and Conceptualising - Strategic
Open to new ideas and experiences. Seeks out learning opportunities. Handles situations
and problems with innovation and creativity. Thinks broadly and strategically. Supports
and drives organisational change.

Organising and Executing - Operational
Plans ahead and works in a systematic and organised way. Follows directions and
procedures. Focuses on customer satisfaction and delivers a quality service or product to
the agreed standards.

Most relevant qualifications, education and training:

• University degree within marketing and communication
• Minimum 3 years´ of experience within Customer/Channel Marketing roles measured on sell-out growth
• Preferably experience from consumer electronics business
• Experience from working with retailers

Most relevant previous work experience:

• Proven track record of setting plans based on overall marketing strategy and executing the plans in successful ways
• Strong experience with and understanding of developing integrated digital marketing plans and activities
• Proven track record of identifying and applying consumer insights successfully
• Solid experience in customer channel integration & sales maximization (omni-channel perspective, websites, ATL, activation)
• Experience from working with customers or external partners (trade marketing or channel/customer marketing roles)
• Confident and skilled at marketing project management or lead
• Experience in working with campaign analytics
• Strong business acumen and experience in working closely with sales teams to grow market position and drive sales
• Creative problem-solver with a natural drive to see solutions instead of problems, who will live our brand ethos of Do what you can´t
• A bold and ambitious but humble marketer who thrives in a fast-paced, highly changeable environment without losing motivation or focus on the end-goal

Required language skills:

• Swedish and English both verbally and written

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Sales & Order Administrator To Samsung

Orderadministratör
Läs mer Jun 26
We are currently looking for a Sales and Order Administrator to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting ASAP until further notice.

About the company:

Help Us Create What Can´t Be Done
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Sales and Order Administrator, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Why join our team?
We are expanding and focusing more on process development and therefore we need another amazing administrator to join our hard-working group. If you are a person that enjoys teamwork, a good laugh with a bunch of funny people (because that´s what we are!) this might be the right place for you.
I´m sure you will thrive in our team if you enjoy working in a fast-moving company where different cultures work closely together.

What will this role achieve?
You will be the key link for our customers, connecting the dots between delivery and sales to secure a smooth information flow and keep our customers satisfied. Meaning securing a professional flow of information from the supply team in The Netherlands, all the way to our customers.
As a spider in our team web, you will have close cooperation with both customers and internal operations.

What will be the jobs scope & key deliverables?

• Main focus is customer satisfaction.
• You will secure that our customers know as much as possible regarding their shipments, our stock levels, stock movements between warehouses, and develop new improved ways of supporting our customers. In English within the organization, and in Scandinavian with our customer base.
• Building relationship with both our team as well as our customers to make sure we are all aligned with the right products at the market through forecasts and following up with statistics together with your SCM Team Lead.
• Handling both short time forecast, orders, and price information to our customers. You will monitor our supply situation together with your SCM Team Lead to secure alignment between forecast and orders in SAP and our Supply chain management system.
• You will also within customer service support SENA Climate Solutions management, by following up customer service-related questions and topics.

What do we need for this role?

• We need you to have good knowledge in excel, especially with Pivot and Vlookup since it is helpful in our tasks.
• If you have experience from Order/Logistics/Customs and SAP that is also highly preferred.
• You to be fluent in both Swedish and English.

To succeed in this role, you need to be:

• Structured, efficient, have an eye for details.
• Having good social and communication skills.
• You enjoy customer service and making the customer feel as valued as they are.
• You need to be driven, confident in your abilities, self-going, and mature.

Samsung is a fast moving company so to enjoy working with us you need to be flexible and appreciate working in a higher tempo.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Multilingual Service Desk Analyst to CGI in the Philippines

Kundtjänstmedarbetare
Läs mer Feb 26
Are you ready to embark on an exciting journey and take your career to new heights? If so, we have an exciting opportunity waiting for you in the heart of Manila. Now you have the chance to become a part of our client CGI´s success story—where your ideas and actions make a difference. This is a recruitment for a full-time permanent position, starting as soon as possible. Don´t hesitate, apply today!

Main location (Onsite): Philippines, Metropolitan Manila, Taguig
Employment Type: Full Time

Position Description:
Multilingual Service Desk Analyst

• Norwegian
• Polish
• Danish

Want to expand your experience in one of the world´s largest IT and business consulting services firms?

What you can expect from CGI:

While technology is at the heart of our client´s digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world´s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

About the role:

As a Multilingual Service Desk Analyst, your primary role involves resolving customer issues with a strong focus on exceptional customer service, problem-solving, technical reasoning, and independent judgment to ensure customer satisfaction. You will handle user inquiries and requests through telephone, email, and case tracking systems with professionalism, speed, and precision. Collaboration with local management, colleagues, and clients of all levels is crucial to ensure prompt resolution of customer requests.

• Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
• Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.
• To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the satisfaction of the customer.
• Develop a comprehensive understanding and mastery of all tools.
• Remain updated on products, policy, procedure and other important operational issues.
• Maintain quality standards in accordance with agreed metrics.
• Ensure that all quality deficiencies are corrected in a timely manner for activities in your function.
• To submit necessary service delivery reports.
• Ensure feedback is given to staff manager if process improvement measures can be implemented.
• Other ad hoc assignments

Required qualifications to be successful in this role:

• Proficient in written and verbal communication in the English language and at least one of the below mentioned languages.
• Keen attention to detail.
• Proficient computer and technical skills.
• Solid analytical and problem-solving skills.
• Good process mapping ability.
• Used to working in high pace environments.
• Proactive, service minded and able to multi-task.
• Good communication skills
• Background in IT or Finance or HR is a plus.

Language skills:

• English
• Norwegian, Polish, OR Danish

Sounds interesting?
Looking forward to your application! We process applications continuously, and the position may be filled before the final application deadline.

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Work Within Customer Service

Kundtjänstmedarbetare
Läs mer Jan 23
Are you looking for a new job in the field of Customer Service or Administration? We continuously have interesting new positions with our clients available for you who are looking for new challenges and wants to send in a spontaneous application.

Please note that this is an expression of interest for any future projects that match your qualifications within Customer Service or Administration.

We collaborate with some of Sweden´s most attractive companies.
At MultiMind, we are experts in staffing and recruitment. Today, we collaborate with some of Sweden´s most attractive companies to find just their perfect candidate. Therefore, we are always looking for new employees with different skills within several industries and areas.

Example of positions that appear with our customers:

• Office Assistant
• Back Office
• Customer Service Agent
• Customer Service Professional
• Customer Advisor
• B2B Support Agent
• Administrator
• And other exciting roles

Sounds interesting?

Are interested in working within Customer service or Administration? Please apply now with your resume and you will be contacted when a project matches your qualifications.

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Key Account Manager to Samsung

Key account manager
Läs mer Jun 24
We are currently looking for a Key Account Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period. 

About the company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. 

Purpose of the job:
To maximize short- and long-term sales and profit of the key account and being Samsung´s representative towards the customer in the whole sales process, from initial contract to final service.

KEY ACCOUNTABILITIES:

• Take responsibility and being Samsung representative towards the customer in the whole sales process. From initial contract to final service.
• Update and establish 3 month sales forecast on a weekly basis.
• Fulfilling and over achieving sales budget in both sell-in and sell-out and optimizing channel stock.
• Developing the customer relationship on all levels in the organization and enhancing synergies between all products.
• Monitoring and maintaining healthy levels of trade spend and pricing and enhancing overall customer profitability.

JOB SCOPE:

• Build a long-term relationship with the account and its organization within top management, product management, sales, marketing and purchasing
• Developing the mid to long term business objectives for key account. For large account develop a Joint Business Plan.
• Be responsible for and create event, campaigns, training, sales competitions, shop displays in line with the assigned marketing budgets.
• Secure Sell-in and sell-out and optimal channel stock throughout the whole channel.
• Conduct Market Research on pricing, floor assortment, brands, specs, review competitor´s line up and specs etc.
• Develop pricing and sales program for the Key Account and updating and managing accurate pricing and price lists.
• Making 3 months AP1 forecasting through GSCM system on a weekly basis and assuring customer order receipts accordingly.
• Assuring weekly PSI reporting from the customer.
• Driving process improvement together with the customer such as EDI, CPFR etc.
• Yearly contract negotiation from draft to final signature of the commercial and general terms.
• Monitoring and communicating credit status and financial information of the key account together with the responsible credit controller.
• Managing appropriate claims process of back end conditions, from contract and accrual to final payment.
• Be responsible for reporting and sales administration towards the customer reporting.

About you:

QUALIFICATIONS REQUIRED:

• Upper secondary school. Academic background or other higher education is an advantage

EXPERIENCE:

• At least 3-5 years experience in sales from the electronics industry (supplier and/or retailer).

• A good understanding for channels and a broad experience of this field.

• KAM experience an advantage.

• Proven track record in ability to generate business.

• Good network in the channels as well as the key customers on the market.

SKILLS & ATTRIBUTES:

• Structured and good administrator
• Creative
• Fluent in English
• Understanding of and interest in technical issues
• High level of energy
• Be a doer
• Strong social skills
• Flexible
• Negotiation skills
• Analytical skills

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Work Within Economy

Revisor
Läs mer Feb 13
Are you looking for a new job in the field of economy? We continuously have interesting new positions with our clients available for you who are looking for new challenges and wants to send in a spontaneous application.

Please note that this is an expression of interest for any future projects that match your qualifications within economy.

We collaborate with some of Sweden´s most attractive companies.
At MultiMind, we are experts in staffing and recruitment. Today, we collaborate with some of Sweden´s most attractive companies to find just their perfect candidate. Therefore, we are always looking for new employees with different skills within several industries and areas.

Example of positions that appear with our customers:

• Audit
• Accountant
• Project coordinator
• Business Analyst
• Finance analyst
• Finance Coordinator
• Business Controller
• Payroll
• And other exciting roles

Sounds interesting?

If you are interested in working within Audit, Payroll or maybe Controlling? Please apply now with your resume and you will be contacted when a project matches your qualifications.

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Finsktalande Customer Advisor till Noba Bank

Kundtjänstmedarbetare
Läs mer Apr 24
Vill du bli en del av ett tight, positivt team som sätter kunden i fokus? Just nu söker Nordax Bank i Stockholm efter finsktalande som vill jobba deltid eller helttid i rollen som Customer Advisor. 

Om bolaget:
Nordax bank är Nordens ledande specialistbank som i denna föränderliga värld erbjuder innovativa lösningar som gör skillnad. Banken möjliggör hållbara lösningar och är experter på att se till kundernas behov för att förverkliga kundernas drömmar och planer.

Vad innebär rollen som Customer Advisor?
I den här rollen kommer du att kontakta konsumenter och erbjuda dem hjälp att få bukt med sin ekonomiska situation. Du kommer ha daglig kontakt med kunder främst via telefon och skapa skräddarsydda lösningar för våra kunder baserat på deras unika behov. Du kommer att ingå i ett etablerat team som sitter mot finska marknaden.

Vem söker vi?
Till rollen som Customer Advisor söker vi dig som:
• Är strukturerad, noggrann och har en lösningsskapande inställning.
• Brinner för att hjälpa kunder över telefon.
• Är en lagspelare som trivs i ett team.
• Drivs av att arbeta mot mål och strävar efter att uppnå förbättrade resultat.
• Förutom svenska, behärskar finska i tal och skrift.

Erbjudande:
Om du blir en del av Nordax bank öppnar sig en värld av förmåner och möjligheter. Nordax har en platt organisation där beslutsvägarna är korta, och du får möjlighet att ta ansvar och påverka. Nordax tror på att skapa en positiv arbetsmiljö, och har därför roliga aktiviteter och evenemang för att stärka teamets sammanhållning. Här är det också självklart med en feedbackkultur, där coachande ledarskap är viktigt och där man bryr sig om varandra.

På Nordax får du de bästa förutsättningarna att trivas och prestera på topp i din roll som Customer Advisor i en arbetsmiljö där du kan växa och utvecklas.

Intresserad?
Om du är redo att bli en del av Nordax Banks resa mot att forma framtidens bankvärld, ansök nu och bli en del av ett engagerade team som arbetar för att göra en verklig skillnad i kundernas liv.

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Join Our Team in Data and Cyber Security!

Applikationsutvecklare
Läs mer Jun 19
Are you ready to face new challenges in the dynamic fields of Data Protection and Cybersecurity? We have exciting opportunities awaiting you! Whether you´re seeking your next career move or eager to explore new possibilities, we´re here to help you succeed.

Express Your Interest:
Are you interested in GDPR, DORA, or other data security measures? Let us know! Your application indicates your interest in relevant projects that match your skills. This role emphasizes implementation rather than deep technical expertise.

Partnering with Top Companies:
We connect talent with some of Sweden´s leading companies in Data Protection and Cybersecurity. Join our network to unlock endless possibilities for growth and success.

Explore Exciting Positions:

• Data Protection Officer (DPO)
• GDPR Compliance Specialist
• DORA Compliance Specialist
• Cybersecurity Analyst
• Data Privacy Consultant
• Cloud Security Specialist
• Security Operations Center (SOC) Analyst
• Risk and Compliance Manager
• Incident Response Specialist
• Security Architect
• IT Auditor
• Information Security Consultant
• Security Awareness Trainer
• Industrial Control Systems (ICS) Security Specialist
• Threat Intelligence Analyst
• And many more!

Apply Now:
Ready to take the next step in your Data Protection and Cybersecurity career? Submit your resume today, and we´ll reach out to you as soon as a matching project comes along.

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Channel Marketing Lead - Samsung Mobile

Marknadskommunikatör
Läs mer Jun 13
We are currently looking for a Channel Marketing Lead (Mobile) to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting ASAP - until further notice

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence – and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As a Channel Marketing Lead, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

You will be responsible for:

• Creating marketing business planning with key partners in partnership with Key Account Managers for selected customers (resellers and customers)
• Optimizing Samsung brand presence with reseller; ATL, BTL, CRM, homepage and in-store with dedicated customers for our products within MX Division; Smartphone & Connected Devices.
• Be responsible for marketing business planning with key operators and customers: yearly, quarterly channel and monthly activation planning with customer and sales.
• Be responsible for understanding the business strategy for the given customers and operators as well as key consumer and shopper strategies.
• Together with sales set the omni-channel strategy and secure best presence and mix of activation for given product groups and customers. Ownership of Samsung branded presence online and in-store in given reseller.
• Planning of fixed installations, as well as secure share of voice for branded retail, as well as ROI.
• Work with MX teams and organize and execute work needed to reach existing and new customers.

The Channel Marketing Lead will be responsible for channel marketing and sales driven activation as well as for bringing concepts to the major sales channels. This includes responsibility for ensuring sell-through activation in the channels/stores where Samsung products are represented and sold.
Co-hosted events are other areas where the CML will be responsible for planning and execution.

Qualifications and Experience:

• University degree within marketing and communication.
• Fluent in Swedish & English, both verbally and written.
• Minimum 3 years´ of experience within Customer/Channel Marketing roles measured on sell-out growth
• Media and customer campaign planning experience
• B2C experience is a merit
• Customer joint sell-out 360 planning, execution & review
• Customer channel integration & sales maximization
• ROI understanding
• Experience from local media landscape
• Understanding of local consumer journey Traffic generation/conversion driven marketing experience
• Branded Retail development experience

Samsung is a highly dynamic company in a fast-moving industry, so there are many opportunities to grow and develop! In order to enjoy working with us you must be a doer and a person who appreciate tempo, change and take own initiatives. You need to be open to new ideas and new ways of thinking. No day is like the other here at Samsung, and we want you to be curious, to see the opportunity in fast and sometimes unexpected changes.
Samsung Nordics is a multicultural company with people from all over the world. This is one of our greatest strengths since it makes us a team with very varied knowledge and experiences. But despite our differences, we all have one thing in common – and that is our pursuit for innovation. We work to address some of the issues that society faces in the Nordics, and we believe that our innovative technology can be a force of good helping us with this.

Sounds interesting? 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Business Controller For a leading retail company

Controller
Läs mer Jun 13
We are now looking for a Business Controller with an interest in and understanding of Technology. This is a consultancy opportunity with a one year contract starting as soon as possible.

About Client:

Our client is a Swedish multinational clothing company headquartered in Stockholm. They operate in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions. It is the second-largest global clothing retailer. The company makes its online shopping available in 33 countries.

As Business Controller, you will collaborate and work closely with stakeholders and other senior leaders within and outside Business Tech. A central part of the role will be to guide and support your units and to contribute to continuous improvement. Your main focus is to enable and encourage a sound business mindset for the invested funds to maximize business value in line with company objectives, while ensuring good control and knowledge of our spend.

As a Business Controller, you´ll be an integral part of a collaborative team working closely with fellow controllers on a daily basis. We are looking for someone whose communication style is clear, inspiring and inclusive and who can effectively influence, empower and motivate others. In addition, you will contribute to a positive workplace where honest feedback is encouraged and appreciated. You should enjoy working in a changing environment and approach improvements and new ways of working with an open mind.

Furthermore, you will:

• Be responsible for the execution of budgeting, forecasting and reporting for your units and consolidate financial reporting for Business Tech
• Manage monthly cut activities
• Support with analysis and guidance for strategic decisions and how to implement them
• Monitor and secure specific financial flows (recharge costs, invoices, accruals)
• Ensure data quality in relevant systems and sources
• Participate in the work to continuously optimize our budgeting and forecast processes
• Undertake analysis and investigations which contribute to business impact and cost consciousness
• Inform and educate Business Tech leaders on financial planning and follow-up
• Support and control the purchase processes including invoice handling and agreements
• Be involved all the way from analysis and setting short-term goals to follow-ups and building long-term strategies and challenging the way we do business.
• Have leadership ability, entrepreneurial spirit and a strategic mindset
• Have a genuine curiosity and interest in technology as well as numbers

Qualifications:

We believe you are flexible, pragmatic and able to work in an environment that is not yet formalized. We believe that you have the ability to support the business with a clear customer focus in mind and the ability to challenge and act independently, take own initiatives and lead the way – always striving to find the best way forward and with a strategic mindset. You are structured, analytical, and passionate about people. You understand and embrace agile ways of working and incorporate them into our daily work. You are a true team player and believe in a culture of collaboration, transparency, and trust.

Furthermore, we believe you have:

• Minimum 3 years of experience of a similar Controller role, preferably in a global company
• Academic degree in business, engineering or equivalent area
• A solid understanding of financial principles and practices
• Ability to facilitate constructive communication, collaboration, and knowledge-sharing between different stakeholders
• Strong analytical and problem-solving skills and able to find solutions in complex situations and involve and influence various stakeholders
• Proficiency in financial tools and software such as Excel, Pbi, SAP etc.
• Ability to challenge status quo and ways of working
• Ability to inspire and come up with new ideas
• Ability to prioritize and focus on what is important

Sounds interesting?

If you possess the required skills and experience, we invite you to apply. Please note that ongoing screening will take place, and the position might be filled before the application deadline.

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Explore Opportunities in SW Development, IT, Security& Network

Systemutvecklare/Programmerare
Läs mer Maj 13
Join Our Team in Software Development, Information Technology (IT) , Security, and Network!

Ready for a new challenge in the dynamic fields of Software Development, IT Security, and Networks? We´ve got exciting opportunities! Whether you´re seeking your next adventure or eager to explore new horizons, we´re here to make it happen.

Express Your Interest:
Are you passionate about Software Development, Information Technology (IT), Security and Networks? Let us know! By sending in your application, you´re expressing interest in future projects that align with your skills and qualifications.

Partnering with Top Companies:

At MultiMind, we´re dedicated to connecting talent with some of Sweden´s most renowned companies in Software Development, IT Security, and Network. Join our network and unlock endless possibilities for growth and success.

Explore Exciting Positions:
From Software Engineers to Cybersecurity Analysts, we´ve got a diverse range of roles available. Check out some examples:

• Software Developer (Frontend, Backend, Full-Stack)
• IT Security Specialist
• Network Engineer (LAN/WAN, Cisco, Juniper)
• DevOps Engineer
• Systems Administrator
• Cybersecurity Consultant
• Penetration Tester
• Database Administrator
• Cloud Architect
• IT Support Specialist
• UI/UX Designer
• Business Intelligence Analyst
• QA Engineer
• IT (Project Manager, Analyst)
• And many more!

Apply Now:
Ready to take the next step in your Software Development, IT Security, and Network career? Submit your resume today, and we´ll reach out to you as soon as a matching project comes along.

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Sales Incentive Control (SCI) Analyst

Säljassistent
Läs mer Jun 11
We are currently looking for a Sales Incentive Control (SCI) Analyst to an exciting opportunity with our client Samsung! This is a two year consultancy opportunity starting ASAP (with the possibility to extend).

About the Company: 

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the Role: 
As Sales Incentive Control Analyst, you will have an integral part in connecting our business strategies/deals with the actual customer performance, and make sure our customer´s validation and payment is done in an efficient and timely way.

Why join our team?
Sales Incentive Control team consists of 10 analysts and belongs to Business Control department, supporting the group´s mission to optimize sales, find cost efficiency and improve profit. Our mission is to ensure all the contracted commercial terms and non-contracted sales deals/campaigns are validated based on customer´s performance accurately and timely. We are working tightly with our internal Sales & business divisions, as well as our customers; supporting internal and external stakeholders with clear guidance on the processes, and having good control on actual pending issues and KPIs; We have also good collaboration with our BI team who provides well-maintained database and systems to support our complex validation data logic.

Our team drives also various improvement projects with digitalization and visualization in focus to continuously adapt our processes to the dynamic and fast-moving industry.
We are a team with enthusiasm on improvement and efficiency, and at the same time, we have also the highest score (100/100) on team satisfaction (SCI 2023), and we are always willing to support each other.

What will this role achieve & what will your job scope be?
As a Sales Incentive Control Analyst, you will be the owner of your customers with good control on their sales deduction validation, and ensure the validation and settlements are proceeded accurately and efficiently, in which you will develop and maintain good customer relations.
You are the key person that being spider in the web supporting different stakeholders, and providing advices for actual solutions.

The key responsibilities include the following:

• Ensure accurate and efficient sales deduction validation for your customers, act as a cost controlling "gate keeper".
• Good communication with your customers regarding validation result as well as reconcilation process
• Support sales organization with relevant Contract T&C and Deal creation policy guidance, and provide suggestion on actual solutions.
• Support with relevant Audit Risk controlling.
• Data analysis and ad-hoc report
• Support various improvement projects

What do we need for this role?
We would love to work with you who are analytical and accurate, structured, business oriented, and have great communication skills. You will be working with various systems as well as cubes, therefore good skills in excel together with interest and understanding of systems and datasets is essential to succeed in this role. Ideally, you have also work experience within Economics/Finance/Business Admin/Accounting, with relevant bachelor´s degree.

As a person, you have high sense of responsibility; you are open minded and flexible; you are good at working with people, at the same time also feel comfortable to work independently; You are solution oriented, and seeing challenges as opportunities to develop yourself.
You are used to working in a fast-paced environment without compromising the accuracy and quality of your work.

Other beneficial experiences to succeed even further in this position:

• SAP knowledge (or similar ERP systems)
• Working with databases
• Excellent English required, and good knowledge either in Swedish or Korean is a plus
• Experience of working/studying in an international/multi-cultural environment.

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Är du Thai Airways nya Sales Representative/Content Creator

Marknadsförare
Läs mer Jun 7
Är du en dynamisk och drivande person med passion för försäljning och marknadsföring? Vi söker nu en motiverad Sales Representative/Content Creator till Thai Airways team. Denna roll erbjuder en unik möjlighet att arbeta i en snabb och varierad miljö med olika ansvarsområden, från att engagera sig med resebyråer till att hantera sociala medieplattformar.

Nyckelansvar:

• Annonsering & Marknadsföring: Utveckla och genomföra kreativa annonsstrategier som når ut på olika kanaler, inklusive sociala medier. Skapa och publicera engagerande innehåll som lyfter Thai Airways varumärke. Planera och strukturera innehållsmässigt material för att säkerställa en konsekvent och attraktiv närvaro på marknaden.
• Byrårelationer: Bygga och upprätthålla relationer med resebyråer, säkerställa effektiv kommunikation och samarbete.
• Administration & Rapportering: Hantera administrativa uppgifter och generera rapporter för att följa upp resultat och framsteg.
• Incentiveavtal: Analysera och utvärdera incentiveavtal för att bedöma deras värde och samarbetsmöjligheter.
• Marknadsanalyser: Genomföra marknadsundersökningar för att identifiera trender och möjligheter.
• Kundkontakt: Vara orädd för att ta kontakt med både nya och befintliga kunder, inklusive hot calls, för att skapa och vårda affärsrelationer.

Kvalifikationer:

Kompetenser

• Stark skriftlig och muntlig kommunikationsförmåga på svenska, med förmåga att uttrycka idéer och skriva kreativt.
• Erfarenhet av att hantera sociala medieplattformar och skapa engagerande innehåll.
• Analytisk förmåga, med erfarenhet av verktyg som Google Analytics.
• Goda kunskaper i Microsoft Office-paketet.
• Förmåga att göra marknadsanalyser och prognoser för att bedöma affärspotential.

Egenskaper

• Självgående och förmåga att lära sig självständigt.
• Noggrann och strukturerad i sitt arbetssätt.
• Entusiastisk, social och en naturlig säljare.

Språk
Flytande i svenska och engelska, både i tal och skrift.

Varför Thai Airways?

Hos Thai Airways blir du en del av ett team som värdesätter innovation och kreativitet. Du får möjlighet att ta stort ansvar och lära dig snabbt i en stöttande miljö. Oavsett om du analyserar marknadstrender eller planerar evenemang kommer dina insatser ha en direkt påverkan på deras framgång.

Intressant?
Är du redo att ta nästa steg i din karriär med Thai Airways? Vi vill gärna höra från dig! Vi hanterar urvalet löpande, så tveka in på att skicka in di ansökan idag

Ansök nu

Är du Thai Airways nya Sales Representative/Content Creator

Marknadsförare
Läs mer Jun 17
Är du en dynamisk och drivande person med passion för försäljning och marknadsföring? Vi söker nu en motiverad Sales Representative/Content Creator till Thai Airways team. Denna roll erbjuder en unik möjlighet att arbeta i en snabb och varierad miljö med olika ansvarsområden, från att engagera sig med resebyråer till att hantera sociala medieplattformar.

Nyckelansvar:

• Annonsering & Marknadsföring: Utveckla och genomföra kreativa annonsstrategier som når ut på olika kanaler, inklusive sociala medier. Skapa och publicera engagerande innehåll som lyfter Thai Airways varumärke. Planera och strukturera innehållsmässigt material för att säkerställa en konsekvent och attraktiv närvaro på marknaden.
• Byrårelationer: Bygga och upprätthålla relationer med resebyråer, säkerställa effektiv kommunikation och samarbete.
• Administration & Rapportering: Hantera administrativa uppgifter och generera rapporter för att följa upp resultat och framsteg.
• Incentiveavtal: Analysera och utvärdera incentiveavtal för att bedöma deras värde och samarbetsmöjligheter.
• Marknadsanalyser: Genomföra marknadsundersökningar för att identifiera trender och möjligheter.
• Kundkontakt: Vara orädd för att ta kontakt med både nya och befintliga kunder, inklusive hot calls, för att skapa och vårda affärsrelationer.

Kvalifikationer:

Kompetenser

• Stark skriftlig och muntlig kommunikationsförmåga på svenska, med förmåga att uttrycka idéer och skriva kreativt.
• Erfarenhet av att hantera sociala medieplattformar och skapa engagerande innehåll.
• Analytisk förmåga, med erfarenhet av verktyg som Google Analytics.
• Goda kunskaper i Microsoft Office-paketet.
• Förmåga att göra marknadsanalyser och prognoser för att bedöma affärspotential.

Egenskaper

• Självgående och förmåga att lära sig självständigt.
• Noggrann och strukturerad i sitt arbetssätt.
• Entusiastisk, social och en naturlig säljare.

Språk
Flytande i svenska och engelska, både i tal och skrift.

Varför Thai Airways?

Hos Thai Airways blir du en del av ett team som värdesätter innovation och kreativitet. Du får möjlighet att ta stort ansvar och lära dig snabbt i en stöttande miljö. Oavsett om du analyserar marknadstrender eller planerar evenemang kommer dina insatser ha en direkt påverkan på deras framgång.

Intressant?
Är du redo att ta nästa steg i din karriär med Thai Airways? Vi vill gärna höra från dig! Vi hanterar urvalet löpande, så tveka in på att skicka in di ansökan idag

Ansök nu

SAP Developers

Systemutvecklare/Programmerare
Läs mer Jun 11
This is a consultancy opportunity with a 6-month contract starting as soon as possible.

About Client:

Our client is a Swedish multinational clothing company headquartered in Stockholm. They operate in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions. It is the second-largest global clothing retailer. The company makes its online shopping available in 33 countries.

Required/Strong Experience in:

• SAP Fiori and SAP UI5 development, deep understanding of Fiori design principles, UI5 framework, Gateway architecture and development tool such as WEBIDE/BAS.
• JavaScript frameworks and libraries, Fiori Elements and Smart Controls, jQuery, HTML5, and CSS.
• Skills in configuring and customizing the SAP Fiori Launchpad, including tile creation, group and catalogue management, and role-based access control.
• Understanding of ABAP on HANA, including Core Data Services (CDS) views for efficient Data Modelling and oData Services.
• ABAP Object-Oriented Programming Techniques.
• API/Integrations Development in SAP(including hands-on knowledge on SAP Int Suite, API Business Hub, etc)
• SAP Enhancements and Extensibility.
• SAP Coding Best Practices of S/4HANA and adherence to Security and Performance of Applications .
• Presentation and Communication skills in English.

Good to Have Skills/Knowledge:

• SAP BTP Knowledge
• ABAP RAP
• Relevant Certifications in SAP S/4Hana.

 

Key Responsibilities and Daily Tasks include:

• Work with cross-functional teams to analyze business requirements and design software solutions that meet requirements.
• Develop, test, and maintain software solutions and SAP Applications/Apps on Portal.
• Troubleshoot and debug software issues, identify root causes, and implement solutions.
• Collaborate with other team members and stakeholders to ensure software solutions are delivered on time and meet quality standards.
• Continuously improve software processes, tools, and methodologies to increase efficiency and effectiveness.
• Keep up-to-date with emerging trends and technologies in SAP Landscape.
• Work and Collaborate with Product Team(s) in Sprint and PI plannings.

Sounds interesting?

If you possess the required skills and experience, we invite you to apply. Please note that ongoing screening will take place, and the position might be filled before the application deadline.

Ansök nu

CX Project Lead To Samsung

Kvalitetskoordinator
Läs mer Jun 4
We are currently looking for a CX Project Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period.

About the Company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

Purpose of the role:
The CX Project Lead is part of the Nordic Customer Satisfaction team and has a key role in securing and optimizing a high-quality Consumer Experience across all touchpoints. Main responsibility is to drive improvement activities along the consumer journey with key focus around Contact Center and Digital Channels. Resulting in an enhanced customer experience to drive loyalty and an efficient customer service with high quality.

Job scope and key deliverables:

• Drive CX focus project implementations strongly connected with Contact Center Operation and digital channels.
• Collaborating with various internal and external stakeholders to ensure the end-to-end management of a project.
• Identify improvement opportunities along the Consumer Journey and Touchpoints.
• Ensure data driven decision making and prioritization.
• Pro-actively work with identifying issues related to customer journey and establish improvement projects.

Role Tasks:

• Be the Project Lead champion in CS. Secure Consumer Satisfaction as the number 1 priority.
• Ensure successful deliveries of CX Projects. Monitor and follow the status and results of the projects.
• Analyze performance and bring insights of areas that need improvement
• Ensure regular reporting and communication about findings and discuss possible solutions with Touchpoint (TP) owners.
• Agreed actions should be documented in "Location/file/process to be agreed" with full background described
• Progress of actions and insights should be followed up regularly with the TP owners and progress reporting to the CS Director and BD
• Identify improvement and business opportunities and share findings with the organization
• Measure performance of contributing initiatives.
• Inform and keep the team up to date with the latest relevant insights. Work with relevant stakeholders define actions to address the topic or opportunity.

What makes this role interesting for a candidate?
At Samsung we deliver a superior experience every time, by providing the customer solution effortlessly with innovation to drive retention and sales. It´s the small details that makes the major changes. By working together and focusing on the end-to-end Customer Journey we work together to constantly improve the Customer Experience.

Main competence:

• Leading & Deciding
• Takes control and exercises leadership. Initiates action, gives direction
• Organizing and Executing
• Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Interacting and Presenting
• Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.
• Adapting and Coping
• Adapts and responds well to change. Manages pressure effectively and copes with setbacks.

Most relevant previous work experience:

• At least 3 years within Project management
• Contact Center experience

Required language skills:

• Fluent in English
• Other Nordic languages are meritorious but not a requirement

Required travel days (a span) per month:

• 4-6 times per month in the beginning, will decrease by time.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

Ansök nu

Marketing automation and Project lead

Projektledare, IT
Läs mer Jun 19
We are currently looking for a Marketing automation and Project lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting ASAP.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

As Marketing automation and Project lead, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Job scope and key deliverables:

Samsung is seeking an experienced Marketing Automation and Project Lead to drive, coordinate, and execute initiatives with speed and excellence. One key responsibility will be to define, develop, and lead Marketing Automation and various projects within the CRM team for Samsung Nordics. These initiatives aim to enhance retention, loyalty, and sales, working closely with the CRM team and other internal stakeholders. The other key responsibility is to initiate and lead CRM projects focused on innovation, process efficiency and data driven approaches. This position is based in our Kista office.

Strategic Leadership in Marketing Automation: Oversee the planning, execution, analysis, and continuous improvement of CRM marketing automation processes.

Proactive Innovation: Align with stakeholders and generate new ideas for marketing automation journeys, ensuring regular testing and benchmarking to drive continuous improvement. A CRM Specialist will support operational tasks.

Stakeholder Collaboration: Work closely with internal and external stakeholders, including agencies and Samsung headquarters.

Data Analysis and Reporting: Manage dashboard tools to create weekly and monthly reports, analyze results, and present actionable improvements to achieve KPIs.

Project Management: Lead CRM projects focused on innovation, process efficiency, data-driven approaches, and new tool implementations, both locally and in coordination with our European office and headquarters in Korea.

Cross-Functional Collaboration: Align with stakeholders and collaborate with other functions such as Category Marketing, Loyalty, eCommerce, Performance Marketing, and HQ/EO.

This role requires a strategic mindset, excellent project management skills, and the ability to work effectively in a dynamic environment.

Role Tasks:

Samsung Electronics Nordic is moving fast to further develop its overall digital marketing capacity. The aim is to provide best in class digital marketing communications to end consumers by delivering engaging, relevant, and timely content to increase the customer experience. In order to reach this objective, new digital tools are being implemented, as the focus on data driven marketing is greater than ever before.

As the CRM Marketing Automation and Project Lead at Samsung, you will define, lead, and execute the Marketing Automation strategy. Your role involves ensuring that marketing automation supports the acceleration of cross-channel data-driven marketing efforts. Collaborating with a CRM specialist, you will oversee campaign execution, content management, segmentation, project leadership, and campaign outcome analysis to drive continuous improvement.

You will also take a leading role in defined CRM projects, responsible for both strategy and execution, including implementing new tools, improving processes, and managing initiatives at both local and HQ levels. Proficiency with digital platforms and experience with CRM systems are essential, as managing complex data-driven projects will be a primary focus.

What makes this role interesting for a candidate?

Are you interested in CRM and data driven marketing, wanting to continue driving Samsung into the future? Working in our CRM team, you will play a key part in developing and improving the great Samsung Experience to our end consumers.

Main competence:

Organizing and Executing:
Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Interacting and Presenting:
Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.

Analyzing and Interpreting:
Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing.

Supporting and Co-operating:
Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organization.

Most relevant qualifications, education, and training:

• Extensive experience in CRM, data analysis, and a data-driven approach.
• Strategic expertise in Marketing Automation.
• Proficiency in using dashboards, such as QlikSense, to develop segmentation strategies and generate insights.
• Ability to thrive in a fast-paced environment and consistently strive for excellence in delivery and execution.
• Bachelor´s degree in Business Administration, Marketing, or a related field.
• Experience working with CRM in a global company.

Most relevant previous work experience:

• Over 4 years of direct experience in CRM marketing and marketing automation.
• Strategic expertise in CRM, project management, and implementation.
• Proficient in analytics and testing, leveraging insights for continuous process improvement.
• Proven experience in stakeholder management, preferably within large organizations.
• Strong background in project management.

Required language skills:

Fluency in English & Swedish

Sounds interesting? 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

Ansök nu

Key Account Manager to Samsung

Key account manager
Läs mer Maj 21
We are currently looking for a Key Account Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period. 

About the company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. 

Purpose of the job:
To maximize short- and long-term sales and profit of the key account and being Samsung´s representative towards the customer in the whole sales process, from initial contract to final service.

KEY ACCOUNTABILITIES:

• Take responsibility and being Samsung representative towards the customer in the whole sales process. From initial contract to final service.
• Update and establish 3 month sales forecast on a weekly basis.
• Fulfilling and over achieving sales budget in both sell-in and sell-out and optimizing channel stock.
• Developing the customer relationship on all levels in the organization and enhancing synergies between all products.
• Monitoring and maintaining healthy levels of trade spend and pricing and enhancing overall customer profitability.

JOB SCOPE:

• Build a long-term relationship with the account and its organization within top management, product management, sales, marketing and purchasing
• Developing the mid to long term business objectives for key account. For large account develop a Joint Business Plan.
• Be responsible for and create event, campaigns, training, sales competitions, shop displays in line with the assigned marketing budgets.
• Secure Sell-in and sell-out and optimal channel stock throughout the whole channel.
• Conduct Market Research on pricing, floor assortment, brands, specs, review competitor´s line up and specs etc.
• Develop pricing and sales program for the Key Account and updating and managing accurate pricing and price lists.
• Making 3 months AP1 forecasting through GSCM system on a weekly basis and assuring customer order receipts accordingly.
• Assuring weekly PSI reporting from the customer.
• Driving process improvement together with the customer such as EDI, CPFR etc.
• Yearly contract negotiation from draft to final signature of the commercial and general terms.
• Monitoring and communicating credit status and financial information of the key account together with the responsible credit controller.
• Managing appropriate claims process of back end conditions, from contract and accrual to final payment.
• Be responsible for reporting and sales administration towards the customer reporting.

About you:

QUALIFICATIONS REQUIRED:

• Upper secondary school. Academic background or other higher education is an advantage

EXPERIENCE:

• At least 3-5 years experience in sales from the electronics industry (supplier and/or retailer).

• A good understanding for channels and a broad experience of this field.

• KAM experience an advantage.

• Proven track record in ability to generate business.

• Good network in the channels as well as the key customers on the market.

SKILLS & ATTRIBUTES:

• Structured and good administrator
• Creative
• Fluent in English
• Understanding of and interest in technical issues
• High level of energy
• Be a doer
• Strong social skills
• Flexible
• Negotiation skills
• Analytical skills

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

Ansök nu

Work with Supply Chain, Logistics and Purchasing

Logistiker
Läs mer Apr 26
Are you looking for a new job in the field of Supply Chain, Logistics or Purchasing? We continuously have interesting new positions with our clients available for you who are looking for new challenges and want to send in a spontaneous application.

Please note that this is an expression of interest for any future projects that match your qualifications within Supply chain, Logistics and Purchasing.

We collaborate with some of Sweden´s most attractive companies.

At MultiMind, we are experts in staffing and recruitment. Today, we collaborate with some of Sweden´s most attractive companies to find just their perfect candidate. Therefore, we are always looking for new employees with different skills within several industries and areas, especially within supply chain.

Example of positions that appear with our customers:

• Supply Chain Manager
• Supply Chain Planner
• Supply Chain Coordinator
• Order Administrator
• Logistics Assistant
• Logistics Coordinator
• Logistics Manager
• Demand Planner
• Production Planner
• Project Manager
• Buyer
• Procurement Coordinator
• And other exciting roles

Sounds interesting?

If you are interested in working within Supply Chain, Logistics and Purchasing? Please apply now with your resume and you will be contacted when a project matches your qualifications.

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Ekonomiassistent till Thai Airways!

Ekonomiassistent
Läs mer Apr 17
Letar du efter en spännande roll inom ekonomi? Vi söker nu en engagerad Ekonomiassistent till Thai Airways på deras kontor i Stockholm. Som en del av deras team kommer du att hantera en mängd olika uppgifter, inklusive BSP-hantering, kund- och leverantörsbetalningar samt bokföring. Om du är noggrann, strukturerad och har erfarenhet inom ekonomi, är detta en fantastisk möjlighet för dig. Sök idag och bli en del av Thai Airways dedikerade team!

Om Rollen:

Som Ekonomiassistent kommer du att vara en av två i teamet på kontoret i Stockholm. I denna roll kommer du att ha en mängd olika ansvarsområden och det är viktigt att du är bekväm med att hantera många olika arbetsuppgifter. Dina arbetsuppgifter kommer bland annat att vara att:

• Hantera BSP (resebyråförsäljning) för Sverige, Finland och Estland
- Lokal kontakt och hantering av IATA/BSP-ärenden
• Hantera försäljning av egna biljetter i Sverige
• Hantera Accounts Receivable
- Bearbeta insättning för kreditkortsförsäljning
• Hantera Accounts Payable
- Utbetalning – leverantörsfakturor, reglering av krav
- Ersättning – reseorder, personalutgifter
• Bokföring och kontroll av budgetanvändning
- Kontor, Arlanda Flygplats, Frakt
• Hantera statusuppdateringar i Qbis
• Hantera månatliga avstämningar
- General Ledger-konton för Sverige, Finland, kundkonton, leverantörskonton, bankavstämningar
• Hantera administrativa uppgifter

Din Profil:

Som person ser vi att du är en noggrann och självklart gillar siffror. Du uppskattar även variation i arbetet och har lätt för att hitta lösningar på problem som uppstår. Vi ser också att du är strukturerad, flexibel och prestigelös. Utöver detta har du även dessa kvalifikationer:

• Tidigare erfarenhet från branschen (resebyrå eller flygbolag) 
• Flytande engelska i både tal och skrift
• Förståelse för svenska språket, t.ex. förmåga att läsa och förstå svenska myndighetsdokument.
• Mycket goda kunskaper i Excel
• Tidigare erfarenhet av SAP är ett plus
• Utbildning är inte avgörande; din personlighet och inställning är det viktigaste

Låter det intressant?

Om du tycker att detta låter intressant vill vi gärna att du söker! Vi kommer att hantera alla ansökningar löpande, vilket betyder att tjänsten kan komma att tillsättas innan sista ansökningsdag.

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Web Analyst for a leading retail company

Systemanalytiker/Systemutredare
Läs mer Maj 20
This is a consultancy opportunity with a 6-month contract starting as soon as possible.

Are you passionate about leveraging data to drive business insights and enhance customer experiences? Do you thrive in dynamic environments where innovation and collaboration are at the forefront? If so, we have an exciting opportunity for you!

About Client:

Our client is a Swedish multinational clothing company headquartered in Stockholm. They operate in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions. It is the second-largest global clothing retailer. The company makes its online shopping available in 33 countries.

 

Job description:

In the Business tech world we call it data analyst but I would say we need more of a web analyst.

Responsibilities and tasks:

1. Website Performance: Web analysts focus specifically on analyzing website traffic, user behavior, and performance metrics.

2. User Experience Optimization: They analyze user journeys and interactions on websites to optimize user experience and conversion rates.

3. Designing, implementing, and analyzing A/B tests.

4. Continuous Optimization: Web analysts are involved in a continuous optimization process, where they iterate on A/B tests to improve website performance continually. They learn from past experiments and apply insights to future tests, contributing to the overall enhancement of user experience and conversion rates.

5. Proactively identifies areas where data is missing or inaccurate in order to do trustworthy and understandable analysis

6. Work closely in the product team with designer and product manager (and other team members) to identify areas on improvements and guide in proritization and UX design decisions

7. Tools Mastery: Web analysts are adept at using web analytics tools like Google Analytics, DEP in H&M, Optimizely, content square,

Required cloud certification: No

 

Sounds interesting?

If you possess the required skills and experience, we invite you to apply. Please note that ongoing screening will take place, and the position might be filled before the application deadline.

We look forward to welcoming a talented Data Engineer to our client´s team!

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Junior Growth Lead - EPP (Enhanced Partnership Program)

Marknadskonsult
Läs mer Maj 17
We are currently looking for a Junior Growth Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity with a contract starting as soon as possible.

Help Us Create What Can´t Be Done
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As EPP Growth Lead, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Why join our team? / A message from our team!
Do you have a passion for Digital Sales? Do you strive to find solutions for unprecedented problems? Do you want to work in a dynamic, young, and multicultural environment? We do.
Join our fast-paced team and Do What Can´t Be Done!

What will be your key deliverables?
Samsung Nordic e-commerce operation is looking forward to strengthening the team with an EPP Growth Lead.
The EPP Growth Lead will be part of the Nordic Digital Team and will play a key role in driving awareness, conversion, and sales in Samsung.com.
As an EPP Growth Lead you will be responsible for sales and revenue growth in the closed channels dedicated to employees, memberships, and other B2B2C clusters, leading development projects and the daily operation.

What will be the jobs scope?
• Support senior EPP Growth Lead in all execution and admin work related to prospecting and onboarding new partners.
• Assist and coordinate the asset creation and asset management for partners´ marketing campaigns as well as on site communication.
• Drive collaboration and communication & secure consensus among stakeholders inside and outside the D2C team.
• Own the commercial execution for all MX product categories.
• Help generate leads and prospecting new partners.
• Optimize the customer journey for our EPP customers while focusing on scalability.
• Localize European and Global best practices to deliver best in class results.
• Evaluate the result of each promotion and update future plans according to the findings.

What do we need for this role?
• 2+ years´ experience of working with E-commerce Marketing & Sales.
• Ability to interrogate local market plans to ensure they are best in class and deliver against both brand and commercial objectives.
• Strong project management skills and confident in working with both local and global stakeholders.
• Good negotiation skills with external partners and 3rd party agencies.
• Result-oriented mindset that challenges the status quo by implementing and creating never-done-before projects.
• Strong commercial acumen and attention to details.
• Proactive and ready to embark in new projects and tackle new challenges
• Experience in handling multiple projects at the same time, with short deadlines.
• Great communication skills and the ability to build new relationships.
• Fluency in English and ideally one Nordic language.

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

Sounds Interesting?
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Database Designer and Administrator

Servicetekniker, elektronik
Läs mer Jan 12
Join our client´s Group IT department as a Database Designer and Administrator! This pivotal role involves leading the Platform DevOps team in the dynamic fields of machine learning and AI capabilities.

 

About our client:
Our client is Sweden´s leading aerospace and defense company, where innovation meets excellence. They have been at the forefront of pioneering technologies for over eight decades. Empowered by their 20,000 talented individuals, they constantly push the boundaries of technology to create a safer, sustainable, and equitable world. With a focus on meeting evolving needs, they stand as a symbol of innovation and integrity to enhance global security.

Key Responsibilities:

Drive innovation in Data and Analytics Capabilities.
Collaborate on integrating cutting-edge technologies: Apache Spark, Delta Lake, Delta Sharing, Python, and/or Scala.
Ensure compliance with secrecy standards.

Skills Required:

Proficiency in MACHINE LEARNING.
Experience with Apache Spark, Delta Lake, Delta Sharing, Python, and/or Scala.
Excellent communication and English skills – verbal and written.

Why Join Us?

Be a leader in Platform DevOps for ML and AI.
Contribute to the growth of Data and Analytics Capabilities.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoing, and the position might be filled before the application deadline.

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Data Engineer for a leading retail company

Systemutvecklare/Programmerare
Läs mer Maj 6
This is a consultancy opportunity with a 6-month contract starting as soon as possible.

Are you passionate about leveraging data to drive business insights and enhance customer experiences? Do you thrive in dynamic environments where innovation and collaboration are at the forefront? If so, we have an exciting opportunity for you!

About Client:

Our client is a Swedish multinational clothing company headquartered in Stockholm. They operate in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions. It is the second-largest global clothing retailer. The company makes its online shopping available in 33 countries.

Job Description:

As a Data Engineer within AIAD EDB - DATA SALES 360 team, you´ll play a pivotal role in harnessing the power of data to drive business growth and innovation. You´ll be responsible for designing, implementing, and maintaining scalable data solutions on Google Cloud Platform (GCP).

Here´s what you´ll bring to the table:

• Expertise in GCP: You´ll demonstrate proficiency in GCP, particularly focusing on data-related services such as BigQuery, Dataflow, and Dataproc, enabling seamless data processing and analysis.
• Proficiency in : Your strong command over will empower you to extract valuable insights from our data repositories efficiently.
• Programming Skills: You´ll showcase proficiency in one or more programming languages, with a preference for Python, to develop robust data pipelines and applications.
• Database Design and Data Modeling: Your expertise in database design and data modeling will ensure that our data infrastructure is optimized for performance and scalability.
• DevOps and CI/CD: You´ll leverage your expertise in DevOps practices, Terraform, and CI/CD pipelines to automate deployment processes and streamline development workflows.
• Agile Way of Working: Experience with the Agile methodology will enable you to collaborate effectively with cross-functional teams and adapt to changing business requirements seamlessly.
• Bonus Skills: Familiarity with Kafka, Azure Service Bus, Airflow, and DBT will be a significant advantage, enhancing our capabilities in data streaming, orchestration, and transformation.
• Required Cloud Certification: GCP Certification is a must-have to demonstrate your proficiency in Google Cloud Platform.

Sounds interesting?

If you possess the required skills and experience, we invite you to apply. Please note that ongoing screening will take place, and the position might be filled before the application deadline.

We look forward to welcoming a talented Data Engineer to our client´s team!

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Suomenkielinen Asiakasneuvoja Noba Bankille

Kundtjänstmedarbetare
Läs mer Feb 22
Haluaisitko olla osa ammattitaitoista ja positiivista tiimiä, joka asettaa asiakkaan keskiöön? Nordax Bank etsii Tukholmassa suomenkielisiä asiakasneuvojia. Etsitpä sitten osa-aikaista tai kokopäiväistä työtä, meillä on paikka sinulle.

Yrityksestä:

Nordax Bank on Pohjoismaiden johtava erikoispankki, joka tarjoaa innovatiivisia ratkaisuja yksityishenkilöille niin Pohjoismaissa kuin muuallakin Euroopassa. Nordax Bank tarjoaa asiantuntevia ja kestäviä ratkaisuja asiakkaidensa unelmien toteuttamiseksi.

Työ asiakasneuvojana:

Tässä roolissa otat yhteyttä kuluttajiin ja tarjoat heille apua taloudellisen tilanteen hallitsemiseen. Olet päivittäin yhteydessä asiakkaisiin pääsääntöisesti puhelimitse, ja räätälöit ratkaisuja asiakkaiden tarpeiden perusteella. Olet osana vakiintunutta tiimiä, joka työskentelee Suomen markkinakentällä.

Ketä etsimme?

Etsimme asiakasneuvojan rooliin henkilöä, joka:

• On järjestelmällinen, tarkka ja ratkaisukeskeinen
• Palaa halusta auttaa asiakasta
• On joukkuepelaaja, joka viihtyy tiimissä.
• Motivoituu tavoitteiden saavuttamisesta ja pyrkii parantamaan tuloksia
• Hallitsee suullisesti ja kirjallisesti sekä suomen- että ruotsinkielen

Edut:

Nordax Bankissa työskennellessäsi sinulle avautuu laaja kenttä etuja sekä mahdollisuuksia.
Olemme varma organisaatio, jossa yhteydet päätöksentekijöihin ovat lyhyet, ja saat mahdollisuuden ottaa vastuuta sekä vaikuttaa asioihin.
Uskomme miellyttävän työympäristön luomiseen, ja siksi tarjolla onkin hauskoja aktiviteetteja sekä tapahtumia tiimihengen vahvistamiseksi.
Nordax Bankilla myös palautteenanto on luontevaa, ohjaava johtaminen tärkeää ja ihmiset välittävät aidosti toisistaan. Osa-aikaisena työntekijänä voit myös halutessasi työskennellä täysin etänä (edellyttää asumista Ruotsissa).

Nordaxilla saat mahtavat edellytykset menestyä ja suoriutua roolissasi asiakasneuvojana työympäristössä, jossa voit kasvaa sekä kehittyä.

Kiinnostuitko?

Jos olet valmis liittymään osaksi Nordaxin matkaa kohti tulevaisuuden pankkimaailman luomista, hae nyt ja tule osaksi tiimiä, joka työskentelee omistautuneesti muutoksen tekemiseen asiakkaidensa elämässä.

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Business Analyst to Samsung

Verksamhetsanalytiker
Läs mer Apr 24
We are currently looking for a Business Analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a 2-year contract starting as soon as possible with the possibility for an extension. 

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

Purpose of the Job: 

As Business Analyst you will be responsible for systemizing business processes with focus on increasing effectivity. You will be responsible for doing gap analysis, follow up with internal stakeholders, testing and implementation. You will also give workshop/presentations to different operational teams to help them to use the systems effectively.

Key Deliverables: 

•  Identify process improvement opportunities in close collaboration with business representatives
• Translate business requirements into process and system specifications, data flows and implementation roadmaps
• Create concept reports/dashboards and data models
• Collaborate with the development team to communicate business requirements, data models and architectural decisions
• Analyze, identify and implement process improvements within business processes mentioned above by sales divisions and customer
• Analyze different kinds of data to improve and support daily operation 
• Secure high level of accuracy (quality) in internal systems.
• Develop and maintain good customer relations and pro-actively drive improvement of business process with customers through workshops and meetings.
• Drive and coordinate new projects with all liaisons in a positive and constructive manner.

Your Profile:

Qualifications:

• Master degree (Business or Engineering)
• Advanced Excel and Power point skills
• Good understanding of database structures and data modelling
• Fluent in English

Experience:

• At least 5+ years of working experience working with business analysis/informatics within a fast-paced and complex business setting
• ERP system experience, preferably from SAP
• Project lead- and coordination experience
• Experience in Microsoft technologies (SSIS, SSAS) is a plus
• Experience in Qlik Sense
• Background within Supply Chain Management, Logistics or as business Analyst
• Experience from basic data integration work like SSIS framework
• Experience in environment with many different systems

Skills:

• Executor/"Do:er"
• The ability to communicate and interact effectively within the company across different functions is required
• The ability to multi-task, organize and manage multiple tasks and prioritize effectively
• Excellent English verbal and written communication skills
• Flexible, logically minded and tolerant with problem solving skills
• Strong analytical skills
• Well presented and professional with strong customer focus. • Structured, organized and analytical

Personal Attributes: 

• High involvement
• Speed and endurance in operational work
• The ability to communicate and interact effectively
• Team spirit
• Self-driven who take own initiatives
• Able to prioritize and handle peaks in volume
• Able to handle and analyze numbers and data
• Able to identify opportunities for improvement and suitable solutions
• Able to drive to implementation of changes
• Service minded but with ability to say no if needed

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Exciting Opportunity for Compliance and Audit Professionals

Systemutvecklare/Programmerare
Läs mer Apr 23
Join our esteemed client in a vital role where you´ll ensure compliance and drive audit processes. This one-year consultancy contract begins on June 1st. Apply now!

About the company:

The company is a leading global technology company that has stood for technical excellence, innovation, quality, and reliability for over 170 years. With operations around the world, our focus is on intelligent infrastructure for buildings and distributed energy systems, as well as automation and digitization in the process and manufacturing industries. Our goal is to bridge the gap between the digital and physical worlds to benefit our customers and society

About the Role:

Conducting investigations and leading compliance and audit processes: You´ll be responsible for developing, managing, and optimizing processes to meet both current and future requirement.
Supporting Capability Drivers: You´ll assist in monitoring and ensuring that all requirements are met by our client´s infrastructure deliveries and service.
Compliance with regulatory requirements (FMV): Ensure that all areas of operation adhere to necessary regulatory requirements to safely and efficiently operate their businesses.
Handling defense-related information with requirements for RK2 security clearance.

Requirements:

• Audit and Compliance Expertise: Proficient in audit processes, compliance standards, and regulatory requirements.
• Regulatory Knowledge: Understanding of relevant regulatory requirements, like FMV regulations, ensuring compliance.
• Security Clearance (RK2): Ability to handle defense-related information with RK2 security clearance or willingness to meet security regulations.
• Language Proficiency: Fluent in Swedish and English, both written and verbal.

Security Requirement:

This position necessitates undergoing and being approved according to current security protection regulations.

Sounds interesting?

If you possess the required skills and experience, we invite you to apply. Please note that ongoing screening will take place, and the position might be filled before the application deadline.

We look forward to welcoming a talented Compliance and Audit Professional to our client´s team!

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Retail Marketing Manager to Samsung

Marknadskoordinator
Läs mer Apr 23
We are currently looking for a Retail Marketing Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity with a contract starting as soon as possible.

About the company:

Help Us Create What Can´t Be Done

Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

Purpose of the role:

Lead retail marketing team and Samsungs instore activities across the Nordics to make sure 1) we are visible where it matters 2) our presence in retailers stores are excellent & 3) our investments are optimized in the best way

Job Scope:

• Act as team lead for the retail marketing team and be responsible for daily operations.
• Lead long-term plans & development with retail partners and Samsungs visibility instore.
• Identify and lead consumer insights & analytics related projects such as Mystery shopping, master store list etc.
• Responsible for retail marketing budget and investment negotiations, make sure we use budget in optimal way through the year.
• Lead yearly strategy & budget planning.
• Lead cross-team projects related to instore.

Role Tasks:

Team lead for retail marketing team (2 people), main responsible for retail marketing budget investments, develop and lead Samsung retail strategy within retailers´ stores (plans, negotiations, implementation) and in-charge of Consumer insights as well as analytics related tasks.

What makes this role interesting for a candidate?

Retail is one of Samsungs most important touchpoints where we meet our end-consumers. For us its very important to deliver and an excellent instore environment that represents our brand. If you are a person who loves retail you will love to work with retail at Samsung. You will work with best-in-class products, great colleagues and be a crucial person in our daily operations.

Your profile:

Main competences:

Leading & Deciding – Forceful

• Takes control and exercises leadership. Initiates action, gives direction.

Organising and Executing – Operational

• Plans ahead and works in a systematic and organised way.
• Follows directions and procedures.
• Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Supporting and Co-operating – Enabling

• Supports others and shows respect and positive regard for them in social situations.
• Puts people first, working effectively with individuals and teams, clients and staff.
• Behaves consistently with clear personal values that complement those of the organization.

Enterprising and Performing – Operational

• Focuses on results and achieving personal work objectives.
• Works best when work is related closely to results and the impact of personal efforts is obvious.
• Shows an understanding of business, commerce and finance.
• Seeks opportunities for selfdevelopment and career advancement.

Main areas of responsibility:

• Responsible for Nordic retail marketing.
• Plan total in-store environment in close collaboration with Sales, Product Management and Marketing.
• Present plans and negotiate with external and internal stakeholders.
• Own and optimize retail marketing budget
• Follow up on in-store execution with field force and product trainers to make sure all efforts are aligned
• Project lead towards external agencies

Most relevant qualifications, education and training:

• Strong retail experience and knowledge from retail environment, preferably within different roles and preferably within consumer electronics.
• Natural leader who can motivate and support team.
• An executing "do:er".

Most relevant previous work experience:

• Retail, preferably different roles within consumer electronics.

 

Required language skills:

• Swedish and English Is mandatory.

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

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Chefsassistent till stort energibolag

Ekonomiassistent
Läs mer Apr 24
Vi söker just nu en Chefsassistent för en unik möjlighet till ett El-produktionsbolag i Stockholm. Här har du chansen att ingå i ett högpresterande team där du får möjlighet att utvecklas i ett snabbt växande företag.

Syfte med rollen:

I rollen krävs att du tar ett övergripande ansvar för cheferna i ledningsgruppens administration. Rollen förutsätter flexibilitet och ständig utveckling.

Ansvar och befogenheter:

Rollen innebär krav på helhetssyn, integritet och förståelse för vad ledningens arbete innebär.

Exempel på arbetsuppgifter som kan förekomma:

• Samordna ledningsarbete administrativt
• Planera, koordinera och kommunicera kring chefernas olika åtaganden (kalender, möten och resor, i viss mån även telefon och mail)
• Hantera (kontera och granska) fakturor, resor och reseräkningar åt chefen
• Ansvara för att årsmötesplan tas fram samt agenda och protokollförning
• Förbereda och medverka vid gruppmöten och konferenser
• Ansvara för det praktiska genomförandet av och delta vid arbetsplatsträffar
• Vara det naturliga kontaktfiltret för cheferna
• Vara naturligt stöd för hantering av administrativa system såsom DM, Proves, IFS, SmartID, SD Worx, mallar mm
• Vara delaktig i att underhålla och utveckla samarbetet med partners inom andra enheter
• Delta i utvecklingen av interna verktyg, processer och system som t.ex. delta i och leda projekt och piloter
• Vara behjälplig vid on-och off boarding

Requirements:

Obligatoriska krav:

• Eftergymnasial eller annan utbildning för rollen relevant alternativt tidigare erfarenhet.
• Erfarenhet av arbete med administrativa uppgifter
• Erfarenhet av ansvar för strategiska och operativa frågor, övergripande planering och uppföljning
• God systemvana
• God kommunikativ förmåga och kan uttrycka sig väl i tal och skrift på svenska.
• God digital förmåga.

Meriterande krav:

• Erfarenhet av att driva, hålla ihop och samordna små och större projekt
• Erfarenhet av arbete med fastighetsteknik och/eller energibranschen
• Erfarenhet av sälj och/eller kundbemötande
• Serviceinriktad
• Flexibel
• Kvalitetsmedveten
• Självgående
• Samarbetsförmåga
• Integritet

Övrig information om rollen:

• Personligt ansvarstagande
• Lyhördhet och integritet
• Flexibilitet och samarbetsförmåga internt och externt
• Förmåga att arbeta självständigt, proaktivt och kunna prioritera
• Förmåga att se helhet och utifrån det driva rätt frågor
• Förväntas medverka vid projekt som ligger inom ramen för rollen
• Vana att hantera ad-hoc uppgifter och lösa situationer när de uppstår
• Vana och vilja att arbeta under förändring och utveckling

Låter det intressant?

Då hör vi gärna från dig! Vi behandlar ansökningar löpande och tjänsten kan komma att tillsättas före senaste ansökningsdatum, så vid intresse ber vi dig att ansöka snarast.

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Industry Manager (Advertising) to leading search engine company

Marknadsförare
Läs mer Apr 22
We are looking for an Industry Manager who will partner with big advertising companies to handle their large clients in Sweden. We are looking for someone who can join us from the mid of August 2024 until 12 months.

JOB DESCRIPTION:

• Own one or more customer relationships, as the point of contact for joint business plan development, sales strategy development, pitching, customer relationship growth, and opportunity sizing.
• Fully own opportunities and strategic pitches, and drive activation plans independently.
• Plan for and achieve revenue targets expected for the team.
• Contribute to scoping of customer strategy, managing priorities related to account planning and multi-quarter pipeline.

Challenge:

• Help develop customer strategy with multiple approaches, leveraging data on client performance against target, enabling longer-term opportunities.
• Identify and recommend new processes, procedures, and methods for sales strategy development and opportunity sizing with foresight to anticipate and address future needs.
• Navigate a diverse set of customers from multiple verticals/sub-verticals and proactively develop multiple approaches to pursue and close deals before setbacks occur.
• Lead a key cluster/region initiative by clearly defining scope and OKRs to drive impact outside of the core.
• Share best practices/sales strategy development, and proactively seek cross-market and global collaboration opportunities.

Responsibilities under the direction of Google Manager

Account planning
Develop strategies and tactics for creating account plans in collaboration with internal stakeholders and adjust plans as appropriate.

Build ad knowledge
Continuously build knowledge and stay current in the advertising environment and competitive landscape through required training and other resources, with the goal of becoming a thought leader.

Customer relationship growth
Serve as a strategic partner to one or more customers to build, grow, and maintain high impact and long-lasting relationships with customers by understanding the client´s opportunities and challenges. Share point of view on industry insights, consumer trends, and Google best practices to help strengthen and grow relationships.

Customer relationship management for AE/AM roles
Serve as a strategic partner to one or more customers to manage and analyze customer interactions and data to improve customer service relationships, assist in customer retention, and drive sales growth.

Joint business plan ownership
Create and own joint business plans for one or more customers based upon client business objectives to help create deeper relationships with key stakeholders, and ensure progress is being made against revenue goals.

Navigate Google for customers
Act as the first point of contact for one or more customers/agencies around all key areas (e.g., training, product enhancement, global/regional campaigns). Drive cross-functional effort to identify, escalate, and solve customer issues.

Opportunity sizing
Help identify revenue and growth opportunities within the market and customer. Effectively coordinate with internal stakeholders to determine and drive the sales, revenue growth, potential of opportunities, and marketing efficiency, as well as the incremental investment recommended to achieve customer business outcomes.

Pitching
Help craft and deliver solutions to customers and agencies to achieve customer business objectives and drive revenue growth for Google.

Sales analytics interpretation
Draw interpretable insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analyzes and utilize insights to influence others and drive change.

Sales strategy development
Help identify customer business objectives and set sales strategies for specific markets and customers in collaboration with internal partners (e.g., account managers, product specialists) based on research and understanding of the customer.

SKILLS/EXPERIENCE/EDUCATION:

Consultative skills
Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.

Customer conversations
Ability to utilize open, closed, and leading questioning techniques to understand underlying beliefs, motivations, and causes for behaviors, needs, and desires.

Customer research
Knowledge of the customer´s organization, industry, competition, and end-customers.

Data-driven analysis and reporting
Ability to combine technical and financial data to differentiate and position the value of Google products, services, and solutions to create competitive advantage.

Google sales tools
Knowledge of internal Google tools (e.g., dashboards, customer relationship management tools) that can help provide analysis and optimization insights. This includes staying up to date on the latest tools and how they can add value or uncover new opportunities with customers.

Industry knowledge
Ability to analyze and apply industry, market, and organizational information to strategies and plans.

Operations management strategy
Ability to leverage standards-based business practices to ensure materials, equipment, and technology deliver efficient and effective business outcomes.

Opportunity and pipeline management
Ability to discover opportunities to deliver expanded customer value by effectively managing the pipeline throughout the entire sales/customer lifecycle.

Persuasion skills
Ability to gain commitment to a product, service, or idea from partners, customers, and stakeholders using data and appropriate communication or storytelling methods.

Sales acumen
Ability to use knowledge of the customer´s buying cycle and competitors´ offerings to position and drive the business to the next level.

Sales/partnership strategy and techniques
Ability to establish or adapt sales/partnership strategies by integrating and applying one´s understanding of the customer, competitive intelligence, external trends, and data from lagging/leading metrics. This includes knowledge and application of basic sales/partnership concepts and techniques (e.g., discovery, qualifying individuals, relationship mapping, objection handling, upselling, closing, outreach).

Stakeholder management strategy
Ability to positively influence individuals in a customer´s organization who can help others make a conscious decision on the proposed product, service, or solution.

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Conversion Master Data Analyst to Procter & Gamble

Systemanalytiker/Systemutredare
Läs mer Apr 16
We are currently looking for a Conversion Master Data Analyst to our exciting customer Procter & Gamble. This is a consultancy opportunity, a 6-month contract starting August 1st 2024, with the possibility for an extension.The office is located in Stockholm. 

About the company:

P&G is a fortune 500 company in the FMCG industry. It is the home of iconic, trusted brands that make every-day life a little bit easier. The insight, innovation and passion of their talented teams has helped them to grow to a global company that supports good causes and protects the environment.

About the role:

As a Conversion Master Data Analyst you will be a part of the Initiative Planning Team and you will focus on executing tasks related to new product launches and product changes. In the role you will be working a lot with SAP and Excel, ensuring master data is updated and set up for the readiness for new launches. The role has two different parts to it – one is actively involved in the daily order cycle meaning the mornings normally are focused on making sure orders runs smoothly in the sense of correct set up. The afternoons are focused on making sure new initiatives are setup correctly for coming initiatives and projects. We expect you to have a continuous improvement mind set. We would like you are collaborative, have good social skills and an analytical mindset. The role suits a person who enjoys working with data across different systems.

Key Responsibilities:

• Lead the work to ensure the master data is accurate and timely maintained in the areas of product, customer, billing, and pricing. 
• Be part of the logistics organization which owns the roll-out of new initiatives (products) in the market, with master data and GDSN (Global Data Synchronization Network) publication being your areas of responsibility. 
• Partner with different parts of the supply chain organization, including Initiatives Planning, Business Planning, Supply Planning, Customer Operations, and Customer Service where all has connection to part of your responsibilities within master data. 
• Be part of the process improvements and simplification to support productivity improvements and eliminate waste in the process within your scope. 
• Working independently and with discipline.

Your Profile:

Qualifications:

• BSc or MSc in any discipline, with preference, but not limited to, Science, Technology, Engineering and Mathematics (STEM) and Supply Chain Management degrees.
• Ability to solve problems related to master data set up and Order, Shipping Billing processes - identification of issues through to resolution.
• Uses own initiative to identify, develop and standardize solutions to simplify and improve processes.
• Ability to communicate verbally and in writing and to present material to a diverse audience
• Being used to a fast-paced working environment and collaborative
• Fast learner and strong sense of ownership.
• Full proficiency in English is required 
• Proficiency in Swedish is an advantage but not required 

Technical Skills: 

• Advanced SAP & Excel skills (Pivot Tables etc.) 
• Proficient in Power BI.
• Data Analysis & Troubleshooting - ability to work with large amounts of data sets to understand how to drive the business forward
• Familiarity with Automations / Robotics is an advantage

Interested?
If you are up for the challenge and think it suits you, we´d like to hear from you. Apply today, the position might be filled before the application deadline.

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Revisor sökes till WeAudit, årets framtidsbyrå 2021!

Revisor
Läs mer Apr 25
WeAudit fortsätter att växa och nu söker de ännu en revisor med ett par års erfarenhet inom revision till deras kontor i Stockholm. Detta är en direktrekrytering, tillsvidareanställning där tjänsten är på heltid och med start så snart som möjligt, med reservation för din uppsägningstid.

Om WeAudit
WeAudit har totalt 41 medarbetare som arbetar från fyra olika kontor i Sverige; Stockholm, Göteborg, Eskilstuna och Karlstad/Årjäng. WeAudit i Stockholm består av ett team på 14 revisorer som arbetar tillsammans i fina lokaler på Vasagatan.

Som revisor hos WeAudit kommer du få arbeta med revision och rådgivning åt små- och medelstora företag. Arbetet är självständigt men du arbetar även nära andra revisorer. Du kommer arbeta brett med olika branscher och uppgifter och hos WeAudit får du en riktigt fin möjlighet att utvecklas snabbt. Möjligheterna till att ta eget ansvar kommer tidigt.

Givetvis kommer du att få stöttning på din resa. Dels av WeAudits fantastiska medarbetare och dels genom relevant utbildning. WeAudit som företag satsar mycket på just individuell utveckling och har stort fokus på att skapa förutsättningar för att var och en hos dem ska lyckas i karriären.
Medvind? Motvind? Ett bra lag vänder alla vindar till sin fördel. Att arbeta på WeAudit är att vara delaktig i en mycket jämlik och prestigelös organisation, där alla har en ödmjuk inställning till varandra.
WeAudit vill lyfta varje individs unika egenskaper och olikheter och de tror att det finns en entreprenörsanda i var och en av oss som tillsammans bidrar till vår tillväxt och framgång! De har också en företagskultur där alla behandlas lika.
Därför är det också en självklarhet för WeAudit att deras anställda kan få möjlighet att bli delägare inom tre år.

Kvalifikationer
Har du arbetat med revision i ett par år och vill fortsätta med detta på en nytänkande byrå? Söker du innovativa lösningar utanför boxen? Vill du vara med i WeAudits framgångssaga och växa med företaget? Då tror vi att du är rätt person! Vill du dessutom vara med när WeAudit revolutionerar revisionen och skapar glädje och värde för såväl sina kunder, sig själva, och för samhället, då ska du läsa vidare!

Vid tjänstens tillträde har du:

• 2-4 års erfarenhet inom revision från revisionsbyrå
• Minst en kandidatexamen om 180 hp inom ekonomi
• Goda kunskaper i svenska och engelska i tal och skrift
• Ett stort intresse av att vilja utvecklas inom revision och rådgivning

För att trivas i rollen så bör du även ha en ådra av struktur, vara systematisk och kunna växla relativt snabbt mellan arbetsuppgifter.

Du erbjuds:

• Ett företag som är starkt drivet av sunda värderingar.
• En entreprenöriell miljö med hög utvecklingstakt och branschledande verktyg och processer
• Maxade personalförmåner!

Om du vill läsa mer om WeAudit som företag, hur de jobbar och vad som gör dem unika så gå in på deras hemsida och sociala medier!
https://www.weaudit.se/

Vi ser fram emot din ansökan
Tveka inte på att skicka in din ansökan redan idag för att få chansen att utvecklas inom revison i en entreprenöriell miljö!
Tjänsten kan komma att tillsättas innan sista ansökningsdatum.

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Explore Opportunities in SW Development, IT, Security& Network

Systemutvecklare/Programmerare
Läs mer Apr 12
Join Our Team in Software Development, Information Technology (IT) , Security, and Network!

Ready for a new challenge in the dynamic fields of Software Development, IT Security, and Networks? We´ve got exciting opportunities! Whether you´re seeking your next adventure or eager to explore new horizons, we´re here to make it happen.

Express Your Interest:
Are you passionate about Software Development, Information Technology (IT), Security and Networks? Let us know! By sending in your application, you´re expressing interest in future projects that align with your skills and qualifications.

Partnering with Top Companies:

At MultiMind, we´re dedicated to connecting talent with some of Sweden´s most renowned companies in Software Development, IT Security, and Network. Join our network and unlock endless possibilities for growth and success.

Explore Exciting Positions:
From Software Engineers to Cybersecurity Analysts, we´ve got a diverse range of roles available. Check out some examples:

• Software Developer (Frontend, Backend, Full-Stack)
• IT Security Specialist
• Network Engineer (LAN/WAN, Cisco, Juniper)
• DevOps Engineer
• Systems Administrator
• Cybersecurity Consultant
• Penetration Tester
• Database Administrator
• Cloud Architect
• IT Support Specialist
• UI/UX Designer
• Business Intelligence Analyst
• QA Engineer
• IT (Project Manager, Analyst)
• And many more!

Apply Now:
Ready to take the next step in your Software Development, IT Security, and Network career? Submit your resume today, and we´ll reach out to you as soon as a matching project comes along.

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Infrastructure Support Technician for Aerospace& Defense Company

IT-tekniker/Datatekniker
Läs mer Apr 11
We are currently seeking an Infrastructure Support Technician for a one-year consultancy assignment, which will start immediately.

About the company:

The company is a leading global technology company that has stood for technical excellence, innovation, quality, and reliability for over 170 years. With operations around the world, our focus is on intelligent infrastructure for buildings and distributed energy systems, as well as automation and digitization in the process and manufacturing industries. Our goal is to bridge the gap between the digital and physical worlds to benefit our customers and society.

About the role:
The assignment involves operationally managing and maintaining our client´s Skype for Business solution.

Skills:

• Experience in the operation and management of Lync and Skype.
• One should have deep knowledge of Skype´s functionality and configuration, as well as experience in troubleshooting problems related to Skype. One should also have an understanding of security aspects related to Skype and communication platforms.

Who are we looking for:

• As a person, you need to have good communication skills and be able to communicate with both users and other technical experts. Furthermore, you need to have good problem-solving skills and be able to analyze technical problems and identify solutions. You also need to be self-driven with the ability to take initiative and work independently to succeed in the role.

Sounds interesting?
If you possess the required skills and experience, we invite you to apply. Please note that ongoing screening will take place, and the position might be filled before the application deadline.

We look forward to welcoming a talented Infrastructure Support Technicianto our client´s team!

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Senior Software Quality Assurance Engineer

Systemutvecklare/Programmerare
Läs mer Apr 9
About the job
Tech Location: Stockholm
Percentage of remote work allowed: 0%

Period from: 2024-04-14
Period to: 2024-11-30

Job description

Qualifications:

• Very experienced in working with QA in an Agile Product Team
• Very experienced in eCommerce solutions
• Good communications skills

We want to have this experience and mindset:

• See the bigger picture of the solution including surrounding system. Gain this understanding from Application experts as wells as from Architects.
• Work in tight collaboration with developers to ensure quality code and artifacts.
• Work in tight collaboration with Scrum master and Product owner to empower the Agile mindset in the team, and make QA a natural part of it
• Coach other team members to work T-shaped, whole team is responsible for product quality and not only the QA:s
• Work-shop around QA (Miro)

The daily task:

• Hands on testing that included:
• Manual feature-based testing
• Manual Regression testing
• Run and analyze automation scripts
• Analyze if test fails in CI/CD
• Provide test data for the QA
• Participate and contribute in Agile ceremonies, daily stand-ups, retrospective..

Mandatory Tool experience

• Jira, Confluence, Miro, QMetry (or similar test management tool experience)

Nice to have experience

• Experience in Automation (writing scripts), Experience to Performance testing, CRM Emarsys, Story Block, Centra

Required cloud certification: Basic

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Sales Incentive Control (SCI) Analyst

Säljassistent
Läs mer Apr 8
We are currently looking for a Sales Incentive Control (SCI) Analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting 2024-06-01 until 2025-01-31 (with the possibility to extend).

About the Company: 

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the Role: 
As Sales Incentive Control Analyst, you will have an integral part in connecting our business strategies/deals with the actual customer performance, and make sure our customer´s validation and payment is done in an efficient and timely way.

Why join our team?
Sales Incentive Control team consists of 10 analysts and belongs to Business Control department, supporting the group´s mission to optimize sales, find cost efficiency and improve profit. Our mission is to ensure all the contracted commercial terms and non-contracted sales deals/campaigns are validated based on customer´s performance accurately and timely. We are working tightly with our internal Sales & business divisions, as well as our customers; supporting internal and external stakeholders with clear guidance on the processes, and having good control on actual pending issues and KPIs; We have also good collaboration with our BI team who provides well-maintained database and systems to support our complex validation data logic.

Our team drives also various improvement projects with digitalization and visualization in focus to continuously adapt our processes to the dynamic and fast-moving industry.
We are a team with enthusiasm on improvement and efficiency, and at the same time, we have also the highest score (100/100) on team satisfaction (SCI 2023), and we are always willing to support each other.

What will this role achieve & what will your job scope be?
As a Sales Incentive Control Analyst, you will be the owner of your customers with good control on their sales deduction validation, and ensure the validation and settlements are proceeded accurately and efficiently, in which you will develop and maintain good customer relations.
You are the key person that being spider in the web supporting different stakeholders, and providing advices for actual solutions.

The key responsibilities include the following:

• Ensure accurate and efficient sales deduction validation for your customers, act as a cost controlling "gate keeper".
• Good communication with your customers regarding validation result as well as reconcilation process
• Support sales organization with relevant Contract T&C and Deal creation policy guidance, and provide suggestion on actual solutions.
• Support with relevant Audit Risk controlling.
• Data analysis and ad-hoc report
• Support various improvement projects

What do we need for this role?
We would love to work with you who are analytical and accurate, structured, business oriented, and have great communication skills. You will be working with various systems as well as cubes, therefore good skills in excel together with interest and understanding of systems and datasets is essential to succeed in this role. Ideally, you have also work experience within Economics/Finance/Business Admin/Accounting, with relevant bachelor´s degree.

As a person, you have high sense of responsibility; you are open minded and flexible; you are good at working with people, at the same time also feel comfortable to work independently; You are solution oriented, and seeing challenges as opportunities to develop yourself.
You are used to working in a fast-paced environment without compromising the accuracy and quality of your work.

Other beneficial experiences to succeed even further in this position:

• SAP knowledge (or similar ERP systems)
• Working with databases
• Excellent English required, and good knowledge either in Swedish or Korean is a plus
• Experience of working/studying in an international/multi-cultural environment.

This is a temporary substitute position for June 2024 – January 2025, and therefore no possibility to take any long vacation during the summertime.

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Strategisk inköpare-IT till stort energibolag

Inköpare
Läs mer Apr 8
Är du en driven strategisk inköpare inom IT med en passion för att bygga starka leverantörsrelationer? Då kan du vara den vi söker hos ett välkänt energibolag som strävar efter att driva framgång genom kostnadseffektiva och hållbara inköp.

Om Rollen:

Som Strategisk Inköpare inom IT kommer du att vara ansvarig för att säkerställa kostnadseffektiva inköp, hantera risker och bygga starka leverantörsrelationer för att stödja företagets övergripande framgång.

Dina huvudsakliga uppgifter kommer att inkludera:

• Strategisk planering och samarbete med verksamheten för att möta behov och mål.
• Identifiera och hantera risker för att säkerställa tillförlitliga, hållbara och kvalitativa leveranser till rätt kostnad.
• Leda och genomföra större upphandlingar och skapa förutsättningar för att samordna inköp mellan olika enheter.
• Hantera reklamationer, garantier och tvister inom ramen för gjorda köp.
• Driva förändring och kommunicera effektivt med intressenter för att uppnå det gemensamma resultat.
• Representera bolaget i hela relationen med leverantörer, från kontraktering till relationsbyggande.

Om dig: 

Kravspecifikation:

• Minst 3 års erfarenhet av strategiskt inköp.
• Arbetat med inköp inom IT.
• God kunskap om avtalsjuridik och standardvillkor.
• Relevant högskole/universitetsutbildning eller motsvarande arbetslivserfarenhet.
• Förmåga att förstå och hantera verksamhetens behov.
• Flytande svenska och engelska.

Meriterande kvalifikationer:

• Erfarenhet av att arbeta i effektiva inköpsfunktioner
• Ledarskapsförmåga
• Erfarenhet av projektledning
• Stark social förmåga
• Djupa kunskaper om verksamheten och/eller branschen

Önskade personliga egenskaper:

• Personlig mognad
• Stabilitet
• Relationsskapande förmåga
• God förmåga till strategiskt tänkande
• God analytisk förmåga

Låter det intressant?

Då hör vi gärna från dig! Vi behandlar ansökningar löpande och tjänsten kan komma att tillsättas före senaste ansökningsdatum, så vid intresse ber vi dig att ansöka snarast.

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Business controller for Service till välkänt elektronikföretag!

Controller
Läs mer Apr 5
Är du en driven person med ekonomisk bakgrund som vill utvecklas inom en internationell arbetsmiljö? Vi letar just nu efter en Business Controller till vår spännande kund, ett välkänt elektronikföretag! Detta är ett konsultuppdrag på ett år med start i början av juni. Kontoret ligger i Solna.

Om rollen:

För att stärka vårt team söker vi nu en Business Controller som kommer jobba mot vår serviceverksamhet. Du kommer att jobba i ett team som består av sju ekonomer och rapporterar till business unit ekonomen för Customer Services inom Digital Industries. I din roll har du även kontakt med säljare och servicechefer för ditt område.

Utmaningen:

Som Business Controller hanterar och kontrollerar du servicekontrakt, serviceorder och reservdelsorder ur ett kommersiellt och finansiellt perspektiv. Detta innefattar upplägg servicekontrakt, fakturering service (kontrakt och serviceorder), följa upp kontrakt och reservdelsorder att de är korrekta samt ger förväntad vinst. Medverka och kontrollera offerter inkl. genomgång kontraktuella villkor, kalkyler etc. Du ansvarar även för att gällande regelverk och kommersiella riktlinjer efterföljs inom ditt område.

Arbetsuppgifter inom ditt ansvar innefattar bland annat:

•  Arbete i SAP med upplägg och stängning av servicekontrakt, fakturering, indexberäkningar, förlängningar etc.
•  Utfallsrapportering, uppföljning och analys av order.
• Uppföljning och analys av leverantörsfakturor/kreditar på order.
• Balansavstämningar
• SOA kontroller.
• Du deltar i bokslutsarbete och ger input till budget och prognos
• I rollen ingår också att stödja teknisk/sälj personal i försäljningsekonomiska frågor (kreditkontroll, lev-bedömningar, betalningsplan, kommersiella och juridiska aspekter) och du skall också verka för en effektiv kapitalhantering för att nå en bra cashflow.

Vem är du?

•  För att lyckas i denna roll ser vi att du är civilekonom med minst 2 års arbetslivserfarenhet som businesscontroller
•  Erfarenhet av att arbeta i SAP (meriterande) och MS Office (krav).
•  Goda kunskaper i Excel
•  Goda kunskaper inom svenska och engelska i både tal och skrift

Låter det intressant?

Då hör vi gärna från dig! Vi behandlar ansökningar löpande och tjänsten kan komma att tillsättas före senaste ansökningsdatum, så vid intresse ber vi dig att ansöka snarast.

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